The owner of the business reached out to me and was accommodating by coming into the business on…read morehis day off to fix my phone. He urged me to let him know if I have further issues. My opinion of the customer service has changed to outstanding.

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Fast, Cheap, and Quality work. I'd go back, though I hope I never have to. It took less than 45…read moreminutes to replace my iPhone screen.

Lindsay was amazing. My mom's phone was acting crazy, and she wasn't able to use it with all the…read morepopups continually telling her the memory was full or her phone had been infected, even while trying to look at photos. I did a factory reset and nothing worked. We took it to CPR and Lindsay knew almost immediately what was wrong. She removed 2 innocent looking apps (Adobe reader was one of them) and the phone was as good as new! It saved my mom from buying a new phone, which she was about to do. Thanks Lindsay!

Cell phone would charge. Technician diagnosed in less than a minute . Cleaned the charging port and…read moreplugged it in . Works awesome . He was fast and efficient. Highly recommend CPR!

TLDR - If there is an after sale issue, they're rude and they don't honor their printed warranty…read more Let me preface this with I've had most iPhones since the iPhone 4. Between myself and my family, we've probably had around 20 iPhones over the years so we're well versed in the normal wear and tear the factory iPhone can handle and we've never had any sort of cracked screen or anything that would not us to trade in for full trade-in value when upgrading. So that changed this weekend and my wife was in a car accident and in the process, her phone hit screen first on the asphalt and completely shattered. We obviously had to get it replaced so I checked around pricing and reviews. Based on everything I saw, Mr Fix was a great choice for the repair although a little pricier than the other local repair options . I went up to the kiosk on a Sunday afternoon and the technician wasn't very busy and he was courteous while helping me pick out the upgraded screen. He said he'd have it completed in about 35 to 45 minutes and I'd have it before the mall closes. Perfect! All of that happened and I paid in full he had me take a picture of the 60-day warranty for faulty or defective products. Screen was working great! Fast forward to Wednesday. My wife, as she does daily, put her phone in her purse/backpack. She got in the car and put her lil backpack(it's a mini Wolfpak if you know what that is)in the floorboard and we drove to a friends house. When we arrived, she pulled her phone out and there was a bright green line horizontally up the right side of the screen. Everything I read since I was there for the entire ride I know there was no drop or knocks, is it's likely either a loose connection or a faulty screen. This happened after the mall closed so we took it back to the kiosk the following day, four days after the install. I walked up while the same tech was finishing with a customer so I waited my turn. When i went to talk to him he immediately recognized me but when i went to show him my wife's phone, he immediately changed face. Went straight to saying we must have dropped it without even holding the phone or getting close enough to notice any damage(which there is none). There was even a brand new screen protector I put on right after the install and it is still in perfect condition as I'm trying to show him the phone. He insisted on not honoring the warranty so I had no choice but to leave. We went straight to another local business that does the same repairs and the techs there bit agreed after looking at the phone that it was a faulty screen. I'm filing a dispute with my CC company but I'd like others to know that this isn't the best option in the area. You'll overpay for the product and service and if there is any issue, you will be brushed off and not given the time of day.

Very friendly honest, always go here no problem whatsoever. Great quality service. Great warranty…read moreand climate once no problem fix it in 30 minutes but it has to be defected parts only not physical damage

This place came highly recommended as a fast, reliable, and reasonably-priced place to get my phone…read morerepaired. I wasn't disappointed. I called first, to make sure they were able to take a look. The person who answered the phone was very responsive and gave me a quote (which turned out to be accurate). The staff confirmed my suspicions about what was wrong with the phone, but they also gave it a once-over for any other potential causes of the problem. I sat in the waiting room (quiet and comfortable) for roughly 30 minutes while they carried out the repair. Problem solved, and my phone hasn't given me any more trouble. I've been putting off getting some repairs to my laptop that's limping along, and I will definitely bring it to Mr. PC. These guys are trustworthy and aren't going to sell you something you don't need. They also do a great job explaining what's wrong with your device in laymen's terms.

These guys were the BEST!! I came in really close to closing time, but they had no problem with…read morereplacing my son's iPhone screen! Only took 20 mins. and you can't beat their prices! Great customer service, and such a PLEASURE to talk 2!!! I would recommend ANYONE 2 this company!!

As always, good service. Very personable and professional…read morestaff I used the store on Gervais Street thank you

After my Mac broke from a hairline fracture on the screen, I began an extensive search to get it…read morerepaired. Apple quoted me $700 dollars to fix the computer which did not seem worth it so I tried some local shops. Another nearby shop quoted me $500 to fix the computer but I wanted to keep searching. This SmartPhone Medic location got recommended to me so I went in for a quote. A price of $350 was given to me as the price of part and labor. I figured I would go with it. I dropped off the laptop and they told me it would be about a week. After a week, I got a call, picked up the computer and everything seems good so far. If the part ends up not working, I will definitely make an update but hopefully that does not happen.

I called many places, and I got lowest price from this place, they replaced my iphone 11 screen in…read more20 minutes. I am not sure about the quality but they said they have 30 days warranty.

From the owner: Fast, reliable, and affordable phone repairs, tablet. Laptop done right! From cracked screens and…read morebattery replacements to water damage and software issues — we fix it all with care and precision. -All repairs backed by a 30-day warranty -Quality parts & professional service -Same-day service available -iPhone | Samsung | Android | Tablets | Laptop & more

I had a Chromebook that had a couple of keys sticking. It is a fairly new Chromebook and was…read moresupposedly under warranty at Best Buy. I was told there that the particular warranty I had did not cover cost for repair. Thenj tried to sell me a different warranty ($40 more). I was upset b/c I thought the $300 spent on a warranty was worth it. I have a warranty but it doesn't really cover everything. One of the Geek Squad members told me about Mr. PC. If they were kind enough to refer me to another company, it was worth a shot. I wasn't disappointed. Didn't cost as much as I had feared. Took a little longer than I anticipated but parts had to be ordered. With tariffs in place, took a while to get to them. CB works absolutely fine now. I do recommend this company.

Spent almost $200 to get my phone fixed and 2 weeks later had same issue and they did not honor…read morewarranty. They made up an excuse saying it was my fault again and wanted another $120. Horrible waste of time and money!! Do Not waste your money getting any electronics fixed here! Rip Off 1000%. Customer service is horrible. Told me I needed to wait in the car because they don't have a waiting area.

This was my first time coming to this place but I'm glad I did. My daughter iPad was having trouble…read morecharging so I wasn't sure if it was a battery issue or charge port issue. The lady was super nice and attentive. We left her iPad for a little bit to see if it was just a charging issue and it seems like I just need a new block with higher charging power. She provided her recommendations and we were on our way. It was super quick and efficient. She seemed very knowledgeable so I would definitely be back for any other electronic issues I'm having.

This was my second time visiting them. They were great got my phone fixed and all my questions…read moreanswered. Highly recommend them. Michelle

Amazing! Couldn't have been nicer. Fixed my phone in 1 minute for a ridiculously amazing price…read more Highly recommend!

Amazing! Phone fixed in less than 15minutes. Charger was stuck in the iPhone charging port and they…read moreremoved it with ease. I highly recommend. The guy is kind and a good businessman.