Great service!! Owned locally and very nice personable service. Does not try to up charge!!read more

Short and sweet experience. My phone wasn't responding to inputs, and I took it in and he did some…read morekind of reset. No charge. Nice guy.

Wonderful to have a local company invested in their local customers. I have had the opportunity to…read moreuse their services at least three times, and I recommend them to everyone I know that needs help with their phones and laptops.

I dropped off my work laptop off for a cracked screen and paid in advance. The guy that checked me…read morein was very nice. I explained the situation and he quoted me a price to repair the screen. It was completed ahead of schedule and I got a call to pick it up.

I used this company back in 2020 and he was vert quick came out and fixed my iPhone SX front…read morescreen. So i did not hesitate to call him again for the back glass of my iPhone 13 pro Well Tom came over and sat in his van and fixed my iPhone 13 pro or at least I thought so. I came inside and not 10 minutes later my front screen was popping off of the phone. I messaged and told him about this, and he responded back with telling me that because they had to remove the clips to remove the back the front clips might be lose well it was more than that the LCD screen was off and on even when it was just sitting there on the table. I messaged again that morning asking if someone could come and look at my phone because I cannot send him a screenshot of the damage obviously and he blew me off for about a week. Finally, he had someone named Ian come out to look at the front screen and Ian told me that the clips on the front were,gone so I got my iPhone 13 pro fixed the back glass was broken on it nut nothing was wrong with the front of the glass at all. After booking an appointment someone who has an issue with their work you are no longer important because they won't come back and fix it unless they charge you again and again they don't even give you a discount I learned a lesson to never do business with someone who is not apple certified yeah he charges 100 dollars to fix your phone however it takes him all of 3 minutes to do it and it'll be broken again in less than a month so if you just bite the bullet and go to an apple certified place and pay maybe 200 your phone will still be eligible for trade in and it won't break permanently in a money or less i mean if you want to throw the phone away let him fix it or if you think because someone knows something you don't you can watch a YouTube video and learn how to do it just as easily and not give your money to this greedy man he is hands down a crook i promise you the biggest crook!!! Your response to my post about your company shows right there that you truly are a piece of shit I mean most businesses ask the person how they could've made their experience better bot not you. You already know you are a piece of work and you'll just about do whatever you have to do to get a sale and if someone has an issue with your work you are 'too busy' to come back and look at the work you did but if they have something else their wanting to pay for you'll be right there. It's all good I have seen your type before you wont make it long in life. You;ll end up dying early of something like a heart attack or something bless your heart.

Dropped my iPhone and broke the screen. I called and within less than an hour Tom was at my house…read more10 minutes I had a new screen and screen protector. This is the best service I have experienced in a very long time. Highly recommend Tom and I asked for extra business cards to pass out to my clients!! Very very pleased and will tell everyone I know to call Tom for excellent customer service and a fair price. Give him a try you will be very happy you did.

I was on a time crunch and I called the store. The owner picks up, explain my situation and my…read moreproblem. within an hour everything was addressed and fixed. Very pleased and happy 10 out of 10 experience.

Big shoutout to Marcus. He is gennuinely the best person if you have any issues with a phone…read more My Samsung S22 ultra was not turning. Firstly, he diagnosed it without any charge. Then he tried re-balling it which took him 3 hours and even after that when it didnt turn on, he tried doing it again for 3 hours without charging a penny. I am so thankful to him for helping. Cant recommend enough! The best place for any repair.

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Wow, they do all kinds of repairs on phones, tablets, computers, and gaming consoles. Conveniently…read morelocated inside Walmart in Cartersville, GA. They sell covers and assessories. I stepped into this store when I was looking for a cover for my daughter's phone. They had two kinds for sale. The young man helping me was polite.

I had a cell phone repaired here recently and overall I would say the service was very fast and…read moreprice was reasonable. However I only gave it 3 stars because they used a generic screen repair kit and not a genuine replacement. You can see streaked manufacturing lines in the glass when it's not on and it's not a true black either. It makes the phone look kind of cheap. Overall a classic "you get what you pay for" kind of thing. If you're not wanting to drive to Cumberland or Lenox mall to the apple store, and you don't have any expectations on original appearance, this is a good option. Otherwise you'll be slightly disappointed and should just head downtown and get the real deal.

Trey is a great customer service rep, and they repaired my brand new Dell laptop that had not…read moreworked for 9 MONTHS after I bought it!!!!!!!!

Phone screen was replaced in less than two hours. Notified…read moreme via text the minute it was ready to pick up .

We have spent thousands at the Cartersville Staples until now. no more for me. Today the GenZ or so…read moreGM and computer manager said they would not help me. I told the GM I have been a loyal custimer spending $$$. Her response was "I don't care." Here us what happened. My computer died Friday so I wanted to get a battery for my other computer. i work from home so my livlihood depends on it. Staples charges $70 and takes a week. Amazon $20 and takes a day. The problem is I don't know the exact one to buy. A Staples guy yesterday wrote down numbers from the computer but there are still several choices and I don't want to order the wrong one. I went back to Staples to ask for help. All I wanted was for them to confirm on my phone that the battery was correct. "No." The reaaon was Amazon was a competitor. They told me I should be able to order it because I had the info. I told them I was 60 years old and didn't know one computer number from another. They became very disrespectful, telling me that I should just figure it out or order and hope for the best. Then, they were more disrespectful when I got upset at how they treated me. These young people are awful. I reported them to corporate.

I have been a Staples customer for many years.. I have always had a pleasant experience anytime…read morevisiting the store. Whether I am shopping, returning a Amazon package, or using the printing department.My family uses staples for their printing needs. This week I had to have some printing done for our 25th Pastoral Anniversary banquet. I took my program in on Monday to have it printed. On Tuesday after program was printed, changes had to be made. I returned on Wednesday to inform Staples a committee member wanted to make another. Staples printed our program a total of 4 different times. I was upset with my committee team member because these changes should have been made before taken to Staples. The store employees who assisted me were Chloe, Ness, and Dennis. This team of individuals went above and beyond their job duties and assisted me each time with the upmost courtesy. I sincerely appreciate them for their patience and all the assistance they gave. Staples is not only lucky but are blessed to have such positive and courteous representation. I look forward to many more years of business with Staples and I surely hope these individuals get the recognition they so well deserve Mr. & Mrs. Winfred W.

I called Snap Tech after I dropped my iPhone 6s, resulting in a shattered front glass. They were…read moresuper easy to work with, and are open until 7 to accommodate those of us with day jobs. I of course backed up my phone, and headed over after work. The young lady who did my repair possessed the skills of a neurosurgeon. I asked if I could watch her do the repair, and she obliged me. It was fascinating. She was super organized and really meticulous. My kind of nerd. The cost was $208. She was done in 25 minutes. (The reason the iPhone 6 is expensive is because both the glass and a big circuit board ((or something)) has to be replaced.) Personally I was more concerned about the job being done correctly and precisely, and it was. Thanks!

I noticed the sign for Snap Tech Mobile sign while driving by. I had just cracked my screen on my…read moreiPhone 6 a few days prior. So I stopped to see if they could fix it. They were able to complete my repair in 15 minutes with a high degree of professionalism. Competitively priced as well. I would highly recommend using them.