Quick, efficient and excellent service is what Scott provides from how he deals with customer care…read moreto your equipment. My daughter recommended Owl Repair the first time that I broke my phone. I'm usually the person who keeps a phone in great condition for 6 to 7 years but as if last year, I've dropped my phones several time as a Chef. He got my screens right just before I got on a flight to Africa. Saved my trip and I was able to stay in contact with friends and family. Unfortunate for my phones yet fortunate for Owl repair they have been my go to this past year. In fact the only repIr place that I've been. I would suggest using Scott for all of your repairs. You'll be pleased and get service with that great smile. Scott thank you for all that you do and be blessed. Prophetess Ajah Cobb

Scott went out of his way to help me with a broken phone battery and several other issues. It…read moreturned into a complicated situation, and Scott went above and beyond, working from both locations and even coming by my house, making sure to make everything right for the original price quoted. Such a fair, honest, incompetent store, manager! They will get my business here forward.

I called Snap Tech after I dropped my iPhone 6s, resulting in a shattered front glass. They were…read moresuper easy to work with, and are open until 7 to accommodate those of us with day jobs. I of course backed up my phone, and headed over after work. The young lady who did my repair possessed the skills of a neurosurgeon. I asked if I could watch her do the repair, and she obliged me. It was fascinating. She was super organized and really meticulous. My kind of nerd. The cost was $208. She was done in 25 minutes. (The reason the iPhone 6 is expensive is because both the glass and a big circuit board ((or something)) has to be replaced.) Personally I was more concerned about the job being done correctly and precisely, and it was. Thanks!

I noticed the sign for Snap Tech Mobile sign while driving by. I had just cracked my screen on my…read moreiPhone 6 a few days prior. So I stopped to see if they could fix it. They were able to complete my repair in 15 minutes with a high degree of professionalism. Competitively priced as well. I would highly recommend using them.

I have had iffy experiences with them in the past, but went back for some reason. This time was the…read moreworst. My son had cracked his phone and then gotten it wet. They quoted me $350 to fix the front and back glass which was reasonable. I asked if if would be "like new" after that and they assured me it would be. When we got it back, the camera was messed up and the battery only lasts 30 minutes. They tell me that it's water damage and that's to be expected. I told them that they're the "experts" and they should've mentioned that possibility either before or when it was opened up, instead of telling me it would be "like new". They were rude after we discussed with them and wouldn't even give us a deal if we wanted to put in a new battery with them. They were dishonest with us up front, as we probably wouldn't have paid $350 for a repair that leaves the phone mostly useless. Now we had to pay that AND likely have to pay to replace the entire phone. Don't trust these people.

Great service very quick on services with computers iPads cell phones highly recommend tech smart…read moregreat for house calls

Wonderful to have a local company invested in their local customers. I have had the opportunity to…read moreuse their services at least three times, and I recommend them to everyone I know that needs help with their phones and laptops.

I dropped off my work laptop off for a cracked screen and paid in advance. The guy that checked me…read morein was very nice. I explained the situation and he quoted me a price to repair the screen. It was completed ahead of schedule and I got a call to pick it up.

Fast, courteous, and competitively priced…read more I was late in arriving at 630pm, and they fixed my shattered iPhone 6 screen in 30 minutes before closing at 7. The manager even helped me pick out a new case to (hopefully) prevent future disasters :)

Can you hear me now? Oh yes!…read more So, the first thing you need to know is that Christine is the manager and she is a WEALTH of information for all things mobile communications! I received a lot more than a price match to fix a cracked screen (IN UNDER AN HOUR!) for an iPhone 6s. Yes, A PRICE MATCH! Sorry for the shouting, a price match, people! So, we came in for a cracked screen for my daughter's phone and while we chatted, Christine cleaned my phone because I dropped it in some cake batter and it wasn't working so well. She didn't charge me for the roto-rooter. She advised us as the best products to clean your phone with and showed me how. (Pressurized air can from Office Depot) Christine also gave some great advice for money-saving options for using our phones on an international trip. The icing on the cake was that some of the accessories were half off and I got an awesome neon car charger.

Went in to get my Galaxy S10 screen replaced as it had the black hole of Calcutta forming on the…read morescreen. Took them a day to order the screen, and once the screen came in took about an hour to fix. All is well, phone is good to go. The staff is extremely professional and polite and efficient. Prices are competitive. Definitely recommend.

Phone Lab do not use genuine Apple iphone batteries or parts. They replace my glass and battery…read moreafter the repairs my phone gets hot the battery charge do not last and my camera is waving like it is under water! I went back to Phone Lab they said see our sign on the counter about batteries! I had to go to real Apple technician they ordered me the same new phone because to repair what phone lab did not do correctly would cost just as much. Phone lab was a waste of my hard earned money. I was sent to them by t- Mobile I let t-Mobile know what happen with Phone Lab service I do not recommend them for your iPhones!

JAMES surpassed my expectations of a battery store. I had an urgent situation and was in need of a…read morebattery for my daughters Mercedes. I called to let them know she would be coming in and they had everything ready for her. James was knowledgeable and knew how to work with a foreign car. He changed out her battery and made sure there was no other underlying issues. He was kind and professional to my daughter and myself. A guy like him, that took all of my frantic questions, and completed this in record time should be acknowledged!!!

9 months ago, I left a 5-star review saying, "Knowledgeable and friendly staff ready to solve…read moreproblems to make the customer happy. I was happy when I left. Thanks!" But, today, with a dead battery, I have to change this rating to 2-stars and complain. They expect customers to somehow carry the dead battery back to their store where they say it can take anywhere from 24-48 hours for them to run tests to determine if the warranty claim will be honored. In my case, the warranty runs out in 3 more years, 2025. But, I am told by them NOT to get my vehicle jump started because that could interfere with their testing. Furthermore, they say that it would mean leaving my battery-less vehicle abandoned in their shopping center parking lot for 24-48 hours with no security. Since I have purchased vehicle batteries from other places and never run into such an arcane, inconvenient process to exercise the battery warranty for replacement, I feel I have no other choice but to write this as a warning to prospective customers. Do NOT buy a vehicle battery from here UNLESS you already have more than one vehicle. Because, if you only have one vehicle and their battery dies, it's not going to be easy to get a replacement. FYI, I also called the HQ of Batteries+ and they told me the same thing. In my opinion, this policy is designed to discourage customers from exercising their rights under the warranty and should be investigated by the proper authorities.

No complaints. Good place, kind people. They fixed my phone well with no surprises. They were…read morepleasant throughout the experience (it was Gilles and Alex, both great guys). I'd use them again. They will make you aware of additional things to buy: protection plans, cases, etc. Gilles overheard me talking about getting an Xbox for my boy and was sure to offer to sell me one and to finance it. They weren't pushy at all, but they definitely made me aware of opportunities to purchase thingss. They also have a tip jar, and the credit card keypad asked me to leave a tip. I say that because I'm one of those annoying people who doesn't much care for leaving tips; I'd rather see them just put the "tip" into the cost of the service. But it's not that big a deal. All that said, I'll be using these guys again. They did a fine job, and I'm very satisfied with their service, costs, and professionalism. Recommended.

T-Mobile sent me here for my cracked phone screen. There were two guys working the day I went. They…read moregreeted me upon entering the store. After checking in, they told me to give them an hour. They were accurate with their estimate. I returned in an hour and my phone was ready. I didn't run into any issues in the store.