I have had a great experience here and my son loves going. Samantha and Candice have been amazing…read moreand genuinely care.

If you're lucky enough to find this spot you hit the jackpot! My son came here for about a year. He…read morestarted in the summer of 2025 and we wrapped up right at the end of the school year (6-7 years). We were lucky enough to have worked with Miss Ashley. She was exceptional to work with!!! When my son started he was a shy quiet boy with a limited vocabulary. Not very expressive. With the help of Miss Ashley he became talkative, expressive, silly and so much more. I truly believe she helped him come out of his shell and feel comfortable expressing himself. My son felt really comfortable and truly enjoyed going to each session. They are a great team to work with. I dealt directly with Miss Ashley for any cancellations or rescheduling. When we started in the summer I didn't get the time slot that I wanted because I had to commute from school. But by the time school started there was a time slot that was better for me. So don't let the time slots discourage you from a great team. On that note when we started we worked with Samantha and she was equally as great. We will miss Ashley. We are eternally grateful for all the work Ashley and Samantha did for my son!!!

Our daughter had the best experience at Dynamic Therapies. As a first time mom, it gets…read moreoverwhelming and frightening to hear that my child needs occupational, physical, and speech therapy. I didn't understand why a baby needed so many services. After our experience, we wouldn't have it any other way. The team welcomed us like family and provided exceptional care. Every month, we saw drastic improvements. A huge shoutout to Dr. Robert, Veronica, Stephanie, Daniel, Amanda, and to the rest of the staff!

Dr Fernando is solid and very helpful. My complaint is regarding the front desk. Ive never met more…read morelazy people. I was trying to schedule a physical therapy appt for my kiddo and they just would not call back when i needed them to. First week of Jan i call and try to schedule an appt... "oh, we need to check your insurance... we'll call you back". Silence for 1 week, i call back the next week "oh, we aren't done verifying yet we'll call you back". I call back the next week "you're actually not covered". I personally call my insurance and within 5 min, they verify that services are covered. This goes on back and forth with my husband and I and this office until the beginning of Feb in which i get an appt in wi the doctor. This office staff will NOT call you back and you pretty much will have to chase them down yourself. My kid is lucky that i am a healthcare provider and understand how insurances otherwise it would've taken even longer. I wouldn't even have gone here if it were not for a referral from my wonderful pediatrician. Dr Fernando on the other hand, is great to work with. Very professional and super smart. He gives us a lot of tips and ways we can help our kiddo.

My daughter Sydney just completed her speech therapy at Family First, and we had an AMAZING…read moreexperience. Brittney, Cheryl, Marcy and the rest of the team were so helpful from the start. Marcy (who works in the front desk) is very knowledgeable about the regional center and has contacts to help expedite the process. We've worked with Brittney for about a year and a half, and she has been instrumental in helping my daughter gain the confidence and skills to work on her expression. The therapy is play based and she makes it fun! We consider her more than our therapist, but a friend. Cheryl is amazing as well. She is sweet and is great at getting shy kids to open up. If you're looking for a speech therapy center in the Pasadena/La Canada area look no further!!

The absolute best! This was our third attempt at speech therapy through the regional center and I…read moream so happy we kept asking for a different place because we scored once we found this place. Brittney Goodwin was our speech therapist. There are seriously no words to describe her dedication. She would text us and call us in between appointments to check in, asked about the overall health of our family, and wrote extensive emails and reports to assist in our transition to the school district once our daughter aged out of the regional center. Also, the office manager Marcy fought to keep our services when they were prematurely terminated because we moved. She did that completely on her own without us even having to ask. The best way I can describe this office: true patient advocates. This is an overdue review, but thank you for everything!

Our experience with this therapy provider was incredibly disappointing…read more From the beginning, scheduling was a struggle. It took an unreasonable amount of time to get an appointment, and our stated availability was repeatedly disregarded. When we finally secured a session, we were told the assigned therapist would be out for a week. Shortly after, we learned she had actually left the company entirely. We were then scheduled with Melissa the clinical manager. During that conversation, the provider recommended that the sessions take place at their facility. We clearly declined and explained that we wanted the initial session to occur in our home. After communicating that preference, the appointment was rescheduled. As parents, coordinating therapy appointments requires planning, adjusting work schedules, and arranging childcare. The repeated delays, staff turnover, poor communication, and last-minute scheduling changes showed a complete lack of respect for our time. What should have been a straightforward onboarding process turned into weeks of frustration. If reliability, organization, and communication are important to you, this was not our experience with this provider.

Speech Therapy Love…read morethis place , it's absolutely wonderful. From the receptionist to the therapists they are all so kind and patient and know their stuff. From the first time (evaluation) they were just so easy to work with, they were very clear about how long it would take for the referral process, to starting sessions. i have seen such a great improvement in my sons speech. I appreciate their patience with my son and with every child I have seen walk in . They communicate effectively and frequently to remind you of your appointment date and time. I would absolutely recommend this place they have changed my sons way of communicating and absolutely love all they staff.

We worked with Ms. Emma for about a year and a half for my son who was there for early…read moreintervention. From the get-go she would have suggestions and tips on things to work with him at home and they were all so insightfully helpful. She was so keen on sharing that although there were goals to meet, what mattered most was that he would progress. It alleviated so much of my anxiety as a parent. She was always so sweet and so encouraging with him. She is already missed and it hasn't been a week since we've said goodbye. And it would be rude of me not to mention Ms. Justine and Ms. Macarena for always communicating promptly and working with us for makeup sessions. Thank-you ladies!

My 9 year old son has ADHD. He went to Sensory Brain to help him with his 'big feelings' for about…read morea year with great results. Emma is great and helped him learn strategies to deal with his temper outbursts.

North Los Angeles Regional Center assigned Optima Family Services for my son who has a speech…read moredelay. Melissa Ahamad, (SLPA) started working with my son when he was at 15 months old my son cannot say anything other than Mama and Papa. Fastforward to today, he is now 2years old and has over 80 words though not perfectly pronounced but still a big big improvement from how he was before. We started with sign languages then to minimal words. He hits himself when he cannot express his emotions, so when he started to use and understand the word NO, hitting was gone. It's such a relief. Kids express themselves better through language. At the end of each session, Melissa would give me recommendations for me to continue what she's doing with my son. Goals are set at each period and we try to meet them, e.g. follow steps, identify 5 objects, action words etc. At 2 years old, NLARC added another therapy for my son which is Child Development Services/ Infant Stimulation Therapy. Ernesto is my son's therapist for this service. He is also great! I have lots of questions regarding my son's behavior and development and he answers them patiently and explain everything to me, he even brought a book as reference for our topic. Their Supervisor Dara is also awesome! She evaluates my son's progress and works/plays with him well even though she's technically a stranger for him cos he has only seen him twice but she got my son to play with him unlike the other evaluator who would just stop trying just because he's shy. The office is so easy to contact, whenever I ask for paperwork they would easily send it to me! I love Optima Family Services, Keep it up! You help lots of kids and families.

A total of 32 screens shots of cancellations from our therapist .... We started in last August…read more2024. When I called Denise she would always try to laugh it off and try to manipulate the situation saying they couldn't find anyone that work with our schedule -Said schedule in question- Monday - Friday 9am - 5pm Denise did say she was going to call me the next day ... 3 days have past My daughter is supposed to be receiving 30.5 hours a WEEK we barely make it to 6hours a week Even after leaving the company I waited weeks for her final progress report , so I called (weeks after) and they said they are still working on it !!!!!!!!!!!!!! TLR- go to this company if you really don't care to actually get your child consistent help & also the receptionist always answers the calls as if I'm calling her personal phone. Just for privacy reasons I didn't add the screenshot but I will if needed

To start off, I am clearly biased and would give 20 stars if I could. My son has been with Teresa…read moreat SGV Speech for approximately 4 years. When he first attended he was 3yo and nonverbal, showing capacity for speech but not yet using any words. Prior to Teresa we had two other SLPs and the fit and match was never quite right (either with my son nor us as parents). Teresa has been phenomenal from the start - patient, calm, warm, engaging, and incredibly apt in her assessment and interventions with my son. He graduated from speech two months ago and the relationship he built with Teresa is so clear from his fondness of her. He has made tremendous progress, which is evident from going from nonverbal and using sounds to communicate to sentences, correct pronunciation, context, and ongoing conversation. Teresa is knowledgeable, sharp, and creative in the methods she utilizes to engage with my son. Additionally, Rosa (office staff extraordinaire) is so easy to work with and communicative. We have never had issues with scheduling, cancellations, and each visit she is so friendly that my son was disappointed if she wasn't there during a visit. All the staff are generally extremely friendly as we've had some one-off sessions with other providers over the years due to availability. For a very very brief period of time my son also had OT services but the OT therapist left the clinic and they have since stopped taking my insurance for OT. While we are extremely grateful and thankful that my son no longer meets criteria for speech services, we are sad and definitely miss the visits and relationship with Teresa and everyone at SGV speech. Highly highly highly recommend.

My son just graduated out of speech and we are over the moon…read more As I'm writing this, I'm reflecting on the mind blowing progress my son has made in just 3 years with the incredible help of Mrs. Teresa. When we first started here, my son was speech delayed and no one understood the few words he did say. Mrs. Teresa was able to target his problem areas and gave my son the tools he needed to communicate clearly and effectively. Mrs. Teresa is kind, gentle, patient, stern when needed, and truly invested in my son's growth and progress. They worked hard together during sessions, and she always rewarded my son with play time at the end which he appreciated. She always pushed and challenged him -- every session the improvement was undeniable. My son is a better speaker, a more confident communicator, and is able to focus and apply himself so much more now. I have a daughter at a different clinic who has now seen several different therapists, and I truly don't think with them all combined they could do what Mrs. Teresa does. She is an expert in the field and my son and I were truly blessed to work with her! Shout out to Miss Rosa who runs a tight ship! She truly keeps everything running smoothly, handles everything from scheduling to billing to whatever else falls on her lap, and she always does it with a welcoming and warm smile. She's the first and last face we see -- the face of the company. It's bitter sweet to say goodbye. Thank you sooooo much to Mrs. Teresa & Miss Rosa for being a part of our lives for the past 3 years.

10/10 would recommend this facility to anyone looking for OT for their little ones!…read more This was the second therapy location assigned to us for my 2-year-old, and it has been such a blessing. My daughter worked with two OT therapists before meeting Kiana, but neither were as thorough or as helpful as her. I cannot thank Kiana enough for her incredible patience and for taking the time to explain almost everything she works on with my daughter. A big thank you also goes to Hannah for being just as amazing when she stepped in to cover. My daughter also worked with another covering therapist Carrie, and she was just as helpful and kind. Overall, every therapist we've encountered here seems to give 100% to each child. I fully trust that my daughter will always have a positive and productive experience every time she comes.

I have been to the play to learn center for occupational therapy since 2008 and 2009 for fun and I…read morelike the play to learn center