They have a wide selection to choose from, sales are often offered and someone is always there to help assist you. Store is kept fairly clean, open every day and for good hours. read more

Quick and easy service! The customer service is great, as well. Prices do go either up (or down) VERY often, though.

Horrible! If it wasn't so convenient I wouldn't go there. But I go there once in awhile and still the same results. The old lady there needs to retire. Her kids are great. Not her! Kids please tell her she lost business but you can gain it back! Go to superior liquor! They treat you better! read more

Negative stars. So rude. Go anywhere else. Their prices are ridiculously high and you really may get yelled at by the owners behind the counter. It's unnerving. read more

Affordable I'd say! Just your typical neighborhood liquor store. Lots of options hard liquor, wine, and beers + local craft. read more

Family owned business. I'm shocked at some of these comments. I went in to grab a couple things and the young girl was so friendly. She was Also very helpful with doing a special order for me. Maybe you all just got them on a bad day. read more

This business is family owned and wow are they one rude, nasty, and mean family. The guy and the lady never recognized me as a regular for a while. Never said hi. Never had a smile or welcoming charm. Poor selection even after the relocation. High prices. They should not even be allowed to do business. They are so rude and nasty, they don't even look at you in the eye. Their store is dirty and old. They don't care about you all they care about is your money but they're not willing to put in effort in customer service. They just expect you to buy their stuff and leave. I have become a regular at Superior Liquor down the street, look them up on yelp, they actually treat me with dignity and respect and have a huge selection and low prices. read more

This place is awful. The older gentleman who owns the store was NOT wearing a mask while playing a loud slot machine game on his phone. The wine selection is abysmal, and to the extent they have anything you want, it's overpriced. But your beer from Safeway, but your wine and liquor elsewhere! read more

Wow, what horrible customer service for a local neighborhood liquor store. The daughter is extremely rude and turned me away for my chip not working on my card. She also ridiculed me for having a passport instead of an ID and told me that she could turn me away if she wanted. It was so extreme and hostile. I literally drive all the way to Louisville just to avoid this place-sad thing is, I would give this place my business since it is within walking distance of me. Don't go here, it is worth it to go the extra distance to ANYWHERE else. Should be noted I had about 5 bad experiences prior to the one mentioned above, this was just my breaking point of never returning! read more

I don't want to give a star. I walked in with my ID (I'm 30) and Debit card to get a bottle of tequila. Awful selection ! They didn't read the chip on my card, yanked the bottle away from me, and yelled NEXT! Without even asking for another form of payment. They are awful, rude, don't deserve a peak place in Superior. Go to Superior Liquor. read more

This store does not respect customers. My girlfriend walked out crying today because the woman who runs the place nearly refused service because she "wasn't skinny enough" to be the same person as in the ID photo. We are both well above the legal age and we've been coming here about once a week for at least 4 years now. Today will be the last time. I strongly urge others in the Rock Creek area to take their business to Superior Liquor. They have a much better selection, better prices, and as a bonus no one calls you fat. read more

I was greeted after I walked in and was asked if there was anything I was looking for. I shared, but she just walked away and didn't point me to where they were located so I wandered the aisles to look for those items. I picked up a couple things and was checked out fairly quickly. When my husband saw that the Basil Hayden was TWICE the normal price, he asked me to return it. I went back to request a refund and was told (not by one but all three people working at the time jumped in to share) that they don't accept any returns whatsoever for any reason. So buyer beware, be sure you know what you want and the price it should be before shopping here. I will not shop there again. read more

Don't go to this place. The people who own it are mean and nasty. They had a dog behind the counter and told me my service dog wasn't allowed inside. The selection is small and priced high. Do yourself a favor and drive a little bit further to superior liquor it's fantastic read more

I go here out of my own laziness when I go to Safeway...but its truly my last resort. A convenience store never a destination. Seemingly nice people running it, but ZERO awareness about the condition of the store: dusty and scummy are best words to describe the surfaces throughout (shelving/counters/floor). Then there are the open spaces all over the shelves because they don't bother to move the inventory around so the shelves look full. And the signs are dysfunctional and unclear. Lastly, and this is why I'm writing this, today when I walked in the cashier was spacing out watching a zombie movie or show on television that was insanely loud and a turn off in terms of what you'd expect in a retail store in a nice neighborhood. But it was also symbolic of the laziness of the staff. I wanted to say: turn off the TV, roll up your sleeves and clean this place! Show your pride. read more

Worst liquor store ever! They are so incredibly rude. I know the woman can be mean, but the old man is even worse. Not to mention their prices and selection are awful. I go in there occasionally after a trip to Safeway for a bottle of wine and they recognize me. We were thinking of making Moscow Mules last week so I popped in to see what they had. I picked up a bottle of vodka and asked if they had ginger beer- they didn't- so I walked back and put the vodka where it belonged. The man flipped out! "You don't pick up what you're not buying! Never do that again. Pick up what you buy!!!" Holy crap, I was so startled. Extra 4 minute drive to Superior Liquor for me. read more

After selecting and paying for 3 bottles totaling $57, I was given a very hard time when I asked that each bottle be in a separate bag Instead of all 3 in one. I offered to pay for the bags, no problem. It was very frustrating. I hope no one else will have to end a lovely wine buying session this way. Sunday 11/28/2021 around 7pm. read more

I live across town and only stopped in to buy a bottle of wine as a gift. There was a line of about 6 people in front of me all buying one item bottles. She didn't card anyone, everyone was clearly of age, but what stood out was that she didn't thank ONE person for coming in and purchasing anything. Not one. My turn and I attempted to pay with an Amex card and she looked at me like I was attempting to pay with magic beans. She asked if I had other payment and I agreed but in the meantime a black man in his 20's walked in and she started to speak her language and a few heads popped out from behind the door to watch what the black kid was doing. It felt weird. Really weird. I won't be back but I don't live close, but if I was to live close, I would find an alternate spot. Thanks read more

My favorite liquor store in town! RIght when you walk in, you can see nice wine racks set up in the middle of the floor with signs on top of wine rack to differentiate which type of wine it is. Store is very organized. They have a plethora of wine selections and beer for you to choose from and if it's not in stock, they always offer to order whatever it is you desire. They're very helpful, attentive, and knowledgable of the products. Staff is tremendously friendly, helpful and cheerful. My friends and I love coming here! This is def the to go place for every occasion. I always come here and stock up for BBQ's, house parties, and dinners. Every time I cook dinner, I come in and ask for an opinion for which wine to pair with my food. The salesperson always makes excellent suggestions for wine to compliment my dinner meals. I always come here for the wonderful selections, but also for the stellar customer service. They always welcome me with a great smile and hello when I come in and I know I can count on finding my favorite wine/liquor here! read more

The people who run the place are very nice to know, and always greet me with a smile. Sometimes the store might not be fully stocked, but the prices are lower than some places around here. It's the only place I purchase my wine. read more

Good selection of wine and IPAs. The family is sweet. I'm sorry some folks have posted negative reviews. Better parking at the new location! read more

I feel lucky I didn't experience the woman behind the counter as written in prior reviews. The Asian gentleman at the register was adorable and so sweet. They have an average selection of wine, but it works fine for me. If I was interested in trying a new wine, I would go elsewhere. But that's not necessary as most wines are fine. I didn't look at all the beers but they definitely had enough to satisfy the average beer drinker. Prices are reasonable and the location works both for work and home for me, so I will return. It seems most of the past reviews have been for staff friendliness and not so much the liquor, beer and wine. If you don't care too much about interacting with people, then this liquor store is going to work just fine for you. read more

Store staff was blatantly racist, refused to serve my friend and I because he is black. Called us vulgar names and chased us out of the store; never shopping here again. Rude, terrible staff, not to mention liquor and wine selection are abysmal. read more

I don't know if it is possible to keep this review short but I will do my best. Short Version: This store is hands down the worst wine & spirit store I have ever entered and that includes nasty sketchy down town type liquor stores. The owners are NASTY RUDE people and yes the LADY is the worst and her husband enables her rude behavior. The store is a FILTHY FILTHY RAT'S NEST and has a terrible selection - hardly something you would expect in a town where the median household income is 100k+ but some how it's still there. I have never ever left a review of a business good or bad. However, with that said, this place being so incredibly terrible, I felt compelled to write a review for the very first time. I live in the neighborhood and have frequented this place when I am too lazy to drive to Superior Liquor. Yes it is dirty, there is dust everywhere, it is over priced, selection is terrible, dogs in the store, and yes it smells weird. Despite all of that I would occasionally drop in to buy a cheap Bordeaux or a six-pack of beer and was willing to pay the extra $2 just because it was close. Well last night my wife and I decided to walk over and get a bottle of sparkling wine. I stay outside with our children and she walks in to grab the bottle and attempts to pay with AMEX. The lady owner became very irritated that my wife tried to use AMEX and raised her voice in a combative manner saying "We don't take AMEX!" and snatched the bottle from my wife and put it behind the counter as if my wife was going to run off with it.... Next: my wife comes outside to tell me they didn't take AMEX so I hand her my wallet and she goes back in. She attempts to use my VISA when the woman with her bad attitude grabs the card from her and says" let me see your I.D. again" "This isn't yours!" and snatches the bottle away again... all the while I am outside clearly visible and waving (they recognize me as I have been in several times). The woman refuses to let my wife buy the bottle because her name isn't on the card even though they can clearly see me outside... This is all fine, and I get it... and isn't the problem...though their collective attitude is still very rude and demeaning. I walk in to just pay and I am completely caught off guard by the woman's attitude. I go to hand her my card to pay for it and she raises her voice at me to show my I.D. and aggressively grabs both my card and I.D. from my hand. I don't say anything - I just pay and walk out. My wife and I were completely taken aback by how rude and aggressive she was for no reason. It bothered me so much I went back into the store to ask why she was being so rude to us. I said I come here often and have spent several hundred $ in their store and asked "why are you being so rude?" They both (man and woman owners) without hesitation immediately attacked and said "NO NO WE DON"T CARE DON'T COME BACK WE DON'T WANT YOUR BUSINESS! GET OUT GET OUT!"... so frantically like crazy people. I did't even respond and just walked out. The whole way home we were baffled and were wondering if we had done something wrong to provoke the issue.... well those thoughts quickly vanished when I came home and googled the establishment and read the reviews of the woman behind the counter. It was not us, there are crazy crazy people that work here, that have ZERO understanding of customer service and could care a less about losing the business of local customers. GO TO SUPERIOR LIQUOR it is worth the drive.... you'll be greeted with a great staff, clean store, better selection at a significantly lower price than this rats nest. Hopefully this place will be put out of business when Safeway starts to sell full strength Wine & Beer come next year! Normally I would never say that as I go out of my way to support local over large chains, but not this place. read more

Terrible selection; they didn't carry a local mead made within 20 minutes of here. Owners/operators are rude as hell and not knowledgable about their own selection. Dirty place & smells weird. There are tons of empty spaces like they don't restock or may be going out of business...? Also our party of three walked in to select $200 with of spirits and because one of us (not purchasing any alcohol) didn't have ID they refused to sell to any of us; this place was sorry before that and maybe they've been in trouble selling to someone under age recently, but still- that was just the icing on their crap cake. read more

My young child and I popped in here after a quick trip to the Safeway next door; I'd never been there before so asked the older Vietnamese lady where to find X. she immediately started yelling, flailing her arms, and screaming English curse words at me, saying that I should know where to find everything and to leave her "the f*** alone!" As I immediately pushed my child out of the store she continued to yell, "get the f*** out of my store!" I was gobsmacked, as was my child; actually, he was scared. Turns out this crazy lady is the *owner*. We've never been back and are honestly shocked why it is still open for business. Shameful and a horrible representation of the warm, family-friendly community here in Superior. Instead, drive up the road to Superior Liquor Store (McCaslin + the 36). Larger store with superior selection and friendly, helpful staff. read more

Hey all you people in Rock Creek ... BOYCOTT this place! The lady (owner?) is the most rude person I have ever come across. Why does she think she should own a store (or work in one) when she obviously hates people, hates customers who want to spend money, hates to talk to people, can't give advice on the products she carries, and doesn't care. The man (husband?) isn't much better. You're lucky if you get a grunt. Take the time to drive a mile and go to Superior where the people are friendly, nice, educated, helpful, courteous and want to do business with you - and the prices are better. These people need to shut their doors and get out of retail. Oh, and did I mention the place is dirty. Yuck. read more

Too bad you can't rate lower than 1 star. I went here looking to get some beer & mike's. I was surprised ghat they didn't have any Mike's and when I expressed that I was told to "go somewhere else and stop complaining." I will never be back and would recommend that others stay away as well. read more

I love this place and the family that owns the place is so sweet. They have a great selection of wines. They even special ordered the bottle I like. I will definitely keep coming back. read more

I live in the neighborhood and have been to this store several times. However sad to say that as of today, they have lost my business. I decided to get a bottle of Bacardi, then drove home and realized I already had one. I returned within 15 minutes. It was the same grouchy woman who had sold me the Bacardi. She was upset and started yelling 'no returns'. I asked where it says so. Turns out it is a 'no returns, only exchanges with receipt policy' in small print posted on one of the walls. I fished through my purse and realized she had forgotten to give me a receipt. There was more yelling and I stormed out never to return again. Will be sure to drive the extra two miles to go to a friendlier store that is polite to their customers. It might be a locally owned family run business, but they've got to realize that if they piss their customers off they will cease to stay in business. read more

If you have any self respect, don't walk into this sad, angry little store with the sad, angry little woman who throws customers' cards down and slams receipts in the counter. This woman is one of the most nasty people to work behind the counter at any establishment. I believe there is another review here of a similar experience. Note to businesses: You depend on your customers. If you treat them like sh** and throw their payment and receipts around without any respect for that person, who is helping to KEEP YOU IN BUSINESS, then you will soon be OUT OF BUSINESS. After repeatedly coming here, due to it being closest, I am now much happier to drive up one exit to shop at a legitimate establishment. DO NOT GIVE THESE NASTY PEOPLE YOUR MONEY FOR ANYTHING. **Edit: I also called back to speak with the woman who was so rude to me. She immediately started yelling on the phone and hung up when I was only just starting to say, "...I was just in there, and I think that the way I was treated was very rude..." This is also not the first time I've been treated so rudely by this woman. It is almost every time, unless the son is there and he seems pleasant enough. Today was just the final straw, as I came in to make my purchase, handed her my card, and then she SLAMMED it on the counter and SLAMMED my receipt down too. Very abruptly, forcefully, and extremely rudely. I just can't reiterate enough how important it is to respect your customers. These people should not own a business, or this woman should be made to never leave the house, for the benefit of all those she might encounter. read more

I've tried this place so many times. The wine selection is absolutely horrible and they are out of so many things, consistently. When I expressed my concerns, the young lady didn't care, told me she has no clue on inventory. Extremely unprofessional. Take the time and go to Superior Liquor. This place needs to go. read more

Consistent regular, and I don't know why. Family run business, so I like to support despite the higher prices. The older woman and man are kind and helpful. This applies to the young lady that sometimes works there. The son, who is probably in his early to mid-30s is incredibly rude. Never makes eye contact, not helpful when I ask for recommendations and his negative attitude is palpable. You can do better man! read more

I hate this store. Although I can WALK to this store, I enter only out of sheer desperation after a trip to Safeway next door (i.e., I'm too lazy to drive the short additional distance to the vastly better Superior Liquors). Here are several observations in no particular order. 1. The selection of everything sucks. They do not care about what they sell. They have a large dusty sign for Alaskan Amber beer in their front window, yet they do not carry Alaskan Amber beer. The wine selections are dull -- Mondavi, Bella Sera, and other similar wines are all well represented. 2. The smell. Is there a kill floor in the back? 3. The disorganization. The wines are just sort of thrown here, there and everywhere. They couldn't care less about organizing by varietal, region or price point. 4. The outrageous prices. Out of sheer laziness after a trip to Safeway, I went in to buy a six-pack of Dale's Pale Ale, which was shockingly priced at $10.49. I refused to buy it, and I drove to Superior Liquors, which had 12-packs on sale for $13.99. 5. The filth. There's dust and lint on the shelves. The floors are FILTHY and stained. They have faded, disintegrating cardboard liquor displays that were probably complimentary from distributors but don't have a single item on them. Please drive the additional distance and patronize Superior Liquors. This place deserves to die, and it's only our community's own laziness coming out of Safeway that keeps this rat hole in business. read more

Terrible place to go, walked in the first time and an Asian man had is leg on the counter and he was clipping his toe nails!!!! Got my case of Coors Lite and it was $19.99 which is high. I mention to him I usually go somewhere else and pay $14.99. He called me a liar and told me to go shop there. I will NEVER set foot into that place again read more

Staying at hotel nearby, needed to find a store relatively close, walked in felt bad vibe...he okay...she so crazy!

Tried to use Samsung Pay, and the owner yelled at me. I told him I didn't have any other way to pay, and I had used Samsung Pay at his store before, and he yelled at me to get out of his store and never come back. This place is awful with a horrible selection and a mean owner. read more

They moved across the parking lot into a nicer space and that is the only good thing I can say. Selection is terrible and the customer service is worse. I tried to purchase something and my chip in my credit card was acting up , instead of trying it 3 times and then swiping the owner said "you waste my time". Lucky there is a Safway right next door that their chip reader worked. Will never try again. read more

I love this place, their beer selection is great and they even carry my favorite Brasilian beer Xingu! The wine selection and pricing gives me lots of options and there always new wines to try. read more

DO NOT GO! Worst liquor store experience of my life. Disgraceful. I look young for my age and the elderly owners were extremely nasty to me when asking for my ID. They spoke rudely and militantly while demanding my ID - I was appalled. In fact, the male owner virtually barked at me. The female was no more pleasant. They also demeaned me and my background. The wine store itself feels old, dingy, dusty, and filthy. Signs are cheaply written on pieces of paper. The price are high and the selection are extremely poor. Stay away. Please do not give these awful people your business. read more

If there were negative stars, I would rate this place a minus 5. Stopping by after work, my 10 year old daughter and I were verbally and aggressively attacked. Owner accused me of buying alcohol for my daughter. Said she knew my "type". Ummmm, I am a professional and business owner. It was a bottle of Pinot Noir to go with dinner....just what every 10 year old wants! Don't walk, RUN from these crazy people. read more