I wanted to share my experience with Elegant on Arrival in hopes that it helps future bridal…read moreparties make informed decisions. When I sat down for my appointment, I explained the hairstyle I wanted. During the first pass with the straightener, there was a significant amount of smoke coming from my hair. I immediately stopped the stylist, Christina, and explained that my hair is extremely sensitive to heat and asked if she could lower the temperature to avoid damaging it. Her response felt defensive rather than reassuring. She stated that she had been doing hair for 15 years, had never burned anyone's hair, and knew what she was doing. While she did lower the straightener temperature, I felt my concerns were dismissed. Throughout that interaction, she laughed and seemed to brush off what I was saying instead of taking my concern seriously. Later, while curling my hair, I became distracted because my best friend, the bride, was opening a sentimental gift. Afterward, I realized the curling iron temperature had not been lowered as requested. I washed my hair today, and it now feels extremely dry, brittle, and straw-like. I understand that heat styling is part of the process, but I specifically communicated my concerns beforehand because I know how sensitive my hair is. Instead of feeling heard, I felt like my concerns were ignored because the stylist believed she knew better than I did about my own hair. Beyond the issue with my hair, I was disappointed by the overall professionalism and customer service. Throughout the morning, the stylist came across as condescending and difficult to approach. She was not warm, encouraging, or enthusiastic, which is especially important in a bridal suite environment. One example occurred when she finished styling the bride's mother's hair and asked for payment. The bride's mother mistakenly mentioned getting a check, and the stylist repeatedly responded in a condescending tone that checks were not accepted while chuckling and that it was "clearly" stated on our policy. It was an honest mistake, as cash had already been withdrawn for payment the day before. The interaction felt unnecessarily rude and embarrassing. I understand that there could have been some past experiences that brought her some stress with the mothers response to getting a check, but that was not a professional interaction. My biggest concern is that I felt completely dismissed when I expressed concerns about my hair, and I am now dealing with what appears to be heat damage as a result. She mentioned that in 15 years she had never burned anyone's hair. Perhaps that's true, or perhaps no one has spoken up about it before. Either way, you can count me as the first. Equally disappointing was the atmosphere that was created throughout the morning. What should have been a fun, relaxing experience getting ready with my best friend on her wedding day instead felt like walking on eggshells. No one should feel uncomfortable speaking up about concerns while receiving a service, especially during such an important event. I understand that working bridal parties can be stressful and demanding, but if you choose a career in customer service, knowing how to style hair is only part of the job. Knowing how to communicate professionally, listen to clients, and make people feel comfortable is equally important. Unfortunately, I left feeling dismissed, uncomfortable, and disappointed. There were also issues that the family had with her professionalism and communication leading up to the wedding, but those experiences are not mine to share. I am sharing my experience because if someone tells you that their hair is sensitive to heat, that concern should be taken seriously. I hope this feedback encourages better communication, more respect for client concerns, and a more positive experience for future bridal parties.

Aubrie was so incredible! She did my wedding makeup (& bridesmaids). The wedding itself was 90+°F &…read moremy makeup did not sweat off at all. She brought so many smiles to our getting ready room-- I would give her a 100/10 if I could.

This is the place for brows. I have been to a few places for brows and this has been the best. They…read moreare meticulous. The setup is also very comfortable and welcoming...plus I love the little logos by the door! And founders is right next door so you could potentially grab a beer and then head over!

They have canceled twice on me the day of my appointment, right before out of state trips.read more

Regretfully, I do not recommend this salon. Despite providing pictures of the haircut I wanted,…read moreeach of the two visits needed a correction & I now have to wait for months for my hair to grow out... The stylist was very reluctant to work around her schedule to arrange for the follow up appointments.

My daughter's stylist did a great job on her cut and color. The outcome was a very natural look…read morewith face framing and a full highlight with a dark undertone. As well I noticed great work from neighbor stylists. Comfortable environment that offers reading material, coffee, soda, sparkling water or bottle water. Staff worked well together cleaning the surrounding areas of each others work stations.

Love this Salon! Stephanie is amazing with her talent and…read moreactually listens to what you want done. I've been to other salons but this one is worth it! Highly recommend!

I can't say enough about this place. If you want to be treated like a queen, and feel like one when…read moreyou walk out...Otto+Grand is THE PLACE. Cat is incredible at everything she does. From hair to lashes. 10/10

I booked a blow out (w extensions) and hot tool and makeup with lashes and Sabrina did both my hair…read moreand makeup. 10/10! She finished in an hour 30 and nailed it. I live in Vegas and have had my hair and makeup done many places and Sabrina in Grand Rapids is my new favorite!

Responding to comment: I'm not looking to get it fixed. Your employees need more training…read more Very subpar for the price. Shampoo was the worst I have ever had. No rhythm or cohesiveness. Just scratch here scratch there. Don't think she even got the underside by my neck wet. She then started blowdrying very vigorous without putting in any heat protectant. Blowout was so mid. She took out her curling iron and put three curls in. Would not recommend.

Angie is phenomenal!…read more I, unfortunately, am the type of person that is indecisive and terrible at make up! So, of course, when it came to getting ready for my wedding, I knew that I need to find someone to help me with my make up. I was referred to Angie Miller and I could not be more thankful that I was. She is honestly incredible! Such a sweet and kind person, that really listens to what you are looking for and makes sure that you are getting exactly what you want! I was unsure of what look I wanted for my wedding. I told her a few things that I did and didn't like and in no time she had me looking perfect! She knew exactly what I was looking for and the make up lasted all day!! Airbrush application is definitely the way to go if it works with your skin! I looked as though my skin was flawless without the make up being heavy or looking like I was wearing make up. I would highly recommend her to everyone and can't wait to book her for all of my special occasions! Love her!!

Angie did the make-up for my wedding and she was absolutely amazing! I could not have been happier…read morewith result for myself and my bridesmaids. I highly recommend her!

I was so impressed with the service I received from both Sam and McKenzie. They did hair and makeup…read morefor my entire bridal party and everyone looked gorgeous. They were kind, professional, and quick! The owner does do most communication just though google calendar invites which can feel a bit cold at times but overall highly recommend and throughly impressed.

From the owner: Makeup BLVD offers full hair salon services and makeup artists who provide great services including…read moremakeovers and lessons as well as advice on the best products for you. We carry great makeup, skincare, and hair care brands to cover all needs.

I just had an amazing, deep tissue ashiatsu massage from Simone C. She was fabulous! I've never had…read morean entire session of this type of massage, but I know it felt amazing! She took the time to explain how she's developing her techniques for each client. I was impressed at how clean the whole process and treatment room stayed so clean and quiet during the massage. Do not shy away if you're nervous about deep tissue and feet. Simone was just perfect for me. I will definitely do this, again! No more back pain today! And my neck feels amazing. Thank you!!!!

Emily rocks! I have struggled for 2 years to find a stylist who can help me with my hair. I am…read moreover 50 and I am thinning so I have been frustrated. Emily was kind, sweet and understanding of my issues. She took the time to walk me through the state of my hair, which was over processed and yellow, so she suggested getting Keratin extensions and I love them! I love the vibe of her single chair shop, it is cute and cozy.

What a relief! After a long search and many reviews, I came…read moreacross Cheeky Strut salon. I've had some terrible experiences with hair stylists and was unsure who to trust. I met with Darby and she is amazing. Down to earth, a great listener and has had bad experiences herself so she was able to sympathize with my concerns. My appointment went smooth, she asked questions and explained what she was going to do. The salon is inviting, clean and full of stylish merchandise. Visit this salon & book with Darby! Happy travels!

I'm really disappointed with my experience here. I paid $25 for a consultation with Paige to…read moreexplain that my hair is very thin and needs to be handled gently. The first time I went, I did one streak of highlight called a flash highlight (over 200$) to test the waters and it turned out great, so I came back expecting the same quality. This time was completely different. Paige double-booked another client and had her assistant handle most of my appointment. The assistant was extremely rough while washing my hair even after I repeatedly asked her to be gentle. She seemed annoyed that I said something and actually handed me the brush and said "do you want to brush it?" I shouldn't have to explain the same thing twice to her assistant when I already paid for a consultation to make sure this wouldn't happen. Paige barely checked in, didn't review my foils before they were rinsed, and my hair came out yellow and orange instead of the cool blonde I asked for. I didn't even get to choose the toner or discuss the results before being told by the assistant to pay. I also asked for thicker highlights and ended up with baby lights that looked uneven in tone. I walked out in tears and paid $265 for results that look like I used a bottle of Sun-In at home. I'm beyond frustrated and will not be going back. Letting an inexperienced assistant take over while charging full price is completely unacceptable.