They don't care about tenants at all. Verbally abused by my landlord incessantly. Always took her…read moreside. Landlord address is 1709 Church Street. Fought for response.

Homeowners, choose another property management company. It's that simple, stop looking into Sweyer,…read morewe have had multiple agents and none of them have done anything to show they care about your property or your finances. One even replied, "that's why I don't own a rental property". I could go on but it would just waste more of your time, just look elsewhere.

Connie at Cardinal is the most professional property management specialist we have ever met. Her…read moreprofessional and knowledge in helping get our property was next level. She was highly recommended by one of my family members. She assisted in the purchase of their house and was completely accommodating with their schedules and their requirements to find their dream home! We would absolutely recommend her and her company for anyone's property management needs and/or real estate need.

From the owner: Our Mission is To meet the needs of our clients and customers with communication, care, compassion…read moreand a quality of service that exceeds expectations.Cardinal Property Management has been serving communities throughout the greater Wilmington NC area with unparalleled skill, diligence and a hands on approach. We aim to build a strong professional relationship with our clients. In this day and age, few companies can extend the warmth and personalized services that we can. We are transparent and genuinely care for our clients’ properties. Cardinal Property Management can assist you by putting our professional skills to perfect use. By instilling trust in us, you will be choosing to work with a highly qualified management team. Our comprehensive management services will give you peace of mind in knowing that your properties and tenants are getting the care they need. So let us manage your property while you sit back and enjoy life! Please leave your phone number in the details section of the Request a Quote process and we will call you back as soon as possible.

We have travel plans booked to search for a home near Calabash and vicinity…read more Mike Smith has TWICE missed our prescheduled phone appointments. Will be arriving 9/6/25 from PA. Open to recommendations for another agent!

Salt water real estate is AMAZING. they have endless options if you're planning a stay in the…read moreWilmington/ Carolina beach area! I've stayed with them multiple times and they truly have the most outstanding customer service! Dale feels like family to us and sends us updated pictures of his beautiful little baby who was being born when we once booked our stay lol! He always gives us a great deal for where we stay! And helps us out tremendously on things to do while we are there! We stayed once during a hurricane even and felt so safe and taken care of! We had no worries what so ever and were back to enjoying the sunshine the next day! If you are debating on choosing to stay with SWRE do it!! Trust me you won't regret it for a minute!

I called RPM Champion sometime around March regarding the possibility of using their services…read more From the first call, Colin has been very polite, down to earth and accommodating. He remains impressively just as polite and professional as the first time I called RPM Champion. Among some of the things RPM Champion helped with were the move out process of my previous renters, fixing up any issues to make the home move in ready for new renters, finding a new refrigerator for the home, advertising for new renters on several rental listing sites like Zillow, showing the home, and approving applicants. Whenever I have a question, the response rate is very fast and many times, immediate. I have also been contacted by Debbie and Areli over certain progress details and the progress reports they use are very thorough and helpful. The new renter moved in around July 8th and I am happy to have found this property management company.

From the owner: Discover the professional property management services provided by Real Property Management…read moreChampion. Our services include on-going communication, comprehensive marketing and advertising, thorough tenant screening and selection, full-service leasing, timely rent collection, regular property reviews, cost-effective and reliable maintenance, strict and compliant evictions, and comprehensive accounting.

Movezen took over a property mgmt co I had previously hired. They seemed very on top of things and…read moretold me they were checking on my property periodically as promised. "Everything looked good" They spoke with my tenant and she loved the place. After a couple of years she moved out and Movezen said I needed to release the security deposit. I wanted pictures of my place to make sure all was good as they had told me. It wasn't good at all. There was terrible damage to the flooring. Cost: $8,000 The kitchen cabinets and drawers were all damaged and the fridge had mold in it. There was more damage but those were the big ones. Cost me $11000 to fix it all. Move zen refused to take responsibility of any of it and they wanted to make sure the tenant got all her security money back seeing as the tenant had found a new rental - through Movezen! They did everything to protect the tenant and nothing to help me at all. I had 3 rentals through them that I ended up selling because Movezen did not ever check on anything or tell me the truth. But they were very diligent at collecting payment from me.

****BEWARE**** RUN***** MOVE ZEN…read more Before an applicant can obtain any information whatsoever you MUST PAY $79 for non-refundable application fee. We found a rental, toured a rental, paid for the next step and they said "not approved, you don't meet the "homeowners' credit requirements"... WHAT? MOVE ZEN isn't exempt from FAIR HOUSING REGULATIONS or EQUAL HOUSINGS LAWS, but apparently, they think so. A homeowner doesn't set regulations, not State or Federal? It gets worse. "You're declined, Have a Good Day" is how the manager Maddie Spicuzza responded (after I ask if she would kindly call us after all was reviewed). This was how she treated us after chasing around, $240 later in application fees in ab attempt to secure housing. The GM Alicia Robbins, left her 4 messages...never returned my call. GOOD luck trying to reach anyone. NO ONE ANSWERS the phone, they ask you text them or contact them on Instagram! All of the above is accurate, truthful and shared for the purpose of saving someone else the run-around, deceit and hundreds of dollars in application fees. I apologize for those hard working managers, sure you don't deserve this review. This isn't meant to hurt you, but your "management" sure needs a RESET!!! I should have known better when asked to PAY $$$$ up front before getting any information. I should have seen RED FLAG and known better! (The 3 out of 5 star rating was for Victory Properties, they are no longer in business).

This company is BS. They rented me a house with cockroaches. They even admitted it, but they called…read morethem Palmetto bugs. Prior to finding the bugs outside I squished 2 in the house, I was a little weirded out but decided to roll with it. After looking around the house it was dirty, the counters were sticky, dishes that were dirty were in the silverware drawer, plates in the cabinet were dirty. The pot holders looked like they had never been washed. When we saw the multitude of roaches outside we bolted, before we even unpacked. The Cool Story home needs an exterminator. Heck maybe the entire company needs an exterminator to put it out of everyone's misery. So disappointed The company has declined my refund....... Frickin' cockroaches carry at least 66 different diseases. Go do some research.

We arrived at the house and everything REEKED OF DOG PEE. We went room to room and noticed a dog…read morehad peed on just about every single rug it was DISGUSTING! We contacted them and the next day The company offered to have the house cleaned AGAIN and sent over the same ladies who failed to clean it correctly the first time. They advised me that "the prior guest was a 2 week stay with a dog (who apparently peed all over) and they spent over 4 hours in the home trying their best to remedy what they could on the Sunday turn after the guest checked out to make it as ready as possible for you. The rolled up rugs in the kitchen was accidentally left behind by the inspector, who was absolutely mortified she forgot it when we asked her about it." (Rugs that were covered in pee and also left other rugs around the home with pee on them) They also sent over a maintenance person to clear out the COMPLETELY unusable fenced in dog area that was covered in weeds and pickers. Also almost every fence post is worn/unnailed and the dogs push them aside and can go in and out. (So not fenced in) LASTLY when I asked them what the owner said regarding compensation they stated they can only reimburse me $470 which is ONE nights stay. We had cockroaches and an infestation of ants because none of the windows or doors seal. I went back and looked at the photos online that I looked at before renting the house. THEY WERE ALMOST UNRECOGNIZABLE ! It seems they used photos from years ago when someone actually took care of the house and still promoted the house as being updated 2024. Will never use ACCESS REALTY AGAIN OR STAY HERE!!!

Best in the business in Wilmington, communication is extremely efficient, timely, and informative…read morefrom the entire team at UPS. Use them if you are considering hiring a property management company.

great people to rent from also they get back with you on a proper time it will come out when you…read morecalled to fix some and stay with it until it's done

I can only say positive things about the staff and services of Sea Coast Rentals. We needed a…read moreproperty management/rental company and started with Sea Coast the day after we bought our house. Appointments were made, and promptly attended, at our convenience. The process, paperwork and computer hookup were painless and speedy. Hurricane Florence hit a week later. The house was still vacant. At our request, Sea Coast stepped up to quickly vet emergency short-term tenants for a family whose home had been destroyed. When the crisis was over, Sea Coast swiftly found new, wonderful long-term tenants. Initial and over-time routine maintenance problems have always been assessed and repaired in very timely, cost conscious ways. I forgot to mention, we live in Hawaii. Sea Coast's wonderful and easy to use, comprehensive computer program minimizes communication issues resulting from the 6-hour time difference. Actually, there have never been any communication issues. Texts, emails and calls have always had very rapid responses. If you are shopping for a property management/rental company - Sea Coast comes highly recommended.

I rented from the office in Wilmington. When looking to rent, the service was fantastic. Everybody…read morewas super nice and helped us find a place. They were great. When something needed to be done they were pretty good at coming to fix it. Nothing major ever needed to be done though. However, this is why I give them a 1. When we left the 1st rental, the house was spotless! I did know they would charge for paint in my daughter's room and molding around the door. One of my dogs had chewed on it when my daughter accidentally locked her in the room. I expected that. However, they charged for painting the living room and the kitchen, which we didn't hang anything with nails, there was no reason they would've needed to paint. The cleaning list from the maintenance and cleaning company was six pages of BS! Ridiculous things, like replacing the covers that go over the outlets (some of them were missing when we moved in, however, I didn't think a big deal because we replaced them for like $.20) stains on the flooring that were there prior, removing cupboard paper that I used to cover the horrible cabinets, debris on the hardwood floors, which was brought in from maintenance crews. I know because I had a video showing exactly how the floors looked when we left and they were absolutely clean. We swept and mopped them, supposedly there was hair in the bathtubs, thankfully I had pictures showing the clean tubs. The blinds that they had in the house were the skinny ones that are the cheapest ones you can purchase at Walmart or Home Depot. After 18 months, the sun had beat on them and some of them had cracked. They charged me for those. However, I didn't get a credit for the four that we put in the sunroom that were not the cheap ones. We paid over $250 for them. However, when I mentioned a credit that was just ignored. Long story short, they charged us for things that were pre-existing and the cleaning fee was just ridiculous because I took a video and took pictures of before, and after. I will post some below. They kept my whole deposit, plus tried to charge me additional fees when I should've at least got half my deposit back. Since our next home would not be ready for three months, and prior to the dilemma of getting our first deposit back , we rented an Airbnb for three months through them. We were told that we didn't have to clean the Airbnb because we had to pay a $500 nonrefundable deep cleaning fee . We also had to pay 2 nonrefundable pet deposits, which should have covered the molding around my daughter's door, that my dog chewed up. When we left the Airbnb, they charged an additional $340 for some type of cleaning, which they didn't even state what it was for and a $74.80 administration fee. PSA ... You will not get any of your deposits back. They charge you for things that should be normal wear and tear. SOME ADVICE ...TAKE DETAILED PICTURES BEFORE YOU MOVE IN AND AFTER YOU MOVE OUT! MAKE SURE YOU FILL OUT THE PAPER THEY GIVE YOU WHEN YOU MOVE IN AND MARK EVERY SINGLE THING THAT IS WRONG!