I was so glad to have gone back to Dr. Bradley Williams after moving down to Phx where I had a…read morenumber of joint replacements with doctors down there. When I came back up to prescott I got a knee replacement from another Doctor here and had a bad experience. So another medical professional suggested I should go see Dr. Williams again and he help me so much and doesn't just want to rush me into another Knee Replacement. After studying my Xrays carefully he stated that he wanted to try a more conservative approach with some shots to calm down the pain and clean all the junk out of my knee. Then he suggest looking into a lesser surgery on my knee. His whole staff is great and I love his more conservative approach to helping me!

Dr. Judah Pifer is not a surgeon who simply wants to make a payment on his mortgage. If he does not…read morefeel the patient requires direct surgery, he will not operate. This is my experience. When I first broke my kneecap, I went to Dr. Chun at Granite Ortho. He was rude and arrogant from the first visit. He did repair my broken patella. Sadly, two weeks later, my patella repair rebroke. The surgeon did not want to repair my kneecap a second time. He actually refused and said it would heal itself. Well, that, sadly, was not the case. Dr. Chun is no longer with Granite Ortho. Dr. Pifer required an MRI of my knee. Now, he believes that it is best to leave it as is for the next three years until the arthritis begins to cause noticeable discomfort. At that time, he will do a complete knee replacement. Today, Dr. Pifer gave me a steroid shot to ease the pain. My knee now feels fine. It still looks a mess, but it is working, and I can climb stairs with only mild discomfort rather than extreme pain. He indicated that the average time could be from 2 to 5 years without pain. Lastly, Dr. Pifer has prescribed a course of rehabilitation, something my 1st dr. did not even suggest.

Dr Simonson and his team are very knowledgeable and talented. I had my Achilles tendon repaired and…read moreit's almost back to normal.

Complete lack of respect for patient's time, Twice, showed…read moreup on time for appointment. We had to close up our own business to get to appointments. We are a family owned investment and asset management firm. We have our own obligations and our time is valuable Just like anyone else. Both instances at least 10 persons in waiting area and on one instance there were also 5 to 7 waiting outside in overflow. Asked front desk staff, "are appointments running on time?" answer, "there is one physician here today." rather than admitting that appointments are not on time and providing a potential solution such as rescheduling or giving an approximate adjusted timeline to be seen so we can make an informed choice. Since there was no accurate or credible information provided and we had already closed our business that day, we reluctantly continued to wait it out. First contact with Richardson was at 1hour and 7minutes after scheduled appointment time. On intro there was no apology or acknowledgement that he was late. He quickly proceeded through the consult. We believe he was aware of our displeasure with the wait time since he shifted his tone with us.He appeared frustrated and angry in our opinion. When a suggestion was presented to call us next time in advance knowing that appointments are running over an hour late he appeared even more angry again not acknowledging or addressing the late appointment. We are disgusted with the complete lack of respect and arrogance. How simple would it have been to have just simply said, "I understand you have waited over an hour past your appointment time and we apologize for the delay". Although the surgery services are most likely good here anyone should highly consider other services available that may have more respect for their patients' time and know how to run a more efficient flow of business. We chose to not return to this practice for their services and have already gone through the necessary surgery with rehab through another credible and professional practice. Friendly staff, respectful, on-time, and an efficient flow of doing business.

I had a full shoulder replaced by Dr Chun April 22,2026 and 2 months later I'm riding my motorcycle…read moreand doing really well:If you want someone to hold your hand this is not the guy but if you want the best orthopedic surgeon around this is by far the best Dr to do the job. I'm so happy with my results and his team is also incredible right down to the pt folks. Thank you Dr Chun so much Bill Belanger

When I met him for the first time he was a cocky asshole but not much to choose from in Prescott AZ…read moreso I used him for my shoulder surgery. He was rude to my wife in the hospital when she asked how long the surgery would possibly take gave her a smart ass answer. He has a god complex and a real self centered jerk. At the end of my time with him I had no problem telling him that he was a first class asshole. If you have other choices I would take them this guy thinks way to much of himself.

I will start with front desk. They are the most professional group of people I have ever met…read more Now the doctors. Ii hhave had 3 different (shoulder, hip and knee) each doctor has been professional, extremely knowlege, and patient. I would highly recommend Granite Ortho.

Dr. Bassett was my hip surgeon a few years ago and I am so grateful for the job he did. Amazing…read morework. No complaints there. I came back to Granite for a second opinion on a recent ankle break. I knew the ER had missed something because I've been walking on it with tolerable pain- now it's getting worse. I thought maybe it had healed wrong. In-house imaging showed that the sprain had dislodged a protruding bone. Dr. Simonson wrote for a stability brace, so I got it, wore it a couple times and now the pain is worse. It's the wrong brace for my injury. I explained to his MA twice, the pain is worse, asked for NON NARCOTIC pain medicine. I shouldn't have to feel guilty asking for a muscle relaxer and some extra strength Naproxen. I'm not a drug addict. And I hate being treated like one. Simonson should follow up with his All patients after their initial visit. To make sure people get better. Not worse.

I first visited Bennett Clinic in December 2022 after a fresh and more thorough look at my spinal…read morex-rays I had taken back in CA in 2017 revealed that I had two fused vertebrae in my thoracic. My first meeting with Dr. Nash came via a consultation I had booked, in which I was initially intend on trying the spinal decompression. However, in initially meeting with Dr. Nash and showing him my x-rays, he didn't recommend spinal decompression to me, because it's not covered by insurance and would cost me $2,000 per session)! What a refreshing surprise to find a Chiropractor who was not "all about the money", which lead me to returning for my new patient consultation in December. Work and the snowy condition (I have a motorcycle) have prevented me from returning, but I hope too soon!

A good chiropractor is worth his/her weight in gold. When I…read morethrew out my pelvis and couldn't walk without a lot of pain and with the aid of a cane, Dr. Nash knew exactly what the issue was and how to fix it. I felt instant relief after the first session but I went for 3 just to be on the safe side, and he told me I should be good to go. (My first chiropractor told me decades ago that a good chiropractor can fix anything with just a few sessions, and to avoid anyone who tells a patient to keep coming back because he/she's a quack). Dr. Nash and the Bennett Clinic is the real thing. I'm back to playing sports and am grateful that he's given me my normal lifestyle back.

He pretty much ruined me for life - had my knee give out on me and found out I tore a ligament, no…read moreproblem, he did the surgery and said I wouldn't have any problems for years. Six months down the line, my knee starts aching and cracking, sounding like snapping twigs. Went back to him with concerns that it was something bad and he said that the grinding was normal and didn't even give me the chance to tell him it hurt real bad. He even tried to switch me to just home therapy since he thought I was fine, but we ended up getting a second opinion and finding out that I have severe arthritis (at 19) and my kneecap is much more loose than it should be. Not only those problems but he has god awful bedside manners. Don't recommend, go to Dr. Williams instead in the same office!

First visited Dr Burchfield with a bad knee. He immediately had an MRI done and told me to wait 3…read moremonths to see if it will fix itself. The pain continued and after visiting him again he told me to wait another 3 months. He stated to go in and clean out the joint would be a waste of time and money. My next visit had him scheduling this procedure although nothing had change. All follow up visited resulted in him avoiding me and seeing his PA's. They scheduled me for rehab which resulted in the knee completely giving out. His procrastination has resulted in both my knees giving out, critical pain along with my hip failing. Almost bedridden. Found another Orthopedic surgeon. Avoid at all cost.

this doctor has botched my surgery!! told me i had infection and my artificial hip joint, i had to…read morego by ambulance to phoenix from cottonwood, ninety miles away, to find out he was lying to me!! i had no infection in my hip joint!!!!! now the hospital will not help me at all, northern arizona healthcare lies to their patients!!! be careful with who you select as your healthcare!!! very shameful!

Very rude. Did not want to do an MRI for my shoulder saying its not torn ( because you can still…read moremove it. He wanted to give me a cortisone shot only. "Thats the treatment and you dont want it. ), but I insisted on the MRI. So, The MRI revealed I had 2 small tears, one in the rotator cuff and one in the joint, which he continued to not want to talk about it during the office visit. He brushed me off. Very very macho and rude.

Been here 2 times first visit waited over an hour then another 15 minutes in exam room. Watched…read morethe whole waiting room just walk back within 10 minutes. Spent almost 10 minutes talking g to doc about the xray being mislabeled then he sent a xray request for the wrong hand. Wasted 4 hrs having to come back for another xray order for the correct hand. Now here for 2nd visit. Arrived 20 minutes early and waited 45 minutes after appt time before being taken back with different excuses about why. But front desk said almost always behind. He came into the room 15 minutes after.

Nightmare experience. Stay away. Very poor communication system and conflicting info…read more What kept running through mind through all of this is what would we be dealing with if my husband had the surgery with Dr Hijji and had post-operative needs. Based on our experiences with their system of communication he would be on his own. We had a consultation with Dr Hijji about 2 weeks ago that went well. We were very impressed with Dr Hijji's approach and direct manner. During the appointment, Dr Hijji instructed my husband to provide him with recent MRI images and told him when he received/reviewed them we could set up a teleconference visit (we live 5 hours from Flagstaff) and he would provide his recommendations. Trying to submit the MRI images and schedule the follow-up tele health visit became a nightmare. I was first instructed to mail the MRI images to their admin offices in Phoenix. Several days after trying to contact his staff through his portal and receiving no reply I was contacted by Dr Hijji's medical assistant and she instructed me to send the MRI images to the Northern Arizona office location in Flagstaff. After sending the images and waiting 7 days to ensure they arrived I then called and received the message from the Admin staff that the images (CD) had not been received, Furthermore, they indicated they no longer offered Tele-health visits. I placed a message to the patient portal to Dr Hijjis team and received a message thru the patient portal that if I wanted a follow-up visit I would need to schedule an appointment at their Prescott location? I had been instructed to send the CD images to Flagstaff office. What kept running through mind through all of this is what would we be dealing with if my husband had the surgery with Dr Hijji and had post-operative needs. Based on our experiences with their system of communication he would be on his own. I guess better to find this out now but it was a large waste of time and energy.

Knee Replacement went very well in a Special Robatic surgery in Phoenic. A painful couple of weeks…read moreat first but so glad I did it. Three months later I feel like a kid again. Great doctor!

My surgery prep was great and the organization of this practice is excellent. Dr. David had great…read morebedside manner and did an excellent job on my total knee replacement.