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    Centerlight Healthcare

    2.3 (12 reviews)
    Open 8:00 am - 8:00 pm

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    1 year ago

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    2 years ago

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    2 years ago

    horrible, horrible and very unprofessional all around. They keep saying they will take care of issue but never follow up.

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    4 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    Preferred Home Care of New York - Bronx - Receptionist

    Preferred Home Care of New York - Bronx

    2.3(4 reviews)
    4.0 miMarble Hill

    STAY AWAY FROM THIS COMPANY…read more My family has suffered at the hands of this home aide company. My father is elderly and disabled. My mom, who is not, cares for him and needed assistance with tasks of daily living. This aide was constantly on her phone, and refused to do any lifting because she had had a c-section (Why they would send her in the first place is beyond me). Though my dad needs help getting up, and lifting him is occasionally necessary, my mom said nothing. But once this home aide got comfortable and saw my mom was not going to challenge her she became more brazen and rude. After my parents had lunch together, the home aide screamed at my mom for leaving dishes in the sink, saying she was not going to clean up after her. While it's true she is not responsible for my mom's one dish, that is no way to speak to her or anyone you work for. When I called the company to complain, the people who worked there were just as rude as the home aide, especially Stephanie, who is supposedly a care coordinator. Apart from many more episodes like this, just getting anyone to answer the phone at Preferred is a feat. In the case of an emergency, like when the home aide was screaming at my mom and would not leave, I waited for 20 minutes on the line. Once you hit 20 minutes on hold they hang up on you! If you must use Preferred, DO NOT work with the home aide named Frangy. She is clearly unhinged.

    It's a whole in the wall , walk up so be prepared. Wait time is unbelievable and the nerve of them…read moreto have no manners. Seem as if it's a Spanish own business

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    Centerlight Healthcare - homehealthcare - Updated July 2026

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