Clean clinic and friendly staff. Very efficient. Nuses . Small clinic but over all not bad. I came…read moreearly but was not able to be seen early since Dr not in till 10 and other patients before me. But that's fair.

Can't believe the review from five years ago is still being read. I have been remiss in providing…read morean update. Since this five years ago old review, BS&W Clinic in Harker Heights, they have done a 180. What a change! Not sure if they take Humana Insurance or not, but they give quality care to their patients. So, feel confident in using any or all of the BS&W clinics in the area!!!

well where do i start nurse mako…read more is amazing she really cares all ways in a good mood dr robert r perry is amazing his sense of humor makes u feel good when you are feeling bad ..care quality was amazing office experience was very nice the lady will try to get you in to see the doctor i wish i can give this doctors office (10 stars )

Dr. Perry was a good doctor when I first starting seeing him, seemed to understand my situation and…read morehelped. However, one day he just stopped managing my chronic pain stating I needed a pain management doctor, well, did that twice both times with IPA in Killeen where they did nothing to manage my pain other than procedures until I did all of them and never once gave me anything to manage pain! So I went back to Dr. Perry and got him to help me again, he did so for a bit, stating I need to see a new pain management doctor, so I did, this doctor said he doesn't prescribe pain meds and does exactly what IPA does and that there was nothing he could do... So, I went back to Perry and he told me nothing he could do for pain according to the restrictions set by the CDC.... Come to find out I looked up the CDC guidelines for opioids being prescribed, the CDC can not make law, that was left up to each states legislative bodies and in Texas he was right about acute pain being limited to 10 days, however, in Texas law, chronic pain, palliative care, cancer pain, end of life care can be treated long term by opioids!!! In short Dr. Perry is a liar and might as well just be a PA or nurse assistant.... I would never recommend him to anyone!

Dr. Polkowski, Is a…read moregreat doctor, however if you want to be seen in this office be prepared to wait at least an hour. She recently brought on an additional doctor at which point things went down the hill FAST! The last time I was here I waited for 2 hours. I walked up to the desk, to a receptionist who could have cared less only to tell me that I could reschedule another 2 months out. Today I have been waiting "I'm still waiting" 30 min and I will make it a point to leave at the hour mark. If the patient flow has picked up in an office then they should be scheduling further apart to make up for the wait time. It's amazing to me that this office thinks it's totally fine to wait hours to be seen for 4 seconds! If this Doctor Didn't know my medical history so well I would switch. I'm totally over this...

If you have an appointment with her be prepared to wait ALL DAY. She's the worst at keeping on time…read moreappointments. At absolute least you're going to wait an hour beyond your scheduled appointment time. Find someone else!!

I recently switched my children to the Harker Heights Medical home from the Russell Collier Clinic…read moreon West Fort Hood and am so glad that I did. They have Doctor Aimee and he is absolutely amazing. He took out a large amount of time to speak with my daughter and I and I felt so relieved after. I never expect to be seen right away by a doctor and know that special cases arise. I appreciate the time Doctor Aimee took with us and look forward to future appointments. I feel that our wait time was appropriate and we were very well taken care of by all staff members.

Timeliness is unimportant to this staff. You can sit in a room for 30 mins before your Dr will even…read moresee you, but its treated like a felony if you're late. The Dr is fine when you FINALLY get to see them but they try to push every appointment to virtual now. Seriously disappointed in our beuacratic American Healthcare system.

Been going to Dr. Webster since I was a kid. He always remembers me and asks about my family. He's…read morevery nice and always remembers me personally. Enjoy going to him.

I've been seeing Dr. Webster for years and why I haven't left earlier I do not know. He always…read morerushes through an appointment, doesn't even remember what he prescribes and if you need a prescription refilled be prepared to wait a week! I need to find a decent doctor soon.

Absolutely one of the very best Physical Therapy Facilities in Central Texas! This is a hidden gem!…read moreI've met all of the therapist who all are A-M-A-Z-I-N-G!!! Dr. Phil is my PT- he is great! 10/10 with personality, professionalism, and education! Shows me what to do, why I am doing it (target muscle group) and keeps our sessions different and at my level. I just had a total knee replacement on June 1, 2026, and was started PT on the 19th. A little late but common w/ the latest studies. The facility is clean but smaller (which I like, personalizes my care) and I do not feel like I'm in a supermarket kind of clinic and they are just trying to see as many patients as possible. All of their equipment is clean, modern, in excellent condition and my therapist goes at my level (ok- while pushes me just a little bit past). 10/10!!! HIGHLY RECOMMEND!!

From the owner: We encourage you to come see us for an entirely different physical therapy experience. Unlike other…read morechain/ large therapy clinics, we treat each case independently. You are guaranteed one on one time with your therapist every treatment session to ensure you are given the care and attention that you deserve. We provide specialized therapy to promote independence and function for abundant living. Services include pain management, post-op rehab, sports performance, mobility, strengthening, and pediatric therapy.