Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

I have been waiting for a propane order since 3/3/26. We are now over 3 weeks. I have called and…read moreget no answers. I am told someone will text or call me, yet 3 days later, I still have not received a call or a text or a delivery. I am contacting corporate and started a search for a new company. This is not what their salesman told me would happen. Reading other reviews, it sounds like I am not alone. This is terrible business practice and I would not recommend them. They do not have their customer's best interest.

Never use this propane provider. Their service is so bad. We have been calling for weeks without a…read moreresponse. When we were finally .told they were coming, they didn't show up.

Simple and efficient contact and updates. Very good pricing amd quick service! I am going to use…read morethem again for sure and I find no reason to compare other quotes at this point!

We use Geppert for all of our recycling needs. They are friendly and responsive and a pleasure to…read morework with! Donna Liberty Roofing Inc.

I had a contract with them 2 years back and renewed this year with them…read more They usually monitor oil levels and top up when it reaches 50% level. This time, I noticed that they had not refilled even when my level was below 25%. Today I had to call them to remind them! I am critically low today and looks almost certain won't last tomorrow. I have turned down heat to 40 degrees so I can try to not freeze until next delivery! I am in coatesville area.

By far the best plumbing company I ever used not only does this company have the best prices by a…read morelong shot they installed two tankless water heaters for me in less than 6 hours and clean up there mess like they where never there and to boot there service is impeccable their technicians they have working are extremely knowledgeable especially there lead Tec Eddie if I would ever recommend any company it would definitely have to be this company

What a GREAT experience with Colleen of your Maple shade operation . She was GREAT so helpful and…read morefriendly and very professional . It is rare to find someone. that charming and knowledgable

Suburban Propane is the worst company I've ever had to deal with,ever. Their customer service is…read morehorrible. Their prices are the highest. Since December 7th 2018 up until January 14th 2019 I've paid over $1,200 for propane. They price gouge you to death. This is my first time dealing with propane and I use it only to heat my own. And they've done nothing but take advantage of me. I've never written a review about any company I've ever dealt with. What this company has done nothing but ripped me off since I started using them. Starting February 11th I found another company that will service me. And their price for propane is almost a full dollar a gallon less. I hate Suburban Propane and would never recommend them to anyone. Please stay away from Suburban Propane they're the worst.

If I could rate this company a zero, I would. I was a customer for over 6 years. Our deliveries…read morewere small because we only used propane for our fireplace. Our recent fill of our tank cost us close to $340 for 45 gallons of propane. The cost was $6.94/gallon compared to the going rate of around $3.00/gallon from other local companies (I found this out after the fact). I can think of no other reason for this outrageous charge other than they don't want customers who order small quantities of propane. Their rating on their FB page is 1.5 Stars with negative comments. Further posts and comments on their page have been disabled. Stay away from this company.

I called Blue Flame this morning at 10:50 because we are out of propane. The employee that…read moreanswered the phone said she would put out a ticket and confirmed they could service our tank today. I just got home from work at 5:45 pm, after stopping at the CVS to get medicine because I have flu symptoms, and the temperature in my house is 50 degrees. What? I called Blue Flame and the answering machine operator said she could not give me any information. She told me to call back at 6:30 tonight if the driver does not come out in the meantime and they'll have to complete an emergency service call, and the kicker is, we'll be charged a fee. The odd thing is I live in Dublin and Blue Flame also resides in Dublin. One would think this was a no brainer.

Have been shopping there for some time for small plumbing parts and general hardware items. So…read moretoday I get a flyer in the mail listing a number of "True Value" sale items. I go there with a list of 5 things shown in the flyer. They only had one item in the store. Needing 10 gals of one specific item for a Sat. Project I called 2 other "True Value" stores. "We don't stock sale items, we're an independent store". I guess that "True Value"sign out front is a mistake. Just doesn't make much sense to me. If you're not a T.V. store, remove the sign on your wall. I guess Ace really is the place.

Great local family run hardware store. Closer than Home Depot/Lowes and better service, so more…read morethan happy to pay an extra dollar or two here and there for that convenience and glad to support local small businesses over mega-corp big box stores whenever possible.