I purchased my cell phone from cell city inside of cardena's grocery store. I purchased the phone on oct. 1, 2018, on oct 18th 2018 I quit my job because of things out of my control. (health) I called samsung and they honored the agreement of the return with the 30 day period. I call cell city and was REFUSED the 30 refund samsung policy. They were rude and placed the phone on the counter until I got tired of waiting. I finally gave up and hung up. I'm a heart patient and cancer survivor. I have no need for this phone and because of my disability the government would provide me with a free phone. I'm stuck with this phone and this company are liars. I would NEVER recommend this company to anyone. anyone wanting to see my medical bills are free to do so. read more