Helpful, courteous, competitively priced, keeping me fully apprised of the process from step one,…read moreuntil I picked up the laptop at the end of the job. The work was on time, and executed at the price quoted, couldn't be happier.

I can't say enough good things about this team. I was on vacation and starting my day at Lookout…read moreMountain when my phone died. A kind soul gave me directions to Oops Repair and they fixed my phone in time for me to make my reservation at the Incline Railway and Ruby Falls. Without their quick, skilled work I would have missed these lifetime of memories and photos as proof.

I love this place! The owner is a really nice person and his prices are very reasonable with…read moreexcellent customer service. I would gladly support him instead of a giant monopoly like best buy.

These guys went ABOVE & BEYOND…read more I'll be honest, I went into the store as a skeptic, as I'm a long-time Mac user and it has been my experience that most 'generic' PC repair stores can only do minimum Mac repairs or would prefer not to deal with them at all. BOY, was I surprised! I took in my old 2009 Macbook Pro for a plethora of issues -- none critical, just things that I'd been putting up with for WAY too long. (It's not my primary computer, but I do use it for non-essential tasks, such as blog writing and burning vinyl LPs to cd, etc.) The issues it had included a cracked screen, a dead SuperDrive, blown speakers, and a cracked keyboard key. I expected they might able to address one or two of the problems, if that. Not only were they able to resolve ALL of the issues, but were able to do so at a very reasonable price (they happened to have used parts on-hand) with a very short turnaround (I believe it was only a day.) They are now my "go-to" computer store, and I will be dropping off my THIRD repair request to them later this week. So, in summing -- go by and see Perry & Mitchell at PC & P.I.* Computers in East Brainerd. * Their name sounds for "Personal Computer Private Investigators" btw . . .

Great job repairng my Dell laptop. Had a power supply issue that they troubleshoot and fixed…read more Friendly and professional service.

This place is great. Super nice employees and very helpful. My iPad was cracked so they fixed it up…read moresame day. Later, the back of my iPhone was cracked so I brought that in. They told me the price to fix it, it was pretty high so they also gave me other options. They told me to buy a sheet I needed, that they didn't even sell, and said I could bring it in and they would fix it. I brought it in expecting to pay something for their help but nope, they fixed it free of charge. I was having other phone issues that they took the time to help me with as well. With three crazy boys I am sure I will be going back soon.

replaced ss drive. l have tried 8 wireless and wired keyboards since and system will not recognize…read moreany of them and now HE WILL NOT RESPOND TO MY CALLS UR TEXT MESSAGES. I AM NOT A HAPPY CAMPER AT ALL AT THIS POINT.

I messaged Computer Crusader about my 2011 MacBook Pro. He was able to see me that afternoon and…read morerestored my old MacBook the next day. Very affordable and fast turn around. Definitely recommend!

I was assisted by Carissa who was very knowledgeable and helpful. I was not rushed. They do…read morehave a dizzying number of brands and models of televisions, making an informed sales person absolutely necessary, and she was very well- informed. I was never rushed.

Very knowledgeable and helpful man. He knows what he is doing and is honest about the situation. He…read morefixed my laptop in one hour. He is much more knowledgeable and honest than Best Buy with their geek squad. I rate Infinity plus computers 5 stars.

Purhcased a part for a TV from their eBay store (suha_4539) on Oct 1 and received a different part…read morethan what was ordered on Oct 5. The same day, I requested a return and sent the item in the original packaging with the new tracking label affixed. USPS tracking says the package arrived at the receiving post office on Oct 9, only to see the post office was unable to deliver the package on Oct 10 becuase the business was closed. It's now been 11 days since my return arrived at their local post office without being delivered. I assumed maybe there was an issue with USPS so I filed a 'Missing Mail' request yesterday. This morning I received a call from a very polite Postmaster in Chattanooga who informed me they have tried delivering my package every day since it arrived there but the business is never open! I was told it's "open maybe 5% of the time we try to deliver mail" and that the post office "has a whole bin of packages for them" but that "nobody is ever at the location." After hearing from the Postmaster I tried to call the location using the number posted on their website - only to have it ring out to "Sorry. The mailbox is full and there is not enough space to leave a message. Thank you for using the voice messaging server. Goodbye." I've been forced to open a case with eBay to try and get my refund since the business address is never open to receive their mail.

Not the cheapest around, not professional, and NOT the best. I took my desktop in because it was…read morefreezing and having hardware issues. The guy offered a free diagnostic, then charged $80 to wipe my hard drive and reinstall windows. He was upfront saying that it may not fix the issues. I only have myself to blame I guess. He's an amateur PC repair guy. Wiping a hard drive is NOT standard procedure or the first thing they should do. I don't understand all the 5 star reviews now that I've been there. Don't be fooled. Google 'computer repair in Chattanooga' and go with the place that has 94+ 5 star reviews. He might be far to drive but he is the best and only charged me $50 to diagnose and repair my computer - and he ACTUALLY repaired it. EDIT: In response to Aspire's reply. I only have myself to blame. As I said, you are correct that you were upfront with me with what you would do and that it may not fix it. And yes, you were fair and nice to offer to install a new hard drive no charging for the service. Let me explain (1) "not cheapest around" - I just got my computer FULLY fixed (new hard drive installed, new fan installed, stress test program run on PC to test, new Windows installed) for $75. This local PC repair did more work than you for less money. (2) "not professional, and not the best" - While you were respectful and polite, the clutter of your store does not inspire confidence, I had to come back to get small parts from my PC you left out or replaced with sub-par parts. I just did business with a PC repairman that kept me fully updated with pics, advice, and more to ensure I could trust him and understand what he was doing before I paid him. I got more necessary work done on my PC, by someone who went above and beyond to figure out what was wrong (not just wipe the hardrive...which it didn't need), for LESS money.

The service was great. They fixed my phone while I waited. I had no down time at all. I will use…read morethem again.

I had a laptop problem which was diagnosed and fixed on the spot and at a very reasonable price.read more

You take your phone in there working get it back not working. Over charging and you have to pay…read morethem to even get your phone back if you dont want to use their services sat in there for an hour for them to tell me to pick my phone up in an hour price would be 110 then get a call its over 220. get thee I dont want to pay 220 plus dollars so heavy set dude says you got to pay me 49.16 before I can even put your phone in your hand. I basically gave them 49 dollars for trash and he knew it. yal might as well kept it yal scammers. My uncle a cop I better not see no pictures of me or money stolen out my accounts! Low down talking about the mother board is damaged shut up that doesnt mean the battery not supposed to work . he wouldnt even charge my phone before i gave him the money so he knew it was over he kept ignoring me. its ok God got this.

Dan and his whole crew are awesome. I went to the store in Brainerd…read more I have to admit I was a little nervous because the techs seemed so young but they did a wonderful job. My phone was repaired and I'm happy with the work. You should check them out. Their prices are very reasonable. I would and will use this company again. Thank you iSpecialize.