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    Celsi's Dog Care

    5.0 (1 review)
    Open Open 24 hours

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    4 months ago

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    Celsi L.

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    Webster Groves Animal Hospital and Urgent Center

    Webster Groves Animal Hospital and Urgent Center

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    My dog got stung by a bee in his mouth and needed to be seen immediately. We were able to walk…read moreright in and they took care of my dog right away. The staff were all excellent: helpful, prompt, and knowledgeable. We've been here a few other times for urgent visits, and they have always provided excellent care.

    I brought my dog Rowan to Webster Groves Animal Hospital Urgent Care after he stepped on a roofing…read morenail and began holding up his right front paw. On the way to the hospital, he pulled it out with his teeth. I brought the nail into the hospital with us. During the visit, an exam lasting roughly 10 minutes was performed. When my dog was returned to me, I was asked whether the injured paw was the left one. I clarified it was the right paw. I was told that all paws had been checked and that no puncture wound could be located, though antibiotics and pain medication were prescribed as a preventative measure. They said he likely didn't step on it which was invalidating given that I saw him with it embedded in his paw. When I returned home I was able to immediately locate the injured area between the paw pads. Rowan remained in significant pain and distress that evening and required additional medication. The following morning my regular veterinarian examined him and documented swelling, inflammation, and trauma in that same paw. He was prescribed more medicine to manage his pain. My veterinarian explained that injuries from nails can puncture the paw and seal quickly due to surrounding inflammation, making the opening difficult to see hours later. Because the source of the injury was not identified during the exam despite being present, I requested a refund of the exam fee. The clinic declined. Emergency clinics are busy and I understand that, but missing the injury I came in for and then refusing to reconsider the charge was disappointing and concerning.

    Williamsburg Pet Hotel & Suites

    Williamsburg Pet Hotel & Suites

    3.9
    (80 reviews)

    For several years I traveled extensively for work (weekly and 3-4 days). Until his death, my father…read morecared for my dog. When I needed to find a new care giver I was concerned since she had been at the humane society twice, so I wanted the best environment I could find for her. Williamsburg was one place recommended to me. When I visited, I felt very good about the facility and people. The facility was very clean, well organized and staffed. Everyone seemed genuinely interested in the animals under their care. My dog certainly seemed to enjoy her stays (and for a time she was there more than she was at home). She came to know the staff and was always happy to see them. The staff knew her and always treated her so nicely. She was always happy to arrive and just as happy when I came home. While I no longer travel as much, Williamsburg remains the place I trust to take care of my dog. She always seems happy to see the staff and I've been very happy with the service I have received.

    I took my Great Pyrenees in for a summer trim, but the outcome was not what I requested…read more Instead of a trim, her coat was shaved very short. The cut is uneven, particularly around her face, which appears choppy and not well blended. Her paws were also not cleaned up to the standard I expected. The areas of greatest concern are her armpit and belly, which were shaved extremely close. Her skin appeared irritated afterward, and there is a small area on her belly that looks consistent with a minor nick from the blade. I spoke with management to address these concerns and am currently requesting a refund based on the result and condition of the grooming. Overall, I am not satisfied with the service provided. If you have a long-haired or double-coated breed, I recommend clearly confirming grooming expectations in advance.

    Celsi's Dog Care - petboarding - Updated July 2026

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