1. Cenex

    1. Cenex

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    Parkville, MO

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    Cenex

    5.0 (1 review)
    Open 7:00 am - 1:30 AM (Next day)

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    7 months ago

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    Kci Car Care Center

    Kci Car Care Center

    (32 reviews)

    This is a convenient stop after flying in from the Kansas City International Airport and you've…read morepicked up your rental car. It's a Phillips 66 gas station and auto service center. They offer a range of car services, including valet parking, maintenance, and detailing, with a focus on serving travelers. It's small but they have a variety of options from coffee, cappuccino, drinks, soft drinks, beer, hot nuts, food to go and even car cables. Indoor bathrooms. Picked up a couple Pressed Juice shots, water and car cable. Friendly customer service.

    On December 21st, at approximately 12:15 PM, I experienced discrimination at your facility when…read moreyour staff denied my service dog entry. I am a disabled Veteran, and my service dog has been fully trained by a Veteran non-profit organization. Despite this, I was asked by your staff to provide "certification" for my service animal due to food being served. I calmly explained that under the Americans with Disabilities Act (ADA) and Missouri state law, businesses are not permitted to require certification, identification, or documentation for a service animal. Even after explaining the law, two staff members continued to insist on certification and were dismissive and rude. Their actions made it clear that they were unfamiliar with both federal ADA requirements and Missouri state law regarding service animals. For your reference, Missouri law explicitly states: "A business (public accommodation) may not insist on proof of the certification or identification for a service animal. Some states have certification laws, however, the ADA is the prevailing law." This information is publicly available here: https://disability.mo.gov/files/ServiceAnimalsAllowed.pdf Because of this incident, I will be filing a formal complaint with the State of Missouri. I also expect a written apology and confirmation that your staff will receive proper training on ADA and service animal compliance to prevent this from happening to others in the future. No disabled Veteran--or any individual with a disability--should be subjected to this type of treatment. Sincerely, Daniel

    Cenex - servicestations - Updated September 2026

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