Love, love, love this training facility. The facility is clean, spacious and filled with…read morededicated, knowledgeable staff. There's an impressive ratio of trainers to dogs and we noticed improvements in Lucy's behavior after the first 2 days. I'd like to give a special shout-out to Shannon who was Lucy's primary trainer. She was awesome. We've graduated to the weekly group lessons which are a blast. She changes up the sessions and makes them fun to keep the dogs engaged. I can hardly contain Lucy's excitement when we drive within 2 blocks of their location. This training is DEFINITELY worth the investment. It's by far the best training we've ever had -- both for the dog and us. And if you're wondering , I am NOT related to anyone at No Leash Needed and this is NOT a paid endorsement :-)

I recently moved back to the area from Texas with my 2-year-old puppy, Sophie. Since I work fully…read morein office, one of the first things I did was find a play place for her. She passed the temperament test with flying colors, so I signed up for a monthly membership and took her several days a week with no issues. Because things had gone so well, I signed her up for a week of boarding while I took a trip back to Texas to finish packing up our house. On my drive back, I called No Leash Needed, paid for her stay over the phone, and gave them an ETA for pickup so I could move quickly once I arrived -- it had already been a long day, and I still had to unload the moving truck and be up early for work. The girl who took my payment said Sophie's things would be waiting up front. When I got there, her things weren't out, and I was told she wasn't there. I explained that wasn't possible -- my family was still in Texas, and there was no one else who could have picked her up. Instead of checking, staff kept insisting she wasn't there. Eventually, someone went to look, and 15 minutes later came back out with her. I didn't think much of it at the time and went straight home since we had a busy night ahead. Once I was home and got a good look at her, I noticed several marks on the left side of her face -- chunks of fur missing and dried blood. I took pictures immediately and called No Leash Needed. The girl who answered said no one had seen anything or knew what caused it. When I said I had photos and needed to speak to a manager, she claimed both managers had already left, that she didn't know how to reach them, and that no one had their numbers. After going back and forth, she suddenly produced a number for the day manager, Savannah, and put me on hold to call her -- then hung up on me after several minutes. Since they were still open, I drove back to the facility for answers. Winter, who was working, only offered to reimburse me for that day's play and the previous night's stay. I told her I wanted the full stay reimbursed and asked again to speak with the manager she'd clearly just been on the phone with. When I still wasn't getting anywhere, I called the Rock Hill Police. No one at No Leash Needed was helpful that night. Even with police present, staff wouldn't provide manager contact info beyond names, and continued mopping floors and closing up while the officer and I stood there waiting. No one offered any real help. It was bizarre!! The next day, GM Whitney called and apologized, admitting staff had mishandled everything and lied about not being able to reach management. I told her the marks were devastating, but what upset me most was still not knowing what actually happened. She agreed and said she was disappointed in her team. I appreciated the call, but the trust was gone. Whitney was the only one who showed real concern -- everyone else seemed focused on covering themselves. She can't run the place alone, and still relies on that same staff. I hesitated to post this, but too many friends who've seen Sophie's face pushed me to warn others. Dogs are innocent, and it kills me I put her in this situation. If I had this much trouble getting answers after, I can only imagine how little help she got when it happened.

For several years I traveled extensively for work (weekly and 3-4 days). Until his death, my father…read morecared for my dog. When I needed to find a new care giver I was concerned since she had been at the humane society twice, so I wanted the best environment I could find for her. Williamsburg was one place recommended to me. When I visited, I felt very good about the facility and people. The facility was very clean, well organized and staffed. Everyone seemed genuinely interested in the animals under their care. My dog certainly seemed to enjoy her stays (and for a time she was there more than she was at home). She came to know the staff and was always happy to see them. The staff knew her and always treated her so nicely. She was always happy to arrive and just as happy when I came home. While I no longer travel as much, Williamsburg remains the place I trust to take care of my dog. She always seems happy to see the staff and I've been very happy with the service I have received.

I took my Great Pyrenees in for a summer trim, but the outcome was not what I requested…read more Instead of a trim, her coat was shaved very short. The cut is uneven, particularly around her face, which appears choppy and not well blended. Her paws were also not cleaned up to the standard I expected. The areas of greatest concern are her armpit and belly, which were shaved extremely close. Her skin appeared irritated afterward, and there is a small area on her belly that looks consistent with a minor nick from the blade. I spoke with management to address these concerns and am currently requesting a refund based on the result and condition of the grooming. Overall, I am not satisfied with the service provided. If you have a long-haired or double-coated breed, I recommend clearly confirming grooming expectations in advance.

Our first time using this service. They were great. My dog has not had a lot of contact with other…read moredogs but Dan at Holly Hills had him playing with other dogs and he seemed to really be having a great time. Dan sent us videos twice a day and we were impressed. Competitive pricing, super clean facility, and we highly recommend.

AMAZING job by Dan! After my little vacation; my dogs were really excited to see me! This was a…read moregreat experience for my dogs.

Great, clean and organized service. We got our beautiful young cat from them…read more It is a great adoption place and is providing comfortable environment for all their pets.

Everything went well here despite ourselves. My boyfriend was coming into town to visit but he has…read morean anxious dog that hasn't met my anxious cat, so we thought it would be best to board him (he's REALLY good at "school") for the weekend while he was in town. His normal place sent him a last minute email that they had accidentally overbooked and he would be waitlisted. By last minute, I mean 30 mins before we were going to leave and drop him off. In a panic, we found Country Acres, who was able to take him last minute. They are incredible kind and patient, despite us getting every piece of information wrong. We knew his pup was in good hands, because all of the handlers we met were so nice and understanding, and at pick up explained he had actually ran out of food in the morning and they supplemented. The facility is extremely well maintained, offers additional services to really make your furry family member feel at home or pampered.

Amazing staff and very friendly. Outstanding job Grooming my pets. Especially my teacup poodle…read more Looks like a play dog now.

Great pricing and accommodated my Shih Tsu and St Bernard. Provided recess and snacks. The only…read morething I wish they had sent pics for updates. My dogs seemed fine.

I have used Brian twice and will definitely use him more in the future. My new job requires a lot…read moreof travel, so the idea that I can leave my little dog at home where she's comfortable (and not a kennel) and have Brian walk her throughout the day is a very comforting feeling; and he is very accommodating to requests and needs; he is responsive to messages when I'm out of town and want updates, and he's always been willing to send pics of her so I can see how she's doing. He has a great feel for dogs and makes my little girl feel very loved. Definitely worth the investment!

Brian has been walking our doggie Bruce for almost a year and he has been very dependable. He comes…read moretwice a week and will check in to see how Bruce is doing with training. We discussed with him walking Bruce for 30 minutes and Brian will walk him for a longer period of time many times. This gives Bruce more exercise while we are at work. Brian has also helped us in a pinch when we needed boarding. We highly recommend Happy Dog STL!

Last Spring we had a trip planned to San Francisco and took our two dogs, Tango and Jack for the…read morepre-screening with Mike and his basset hound. Everyone got along fine and we were all set to board our pups when my wife took ill and couldn't make the trip. I went without her and she was home with our dogs. Flash forward to December. We went to Las Vegas for 3 nights and left Tango and Jack with Mike and Beth. Communication was good and Mike sent us emails with photos and even a short video. The dogs are our "babies" and although we missed them very much, it did a lot to ease our minds about the care they were receiving while we were gone. I can highly recommend Mike and Beth of Howling Good Dog Boarding to anyone who needs to board a fuzzy family member. Now that we've found them, we will always leave the care of our dogs to them when we go out of town. Thank you Mike and Beth for taking such good care of our "boys."

Highly recommend 'Howling Good Dog Boarding'. The process was easy, individualized & professional…read more Michael requires a meet & greet ahead of time (which is a great time to ask tons of questions, see how your dog and his cute Basset Hound interact, and how Mike interacts with your dog). Mike was great about sending me video & picture updates while we were on our trip. He's very knowledgeable about dogs, answered all my questions and my dog, Ozzie left happy and worn out! I felt MUCH better about leaving my best buddy in Mike's hands than at a big boarding facility where there's SO many dogs, so much potential for accidents, and not personalized to your dog. Mike is also insured (for peace of mind) and understands that dogs have quirks (mine has food allergies & separation anxiety). I'd give him 10 stars, if I could! We will be back!

My dogs were boarded here for 4 days and found them to be happy and healthy upon my return. Staff…read morewas friendly and cared about my older dogs. I recommend Country Lane Kennels.

I took my dog for grooming she looks amazing! She is always happy to go there and she is not…read morestressed out after when at home I love taking her there everyone is so nice