Worst experience we've had. Dropped off both of our dogs for 2 days. Separated our dogs without our…read moreknowledge and then charged us double for boarding the dogs separately(our dogs are always together and practically inseparable). Broke our dogs bowl and then put the bowl back in our bag without saying a word. When we finally pick up our dogs, both were soaking wet and smelled like urine. Not sure if our dogs were ever let outside. Very unprofessional and would not recommend anybody take their dogs here.

I was thrilled with the care my dogs received at Joyful Acres. They were attentive to their…read moreindividual needs, and maintained communication with me about anything they might need during their stay, like medication or food. They promptly returned my phone calls to check on their status. They paid attention to my concerns when dropping them off, and adjusted their care of my dogs accordingly. For instance, my younger dog actually put on some much needed weight while there, and my older dog's failing back legs were well cared for. They mentioned putting tiles down in the run for him on his next visit to make him more comfortable. They also did great with my behavior concerns with my dog. My younger dog, feral as a puppy, really benefited from the socialization he received there. The animal care staff really did a wonderful job. My dogs seemed happy and well-adjusted when I picked them up. In addition to all these positives, the property is very clean and well cared for. I wouldn't hesitate to have my fur babies stay there again. The piece of mind Joyful Acres provided me was well worth the hour and a half drive to get to them. To the previous poster who gave them 1 star: living on the property doesn't mean that you are there 24/7, and since you mentioned a storm was coming, I'm sure you would understand their need to prepare as well. There's no reason that a state of emergency would have prevented you from driving there during their "open hours", as there is a fundamental difference between a state of emergency and weather related travel restrictions. You are free to move about during a state of emergency. Your review is based on a misunderstanding of basic emergency terms and an unreasonable demand for services outside their very well posted hours, and so I'm glad Yelp has deemed it "not recommended".

We can't say enough about this kennel. We have a yellow lab and 2 cats. One of our cats is a…read morehairless Sphynx. The owners made sure they understood if there was anything special that they needed to know about caring for this breed of cat. My dog Trooper LOVES Pinewood. He gets so excited when we pull up. These ladies treat our furbabies like family!

Pinewood kennels is very good. My dogs come back healthy and happy and not the least bit neurotic…read more(not like some kennels) What I like the best is she gives the particular breed an activity which turns them on.. e.g. water dog like a lab she takes to the pond; beagle she gives a large rotating paddock so they have a scent to sniff for hours.

After July 22nd home visit by Michelle my cat "Codey" has been in pain over 4 weeks. Went to the…read morevet has "freeze laser" treatment and complete exam. Unfortunately not able to centralize the pain but its serious. Another visit and got pain meds last week. After spending over $180 so far and looks like its not over. Codey was tortured and his goin or leg was pulled out. I never asked for grooming his pee pee. Never asked to abuse my cat. Michelle has no business around anyone's precious pet.

Michelle was awesome, I took my four babies to get full grooming and they were perfect. She takes…read moretime to get to know your pet which reduces their stress level. I will definitely be going back.

You know you're in the right place when your dog goes crazy as soon as you pull into the driveway…read more Plenty of space to work off his energy. friendly hard working staff. Great place!!!!

I would give zero stars! Please do yourself a favor and stay far away from this poor excuse of a…read moredoggy daycare! The service is absolutely deplorable, not to mention the manner in which they didn't mind sending my dogs home. Purely filthy as if they have been in a horse stable for several days! Accountability is not their strong suit and neither is taking care of dogs while they're under their care. Where do I even begin!?!? Let me Istart with the main issue which was they sent one of my dogs home with fecal matter embedded on his behind. They claim he had diarrhea on Saturday, but never told us about it or mentioned any issues with the dog upon pick up. Let it be noted that I have never seen diarrhea, thick and chunky like this ever in my life. It simply slipped their mind to tell my husband that the dogs were under distress and had diarrhea, but please bear in mind that they surely didn't forget to collect the payment from us. What's most disappointing is when this was pointed out to them after calling on four different occasions, and sending one email through their portal in a matter of a day. They were unapologetic and simply didn't care about any of my concerns and tried to say that the dogs were not friendly towards people which I know to be false when we have had them under the care of other doggy daycare's on numerous occasions. Unfortunately, the one the one we go to was booked for the time frame we needed, so which forced us to give this place a try. Once I mentioned this fecal matter, I was told they were also not friendly to the people there and they were scared to clean them. The next thing I was told is that they tried to clean them, but they didn't want to get bit. You would think I brought full grown aggressive dogs there. Please bear in mind that they are 8 and 35 pound cavapoos and we have never heard this from anyone a day in our life. They are sweet dogs that are friendly, and if they don't feel like being bothered, they stay to themselves, but never are aggressive in any manner. The next thing they went on to say was that they did not like the dogs and we're not friendly to them either. Once I mentioned how disgustingly filthy our dogs were, then I was met with oh they played with the dogs all day and that's why they were so filthy, when just moments ago, you advised that they didn't like any of the dogs and were not friendly to them. If you're going to lie, please remember your lies before you tell another one that totally contradicts the last one. Yes, the manager could care less, but these are the owners that I'm speaking about which is even more deplorable! It likely was difficult to remember since the entire time the owner was discussing and asking for insight with someone else while we were on the phone, as if she cannot speak on her own. Needless to say, my dogs will never be back to this facility and I hope to educate other people on this place and that is in their best interest to find somewhere else to take their pets while they're on vacation! I spent an hour and a half cleaning both dogs thoroughly and trying to get the fecal matter off of the one dog and used an entire bottle of shampoo. To sum this up, The Customer Service is poor, care and attention that they put on the animals is poor, the accountability aspect is poor and rather than saying, our dogs are not people friendly dogs, they should look at themselves because they are definitely not in the right business to provide customer service to paying customers and try to assist customers when they have an issue that their establishment caused. Just to give you a visual of what we experienced when we picked up our dogs, I have attached pictures. I'm sure anyone would agree that that it doesn't have to be a baby to be entitled to a clean environment and a clean body. This is an extremely upsetting state to send a pet home in. They deserve to be treated kindly and taken care of while their owners are away. This was truly a disgrace and they are super unprofessional.

Unfortunately this review is a bit too late. Just received a call that they will be closing as of…read moreApril 1st. Wish I'd left this review sooner. I've been going here for years now . Not only is Dr. Taketoshi great, the whole staff is wonderful. Melissa is incredible and I will always appreciate her. Them. I had first come to this office after experiencing frustration and hopelessness with my cat. He was older at the time and we couldn't get a diagnosis. Had a diagnosis after the 1st visit to this office. Unfortunately we found my boy had FIV. He was 19 and didnt have much longer after diagnosis. But Melissa did absolutely everything in her power to make him as comfortable as he could be in the mean time. I had an apt. For euthanasia bc he stopped eating and it was time but we never made it. I had to take him somewhere in the middle of the night I adopt a cat shortly after who has a lot of allergies & some health issues. They have been with me every step of the way. DR. Taketoshi is very no BS. So I could see how some ppl would take her wrong but that is something I appreciate about her. Very sad to hear they are closing. I will be forever grateful for them.

They were able to see my cat right away and had great communication when my cat had a urinary…read moreblockage.

We made an unannounced visit looking to board our two dogs…read more First impressions where great, was very clean, no oders. They offered a tour of the facilities which where very clean and organized. We made a preliminary grooming appointment before the boarding and my dogs were treated like royalty. They did a great job grooming them and keeping them comfortable while they were in their care. Their prices for grooming and boarding where very competitive. We look forward to having our dogs cared for while we are on vacation. Thank you guys for all your hard work.

The staff and the owners of Country Pet Lodge are really wonderful. During a recent stay our pups…read moreneeded some minor medical support and the owners personally took them to the vet to make sure they were ok. Truly appreciated the peace of mind to know that they are so dedicated to their business and the pets and pet parents they serve. The grooming services are also very good.