This place advertises that it helps people with various issues, one of the specialties is family…read morecounseling. They claim to have "warm and supportive counselors". BULLSHIT! Our pediatrician and a therapist at Children's Hospital recommended we find counseling for my 5 year old grandchild. I knew somebody who went to Counseling West and he raved about their services and how much it helped him, he gave me the contact info, so I gave it to my daughter. What kind of an asshole tells a mother who is desperately trying to get her son help for a very real issue that "We don't deal with people and their custody drama?" I will tell you... a cold hearted human who did not listen. She did not hear that we have a 5 year old having panic attacks because he is so frightened. Does it matter that's it's coming from his father? I think not, what matters is he needs help to sort through this. This has nothing to do with a custody battle. It is no wonder we, as a society, are in the state we are in. People who need help, who seek help are not getting it. There are not enough mental health doctors to go around and in our case nobody has time for us. And then you have mental health "professionals" like this shithole, who over the telephone make a judgment about someone they have never met, about a child who desperately needs someone to confide in, and they turn their heads the other way in disgust. Shame on you for not listening. Shame on you for not recognizing that a 5 year old having panic attacks is a serious issue. And shame on you for being such a cold hearted asshole.

I am very disappointed in the service I received from this very unprofessional establishment. I had…read morecontacted them 7 months ago. Long story short 3 prescreenings later over that time period. I finally get an appointment via video chat it went splendid. I was so thrilled to finally get a therapist to only be denied 24 hours later because I have a conviction. I wasn't there due to being court mandated. I just wanted a therapist to talk to. None the less this place is not here to help the people who need help. If you do need help find it else where.

First, Ainslie is a remarkable and compassionate person. She is none judgmental no matter what…read moreyour issue or secrets are, you don't need to carry and go the journey alone. No Polly Anna here, but deep understanding, patience, insight and guidance on your journey. Yes, I am dysfunctional, or human, and know gold when I find it. Ainslie is gold.

Ainslie has been a major help with navigating my mindset while going through stressful life…read morechanges. She has taught and reminded me that taking care of myself and putting my happines first is most important in life, among many other insightful discussions we have had. Working with her has honestly been life-changing, and I am so grateful for her knowledge, viewpoint, and processes. Ainslie's warmth and care make her sessions comforting and impactful. She is a natural at her work and is a sincere resource. Highly recommend!

Poorly run facility that has very young staff with inadequate experience. Corporate run facility…read morein a sterile environment that is geared solely toward treating teenagers and not adequately setup to support adults facing real life issues who are admitted as part of the entire insurance industry scam that takes place these days. Be sure to adequately read all of the fine print during your intake process, as their admitting staff is very sneaky in the ways they pressure you to sign with them. It was like I was being prosecuted by two defense attorneys when I was undergoing my initial intake procedures with CBH - formerly insight. Read the other reviews on insight and you will get a true feeling of how the facility is still poorly run today. Care quality can be vastly improved, as one of the therapist is not even licensed and still trying to acquire their mandated hours while working on the job and providing treatment. The level of therapy is self evident and not up to par with previous therapist I've worked with outside of CBH. The actual facility itself is cold, grey and white in color inside and is essentially a former concrete warehouse turned into an office/therapy setting. Epic failure if you ask me. Their are three windows to the outside world from the inside, there are clear enamel covered concrete floors, and do be fresh white paint slapped on the walls to give the fake appearance that the facility was recently remodeled. C'mon now, anyone can apply a bandaid over a wound to hide the truth the lies beneath. The doors and sound proofing between therapy rooms are so poor that they have to use "white noise machines" to mask your therapy sessions from other clients to abide by HIPPA rules! Just buy areal solid wooden door and use weather stripping and endure your office doors seal adequately and add some carpet to each room and they will be more sound proof. It doesn't take rocket science to see that the facility management is poorly run at CBH. Kaiser Permanente and UCLA have better run and managed IOP programs if you do your research. It is unfortunate as the staff really try their best; however they really are just reading off scripts quite often in group therapy sessions and it's apparent when you are enrolled in the program that there is plenty of room for major improvement in their IOP program overall. Corporate run facility that is in the money making business, not healthcare industry! There is no empirical evidence nor data that can back up their claims that they are truly interested in treating each of their clients uniquely difficult mental health diagnoses. Some of their external staff has even mentioned that the Van Nuys facility is lacking far behind in comparison to the Pasadena, Los Angeles, and Manhattan Beach or Redondo Beach locations. There is definitely vast amounts of room for improvement in this facility. For the amount of money they charge your insurance, you'll never be able to receive that same expected level of mental health care at CBH.

Seriously amazing!! We participated in this program for a year with our teenage son and this team…read morebrought our family from a state of complete emotional chaos, to a place of love and harmony in our house. We all put in the work, and although it is tough sometimes, it is WORTH it! We saw our son's confidence grow, he was able to make friends for the first time, he was challenged in a loving professional environment and we all grew so much. Our communication is much improved and this team worked hard to make that possible. Before we started this program, our house was full of yelling, screaming, lying, slamming doors, suicide threats, running away, refusing to attend school, etc... Now, I'm here to tell you that no one is walking on egg shells anymore, this kid has straight A's in his Jr. year of High School. He is in the choir, does his homework without being asked, goes to school without complaint, and here are some real life quotes I literally NEVER thought we would hear: "Thank you so much, I really appreciate you" "Is it ok if I vacuum my room" (Almost fell over from this one) "Can I go to Six Flags with my FRIENDS?" His room being clean and grades looking good are just perks if you ask me. The real reward is seeing his confidence, hearing his laugh again, and how much love our home is filled with now.

As a busy professional, I needed care that could work around my professional life -- and Quest…read moreWellness Center delivered. From the start, the team made me feel respected and supported. My therapist Verta was insightful, patient, and helped me work through things I'd been carrying for years. The Team was consistently kind and made every visit feel a little easier. The clinicians were skilled, the staff was professional, and the scheduling flexibility meant I never had to choose between my career and my recovery. QWC genuinely changed things for me, and I'd recommend them to anyone trying to take care of themselves without putting their work life on hold. Highly recommend.

The staff at Quest truly care about their clients. It is a clean healthy atmosphere even for the…read morebougiest ones as myself. The councilors are super helpful and knowledgeable. I highly recommend their services. They become like family and you can always count on them.

Dr. Julia Kaluga is thoughtful, attentive, and genuinely cares about her patients. She takes the…read moretime to listen without rushing, asks meaningful questions, and creates a space where you feel comfortable being open. Would highly recommend

I can't say enough good things about my experience with Great Minds and Dr. Julia Kaluga! As an…read moreactress in this crazy industry, I've faced my fair share of ups and downs, and finding the right therapist has been a journey. Thankfully, I got some amazing recommendations from fellow showbiz folks, and I'm so grateful for that! I loved that Dr. Kaluga is incredibly professional and truly knows her stuff. She creates a safe space where I can be open and honest about my struggles. Great Minds provides sessions via telehealth, and I really appreciated that because it saved me a lot of time not having to drive anywhere. I could also squeeze in a session during my lunch hours. Her advice and support have really helped me deal with the pressures of the industry and find balance in my life. If you're in need of a therapist who gets the unique challenges we face in show business, I highly recommend Great Minds and Dr. Julia Kaluga. Huge thanks to everyone who pointed me in her direction--she's been a real game changer for me! Much love, Debbie Bledsoe

To say they have compassion fatigue suggests they ever had compassion at all. I recommend going…read moreanywhere else.

I am traumatized and have major issues with mental health providers after seeing them. I was in IOP…read morefor multiple months. It was horrendous and I wish I never enrolled. I was and still am convinced that therapy is the greatest scam in history. It does not help you get or maintain anything in life. You talk for 50 min, and then what? Do you get a job? Someone to love you? Money? NO. It does not solve problems or assist with real issues inside or out. They do not tell you what to do/not do, which most people who are unstable desperately need. So what is the point? It's simply not tangible or practical. I lost everything (job, housing, spouse, etc) under their care/guidance. They do not help you achieve a "life worth living." Quite the opposite. You are supposed to have 24/7 support, but they have very strict conditions such that practically speaking, you are not allowed to contact them outside of your session. So you feel hopeless with no one to turn to, esp at night when most of us start to become depressed and cannot sleep. No one cares. They also do not support or follow up after you leave. Poorly designed and executed program. They failed me. I also left a review on Google (has more/different info).

Wow she is amazing I called to ask about couples therapy and she told me that she isn't taking new…read morepatients right now, but according to my insurance, I should be able to have free therapy and to just call the back of my card! That was super helpful and she didn't have to take the time to help me, but she did. 5 stars

Rain is the best counselor I have had, I highly recommend her. She helped me as a divorce counselor.read more

I have been seeing Jeannette York now for 6 years, and I can't believe how much she has helped me…read morethroughout the years. I started seeing her when I was 26 years old, and trying to save my relationship. When couples therapy didn't work for my ex boyfriend and I, I decided to stay with her, and just do individual therapy. She helped me tremendously! I got to the point I looked forward to my weekly session with her! I highly recommend her for couples therapy or individual therapy...she is very upfront, honest, and knowledgeable but also she is very kind and understanding. There was never a time that I left her office without a solution to my problems that I was dealing with at the time. She always makes sure she deals with the most important things, and helps find a solution to the problem. I promise if you that Jeannette York is the best in the area, and I believe you will love her as much as I do to this day. I highly recommend her!

Jeannette York's counseling has had a positive foundational impact to my overall health. She does…read morean excellent job collaborating and setting benchmarks for her clients. I strongly recommend her for anyone looking to navigate the ups and downs of life.