Staff was short to disrespectful to war veterans, staff tried to force people to play phone tag or…read moreuse secured messaging when the IT department doesn't support main stream computers like Mac OS. The doctor office expected me to find my specialist doctors and do all the grunt work when it is their job to be medical professionals. If your toxic attitude prevents are or harms patients it's a hypo-critic oath violation. All Veteran's should avoid this entire clinic . What can they do better well don't be toxic and lazy and follow your oath to cause no harm to patients!

Firstly, I want to thank every nurse and the providing doctor that assisted in my care today!!!…read moreI highly recommend this particular facility to anyone in need of care. Words cannot express how well my ER visit went today. Thank you all so much! I was at this location this afternoon for a work related injury. I cannot remember the name of the ER in-take nurse but she was so helpful, kind, empathetic, and knowledgeable. She did a fantastic job of getting me checked in and seen right away. Then I met Dr. Erin MacDonald Owens, she was friendly, caring, and listened to my concerns. She acted accordingly and facilitated my needs with Radiographs, oral medications given in hospital and prescriptions sent to my most convenient pharmacy. I then met the sweetest nurse, I apologize that I forgot her name! She helped me with all paperwork and assisted me in finding the correct information on my paperwork that I arrived with from my place of business. She was the best; so nice, very caring and stayed with me until I fully understood everything going on. She did not leave me until I had all questions answered. Thank you, to an amazing female nurse that comforted an anxious patient. Then I met Paul, he came in and performed radiographs of my Left elbow/forearm. He had the greatest personality, he even allowed me to joke about my veterinary career field. He was so gentle, funny, and put my mind at ease so I could continue with Dr. Owens's orders. After some time I met Brooke, whom fitted me with a sling to help comfort my injured arm. She made me laugh and is clearly very experienced in her field of medicine. I want to say thank you to the amazing team of nurses and Dr. You all greatly contributed to easing my mind and understand today's course of action.

I was visiting family in Celina when I slept wrong and put a kink in my upper back. I wasn't sure…read moreif I'd be able to wait it out so I looked around to get adjusted. (I have a 2 yo to care for so I couldn't be out of commission) Woodlands Chiropractic popped up in-network and high reviews so I called and left a message. By 2:30 I received a call back and was able to get an appt within the hour. The receptionist was as sweet in-person as she was on the phone . As I waited to be seen I was able to hear other clients walk in and she knew each one by name. Felt like home! Go in to meet with the doc and was very pleased. Friendly and listened to my pain areas. Little twist here...twist there....next morning woke up feeling great!! He rec I come back the next day for one more visit and I'm glad i did. I left feeling even better than that morning. My back and shoulder hasn't bothered me since and it's been a week since my visit. Thanks Doc!!

Dr. Fabacher is very caring, and I am so glad to have found this establishment!! He truly cares…read moreabout his patients and so does his staff! He incorporates physically therapy with the adjustments. I was skeptical and even a little scared of the adjustments to my spine, but he made me confident and assured. Now I cannot believe I went so long before making an appointment to see him!

My son went to the pediatric center today and was completely misdiagnosed not only by nurse…read morepractitioner but also Doctor. Not sure that we will visit here again. Front desk staff was nice and accommodating.

All I have to say is, Parents advocate for your child. Don't let any doctor who has not even…read moreexamined your child or reviewed her chart, try to intimidate you and invalidate your opinion. If you don't you would find your child receive almost 6 doses of albuterol under their watch.

Our nurse Allison was so great. Her bedside manner was amazing. She went above and beyond to make…read moremy daughter feel safe and welcomed. She went over our aftercare throughly. Thanks so much for taking care of your patients so well!!

If I could give 0 stars, I would…read more This hospital was one of the worst healthcare experiences I've ever had. I left in tears, feeling dismissed, judged, and unheard. I went to the ER after more than a week of severe dizziness, migraines, a heavy feeling in my head, and feeling disconnected and unwell. I was referred by my doctor because my symptoms were not improving. I was honest with the physician, Dr. Babu Hosakote, and disclosed that I occasionally use cannabis to help with Complex PTSD. I also made it clear that I had not used cannabis in over a week. Unfortunately, it felt like the moment I mentioned cannabis, that became the sole focus of my visit. Rather than investigating my symptoms further, I was told I had a cannabis-related disorder and was handed a pamphlet. A CT scan was performed, and because it did not show anything significant, it seemed my concerns were dismissed entirely. What was most upsetting was feeling like I was being treated as though I were a drug seeker or addict rather than a patient looking for answers. When I asked for my test results, I was told to get them online. The interaction felt cold and dismissive. I even asked the doctor, "If I had never mentioned cannabis, what would your diagnosis be?" His response reinforced my feeling that my symptoms were being attributed to cannabis without meaningful consideration of other possible causes. When I reviewed my paperwork, I noticed elevated blood pressure and other lab values that I hoped would be discussed further. Instead, I left without answers and still feeling extremely unwell. To make matters worse, I later received a very expensive bill for a visit where I felt unheard, judged, and inadequately cared for. Patients deserve to be listened to and treated with dignity, regardless of their medical history or personal disclosures. I went in seeking help and left feeling worse than when I arrived. Based on my experience, I cannot recommend this hospital.

We took my husband here. They were very nice. The nurse said he would probably be transferred to…read morea hospital. So, we took him to an ER in Plano, Texas Health. Unfortunately, the nurse or aide tipped his 02 reader off his finger and caused a bad injury to his finger. It was very painful and the bandage was bloody by the time he got home. It was very painful and throbbing. We ended up back at this Urgent care facility where the doctor took excellent care of his finger and it was finally bandaged correctly. Kudos to this place!!! I don't recommend going to the ER at Texas Health Presbyterian in Plano and will file a report.

From the owner: Emergency care (24/7) and urgent care (7 a.m. - 9 p.m. daily), all under one roof. Legacy ER &…read moreUrgent Care - Prosper is the place to go when you're not sure where to go -- from fevers to fractures and allergies to chest pains -- we have you covered. Every patient is seen by emergency medicine staff at every visit. We will always be upfront about the billing and you'll only be charged for the level of care you need. Our combined emergency room and urgent care is fully equipped with on-site labs, X-ray, ultrasound and CT, so you can feel better, faster.

The staff is professional and courteous, representative Andy is thorough and keeps you informed on…read moreyour progress and tests. From my experience everything is going well and I'm satisfied with my energy levels and weight loss.

I really like this place! This place cares about who walks in and NOT JUST A SOURCE OF MONEY! Thank…read moreyou Andy for a wonderful many years of service and such an amazing staff! I suffer from an ice hockey life of a lower back. Andy not only balanced out my testosterone due to my meds robbing me of my free testosterone but BETTER than a back procedure (had on Monday) doesn't even compare to the stack on shot with my testosterone shot for inflammation. I got and get more relief from TCT and Andy's knowledge of chronic pain than an actual procedure from my pain management doctor. Thank you TCT and all their wonderful staff in Prosper.