Poor customer service from the person that answers the phone. Poor/Extremely slow delivery service. Their delivery time stated 20 minutes. An hour and a half and two phone calls to the store later, and I'm told that the delivery driver had 5 orders and is 20 minutes away. When I ask for a refund of my tip, I was told bluntly "you can call Uber Eats", in other words -- "not our problem". Why work with UberEats, Drizly, DoorDash etc. if you can't fulfill delivery orders in the time promised by those apps? What a waste of money and time. read more

Absolutely terrible delivery. They claimed 20 min delivery on Uber Eats. I called after 50 minutes and they said "we had 4 deliveries before you". Don't promise 20 min delivery if you're going to multiple stops. One other time I ordered from them it took 3+ hours. I was a fool to over look that and order from them again. Save yourself the frustration of waiting hopelessly for the deliver. read more

Pleased so far! This is near me and has 21st Amendment hell or high water! Friendly customer service! Thanks! read more

Never have I experienced such RUDE behavior by the woman clerk behind the counter. As I proceed to purchase 4 bottles of wine for the holidays. My son and I walk up. She asks for my ID. I give her my ID and she yells "I need BOTH ID's." I proceed to tell her he is my "son" who is 14 years old, a child doesn't have a ID. She then says "Well I need to see 2 ID's." She turns to the owner and the owner advises its fine as long as the parent is buying has an ID. She then tells him "Am I going to get fined?!?!" After she allows me to purchase, I'm walking out and she loudly says "He didn't have to be like that!" Yes I stopped, and asked her to clarify herself. She wouldn't even turn at me. Centennial Wine & Spirits- You ought to find new employees. I'm going to Superior Liquors across the street who treat their customers with respect and customer service. I was trying to support a small business local to the town I live in. Not anymore. read more

Since Boulder county has now mandated masks indoors for businesses, it would be reassuring to see the liquor store workers wearing masks, not to mention seeing them enforce a mask mandate for customers. There was not a mask to be seen yesterday. Will discontinue shopping at centennial and so will my louisville/superior friends. We're all in this together... businesses can't pick and choose which public health mandates to follow. read more

After a truly horrendous experience tonight at the mega liquor store down the road (Superior Liquor), my mom and I came here to get champagne for Christmas morning mimosas. We were happily surprised at how pleasant the employees were in spite of the place being super busy and found a wonderful selection as well as advice on what to purchase. The gal at the front desk was great and helped us get exactly what we were looking for. I didn't get her name but you guys really know how to make your customers feel welcome so thank you-- sincerely. Also-- they have a great selection of Saki if you're wondering! Thank you Centennial for saving the night! read more

This place has the best deals in the area. This has become my regular spot. They always have the shelves stocked which I think is my biggest pet peeve of mine. read more

Yall really need to get it together and figure out the hours of business you are going to run. You seem to just close when its slow or when you feel like it....your hours online and on the door are not what you represent. With or without covid...be professional and get your hours straight read more

This place is great!!Fast and friendly employees and a huge variety of wines beers and liqours,I highly recommend it!!

It's good to come across a place like this. It's right near my work. I stopped in for some beer and wine. I asked where their organic wines were and one of the guys showed my their biodynamic and organic wines - walking me all through the selections. Very friendly upon checkout. Discussed beers for awhile. Warm and fuzzy. Seemed to be a bunch of young, knowledgable, respectful, young guys working there. I'll be back! read more

The guys who work here are helpful if you are looking for something. As other reviews have stated they are kind of pricey especially when you can drive a mile down the road and get to a larger liquor store that is cheaper with more variety. read more

WOW. I'm a frequent customer at this location and the cashier was beyond rude. in this situation POS should stand for piece of shit services. I'm 25 and while I don't mind being carded he basically read through all the info on my ID but didn't even bother to look at my face to see if it matched. I've been in a tough jam and had a $5 bill and another $5 in quarters. I kindly asked him How much what i wanted would be with tax and after beginning to count out my change I got so upset I said screw it and bought a smaller item. They guy couldn't have been ruder. It was without a doubt the worst experience I've had there. The owners are hella nice so I was surprised at how rude this guy was. Hoping he was just having an off night... read more

This is the best neighborhood liquor store I've ever been to. Drew and Ashley know everything about their wine, beer and liquor and give great recommendations. On Friday's they have tastings to enjoy their offerings. This is just an awesome store run by awesome people. read more

The guys here are always quick to say hi, help you out if you can't find something, or recommend great choices when you can't make up your mind! I go in all the time and have chatted with many employees - always the same great experience! :) read more

I love this store! It is the perfect little neighborhood wine and beer shop. Don't let the size fool you, though... there are tons of options! They carry lots of locally made beers and the wine selection is out of this world! The owners are quite possibly the nicest people I've ever met and the staff is very friendly and knowledgeable. Next time you are in Louisville, make sure to check this place out! read more