Decent staff. Took a few HA before my family member was actually being taken care of instead of…read morebabysat while workers played on their phones. They also need a better clocking in and out system.

Horrible. I was accused of stealing EarPods while using the restroom. Meanwhile there was no where…read moreto hang my bag and my umbrella. . So I'm holding everything and using the restroom. Why would I be trying to pick something up of the floor. Especially if it's not mine. I feel like because I was the only person of color there. I was targeted herself. I have EarPods just as well and you can track them. That's what should have been done before I was called because someone who probably was the one that found and kept them, said she show me take them. All lies!!!!

Mel and her staff took great care of my mom for many years and always went above and beyond for…read moreus. They are all caring, reliable and very dependable and helped get me through a very stressful time. They treated my mother like they would treat a member of their own family. Our wonderful aide kept my mother safe and secure in her home and always made sure she was happy and comfortable. She made her delicious meals and kept her home neat and clean. They were there for us when we needed them. I would highly recommend Mel and her team!

I can't speak highly enough of the caring service that we have received from Mel and her team. My…read morestepdad had an emergency that landed him in the hospital and within two hours Mel had sent someone to spend the night and following day with my mom. The care was wonderful and my mom went from being anxious to calm and reassured. I live out of state and don't know what I would have done without Mel coming to the rescue!

I been with caring people over 3 years and all I could say is that is the best agency I ever…read moreapplied. The staffs there are so kind and friendly especially Cristina and Zelinet they both amazing. I would highly recommend caring people to anyone that wants to work.

My grandmother took a turn for the worse not long ago. She wasn't given much time and we wanted her…read moreto spend her final days at home. After some quick but careful research, the care that Caring People offered stood out above the rest. Though she only lasted one week since returning home before she passed, the girls were amazing. There were 3 different ladies that took care of my grandmother around the clock and they were amazing. They made her as comfortable as possible and were very loving towards her. My family and I are very thankful. If you have a loved one that is in need, I highly recommend Caring People.

NO ONE RETURNS PHONE CALLS. I CANT EVEN SPEAK TO ANYONE BUT THE OPERATOR. No service that were…read moreadvertised has been fullfilled. Extremely unresponsive! This place is literally a scam! Would not recommend!

low level vultures. Thats all i need to say. Care for sick and disabled elderly people is rife with…read moremoney grabbing succuvants, who screw up documentation, disrespect the patient and steal from your home if u take your eye off them.

This company is the worst possible company to use!!! There services suck. Employees have attitudes…read moreand are rude. They will fire anyone over a miss understanding and not pay. You will go two weeks without pay. They are suppose to pay every week and they play with people checks. They a whole new staff. I don't recommend this company to anyone!!! There are other companies I would suggest never use this company. Stay away if you can!!!!!

This company is okay but I recommend not going to the one Fordham because all the people that work…read morethere are extremely lazy and always makes mistakes with your pay check and they also never answer their phones, not even during an emergency. Honestly they should fire everyone and rehire new people because their service sucks. I've been working there for 3 months now and I'm literally going to quit tomorrow. This place does not deserve a star but since I have to rate I'll just put 1.

Caring and pleasant coordinator. Nice home attendance…read more Coordinators tries accompany your needs.

Left alone 4 weekends straight Harassed by Hha…read more Alone again today Most Aides don't speak English so they don't understand me I have to direct everything Discuss you with others Allows Aides to come 3 1/2 hours late Aide had my front door key and I had to change locks incurring a charge Have been Harassed told coordinator aide continued calling me despite having coordinator and supervisor telling her not to Amazing in The Bronx

rate 000% I work for elite for 6 years and no cases or no permitted cases at all they never answer…read morethere phone have you on sense this job is just a full of shit they wanna have me on a stand by for a while months without working going on two months no work at all but wanna use me for other aide replacement for other worker when they call out

they suck they don't have reliable workers they never pick…read moreup the phone and the workers don't know how to clean

STAY AWAY FROM THIS COMPANY…read more My family has suffered at the hands of this home aide company. My father is elderly and disabled. My mom, who is not, cares for him and needed assistance with tasks of daily living. This aide was constantly on her phone, and refused to do any lifting because she had had a c-section (Why they would send her in the first place is beyond me). Though my dad needs help getting up, and lifting him is occasionally necessary, my mom said nothing. But once this home aide got comfortable and saw my mom was not going to challenge her she became more brazen and rude. After my parents had lunch together, the home aide screamed at my mom for leaving dishes in the sink, saying she was not going to clean up after her. While it's true she is not responsible for my mom's one dish, that is no way to speak to her or anyone you work for. When I called the company to complain, the people who worked there were just as rude as the home aide, especially Stephanie, who is supposedly a care coordinator. Apart from many more episodes like this, just getting anyone to answer the phone at Preferred is a feat. In the case of an emergency, like when the home aide was screaming at my mom and would not leave, I waited for 20 minutes on the line. Once you hit 20 minutes on hold they hang up on you! If you must use Preferred, DO NOT work with the home aide named Frangy. She is clearly unhinged.

It's a whole in the wall , walk up so be prepared. Wait time is unbelievable and the nerve of them…read moreto have no manners. Seem as if it's a Spanish own business

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.

horrible service !!!1 everyone is rude none of the workers want to genuinely help the workers…read more Karina is rude very rude and so is pricilla !!! please do not trust the company with your loved ones ! they've been denying me a termination letter for over a month !!! idk how they've been open all these years but they're very prejudice. they dont care abut black people at all !!!! they need to be closed down asap or get new workers that actually work for their check. they have been denying me a termination letter for over a month and Katrina the manager tried to get over on me by providing me a letter with false info I didn't ask to be on the letter they never have an excuse for their unprofessionalism

Alastar is a wooderful and very professional agency. Gleny HR, Ingrid Coordinador and Thania the…read moreBusiness Manager the whole team is very kind organized, and truly cares about their aides. You feel supported every step of the way. Highly recommend!