This is tough...I've have good experiences will all providers at this location over that past 4…read moreyrs, for my 90 yr old mother. BUT, the front desk? Nope. I have called to speak with them, get the call center, leave a message, and then IF/when a call comes back I don't see it until I miss it. (That's my bad cell service at my home) SO I call back, ask for a direct #. They won't give it to me. That 3rd time I called, I explained my situation and the service rep offered to call the office for me...I waited on hold for her to try to get through TWICE! They never answered! They make it clear when u call, they want you to use the app and I do most of the time.But for goodness sake?!?! I needed to speak with a person about a timely issue and apparently there are none there to answer the phones.

I understood that my appointment had an arrival time of 9:45 for a 10am appointment today on…read more9/14,but I cannot account for the heavy rains and traffic in my area!!! I walked in at 10:02 and Melissa was checking me in. She said she would have to ask the practice manager if she could let me in and then I was telling her the situation about how I drove a far away just to be at this location and that I cannot account for the rain. Melissa literally has no sympathy and she didn't even turn around to ask the branch manager so I don't know if she was typing on her computer or what but literally 2 minutes at 10:02!! From the time it takes to park the small parking lot to walk in! Based on that alone and how frustrated I am, I will not be coming to this practice to reschedule. I will find somebody else who understands that nature is not one person's fault for 2 minutes late! At that point Melissa was literally just typing and got me to sign something and then told me the next available time which would be the 21st at 8 am. I said cancel because I'm just here today and tomorrow! Beware if you're 2 minutes late and it rains! There's no sympathy in this office! None of her other co-workers that were listening around the situation would even turn around to help! This office is cold. There's no "bedside manner"! Again,I CANNOT ACCOUNT FOR THE HEAVY RAIN IN MY AREA!!!!!!!! IT WAS 2 MINUTES!!!! I have attached screenshots of the weather forecast and the time posted while I sit in there parking lot and type this! 2 MINUTES!!!!!!

Crap crap crap. Just don't. They will draw your blood - copay. Then when the results are in they…read morewant you to come back in and pay another copay just to find out your results. They can't seem to keep any employees. Not even a PhD there. Just FNP's. Unless you need a neurologist - at your family doctor. Weird. That's not my biggest issue though. It's the racket they are running on simply getting your test/imaging results and having to make multiple copays. Oh and the whole Botox beauty spa thing is overrated and over priced.

Long waits and doctors don't seem knowledgeable. I don't recommend unless you don't have anywhere…read moreelse to go.

Best doctors office in north Texas! Natalia Pak is an excellent healthcare provider. She has a…read morewealth of knowledge and compassionate. The office staff are kind and competent.

I've been going here for a couple of years. Things have gone down hill over the last 12 months the…read more Poor customer service. Lack of responsiveness when you message them on their portal.

Staff was short to disrespectful to war veterans, staff tried to force people to play phone tag or…read moreuse secured messaging when the IT department doesn't support main stream computers like Mac OS. The doctor office expected me to find my specialist doctors and do all the grunt work when it is their job to be medical professionals. If your toxic attitude prevents are or harms patients it's a hypo-critic oath violation. All Veteran's should avoid this entire clinic . What can they do better well don't be toxic and lazy and follow your oath to cause no harm to patients!

Firstly, I want to thank every nurse and the providing doctor that assisted in my care today!!!…read moreI highly recommend this particular facility to anyone in need of care. Words cannot express how well my ER visit went today. Thank you all so much! I was at this location this afternoon for a work related injury. I cannot remember the name of the ER in-take nurse but she was so helpful, kind, empathetic, and knowledgeable. She did a fantastic job of getting me checked in and seen right away. Then I met Dr. Erin MacDonald Owens, she was friendly, caring, and listened to my concerns. She acted accordingly and facilitated my needs with Radiographs, oral medications given in hospital and prescriptions sent to my most convenient pharmacy. I then met the sweetest nurse, I apologize that I forgot her name! She helped me with all paperwork and assisted me in finding the correct information on my paperwork that I arrived with from my place of business. She was the best; so nice, very caring and stayed with me until I fully understood everything going on. She did not leave me until I had all questions answered. Thank you, to an amazing female nurse that comforted an anxious patient. Then I met Paul, he came in and performed radiographs of my Left elbow/forearm. He had the greatest personality, he even allowed me to joke about my veterinary career field. He was so gentle, funny, and put my mind at ease so I could continue with Dr. Owens's orders. After some time I met Brooke, whom fitted me with a sling to help comfort my injured arm. She made me laugh and is clearly very experienced in her field of medicine. I want to say thank you to the amazing team of nurses and Dr. You all greatly contributed to easing my mind and understand today's course of action.

My two children and I have been patients of Dr. Zomnir for 15 years. When she shifted to concierge…read moremedicine, we had to follow because she is one of the most intuitive, compassionate, and educated doctors you'll find. I have never felt rushed during our appointments. We've known Kisha for the same amount of time and I cannot say enough good things about her. She and Dr. Zomnir are a dynamic duo. May is thorough, kind, and also does an awesome job.

Absolutely the best doctors team I've ever gone to! The team, headed up by Henry are the…read morefriendliest, helpful, and most understanding group of doctors! They go above and beyond the call of duty, and even provided me ubers to and from my appointment in my time of need. My service dog loves the entire team and they love her! It's a shame I've only got to see them for such a short time! But I 200% recommend this place to anyone I know!

My experience is I called to set up a new patient appointment and was told this practice does not…read moretake patients in their 60s or older. No idea why this age limit is not posted. Don't waste people's time (and even older people CAN have their time wasted) and don't insult people. The scheduler kept saying the practice doesn't take new Medicare patients. I repeatedly said I have private insurance, not Medicare. I understand code for ageism. I worked in a medical field. So here's a heads up. I've r 59, find some practitioners that wants to provide care to you.

We have been waiting for these wonderful women to open their practice! If you are looking for a…read moreprimary care doctor, you can not do any better than Diane or Stephanie. I was able to get an appointment within 2 days, and they dealt with my concerns quickly and professionally. My family have been patients with these ladies for over a decade and we have always had great experiences. They literally handle everything you could need from injuries to chronic illnesses. So happy to have this practice up and running.

I love the doctors here but the staff I'm a little uneasy on. I think more communication would be…read moregood. The care is amazing do I won't go anywhere else.

Love the staff! I bring my boys here and they're always excited to come even when they're sick. The…read moremedical assistants are nice and front office is always friendly and helpful. The quality of care you get with the provider Ghada elhaj is excellent. She is thorough and detailed when explaining things to me as a parent. She always makes sure to provide the best care! She has helped me with documentation for school. Rooms are clean and the staff are always welcoming!

I had been trying to set up an appointment for a week. No one answers and I left a message for a…read morecall back and waited two days. When I finally got through the receptionist put me on hold and left me on hold after a few minutes I was hung up on. I tried calling back a few times only to get the voicemail. I tried one more time and explained to the receptionist what happened , she was rude and unapologetic. I'm taking this as sign to find another Dr.

Dr. Zalar is amazing! She is kind and helpful. Her office is always on time, clean, and in a great…read morelocation. She listens and has always done a great job with patient care.