Our ice maker wasn't working. After spending some time looking for a service provider, P&F…read moreresponded and got the unit working. Fees were about as expected given it's about a half hour drive each way. Very happy with their service and will use them again

We purchased an LG gas range in August of 2024. Oven malfunctioned last weekend - 10/11/25. Not…read moreholding temperature, not getting up to temperature. Did not purchase extended warranty. Called on Friday, 10/10 - P and F closed until Tuesday, 10/14. Tried to work with LG technical support - impossible to do what they expected - have you unplugged the unit? How am I supposed to do that as a 66 year old woman - I cannot pull the unit out to unplug it and plug it back in?!?!?! Extremely frustrating!!! Heard from Haylee at P and F on Tuesday. She said that the extended warranty would not have covered what she believed to be a worn igniter switch. We scheduled an appointment to replace that part On Friday, 10/17. Technician arrived early and completed repair in a timely manner. He was very knowledgeable and answered our questions regarding the igniter switch and its replacement schedule. Appreciate the punctuality and professionalism of the P and F staff - still cannot comprehend that using an oven for its intended purpose - baking/roasting - wears out the very parts that should support those uses!!! My last gas range/oven lasted for 22 years - not 14 months!!! They didn't build it - I get that, but what a warped world we live in when appliances planned obsolesence kicks in at 14 months!!! Thank you P and F for doing your best by your customers - too bad the manufacturers make your job difficult. Kim in Salem

great job! had our SKS gas stove delivered today, kept us informed as to when our stove would be…read moreinstalled. The fellows were professional knew exactly what they were doing made sure the stove was level and aligned with the counter, made sure everything worked and answered our questions. It pays to do business with a full service company. Start to finish top notch!

Happy with our refrigerator and other purchases. Knowledgeable sales personnel and professional…read moreattitudes.

Many years ago I purchased a washer/dryer from Brook Valley....a few days ago I needed to replace…read moremy dryer but decided to get a new matching washer to go with it.. Scott at Brook Valley was excellent!! He answered all my questions, pointed out a great sale going on. I took advantage of the sale and knew my order for delivery would be in a few days...would not go anywhere else. The company is located in Manchester, VT and most people might be hesitant to shop is such a beautiful town (prices might be high.) absolutely untrue!!!! This company is great and prices are reasonable/customer service is A plus!!!! Delivery and set up was a breeze and no hanging around the house, waiting for truck to arrive. Please do yourself a favor and shop with Brook Valley appliance - you won't be disappointed!

Quick turnaround when our refrigerator broke. Came when they said and fixed the issue pronto. Very…read moremuch appreciated!

I love going into Opa! Every time I go in she has something new for me to see. The owner is…read morepersonable, excited about her business and always happy to meet new people.

From the owner: Visit our pop up shop in the Deerfield Valley of Southern Vermont at The Village Roost featuring…read moremany items that would make amazing, fun and different gifts.

Had to go there this morning. I had the pleasure of being humiliated by the clerk because I didn't…read moreknow the name of the screw I needed . So I hope I made his day as he was able to make fun of someone. Wont ever go there againz.

If you're a homeowner don't think this is traditional friendly neighbor store. It's the only one in…read morethe area and they don't see to appreciate us. Women at the front desk area almost seem hostile to have to wait on you or answer questions. The range of products offered homeowners are limited. If they had competition I'd go there in a heart beat.

This is a self serve laundromat, but it also has a wash dry and fold service available if you…read moreprefer that. Betty would be happy to do your laundry if you would rather not. If you choose to do your own, there are a variety of sizes of machines available, and they use a prepaid card system rather than coins. Bring some bills, insert them in the machine and you get a card which you then swipe in the washer and try to start the machines. Betty keeps the place clean, and she's vigilant to make sure the machines are in good working condition. The Bucket of Suds is open every day from 5am thru 11pm, and the doors lock automatically at that point.

Our dryer quit on us and we own an Inn so we were desperate for them to help and they did an…read moreawesome job, thank you!!

Vermont Geeks are superheroes in our house, where I routinely cannot figure out even very basic…read moreissues with internet, computers etc. They are lovely to work with and will always walk us through the issues, including to try to see if we can fix it without them. Very reliable and great to work with!

Excellent Will use again and again and highly recommend to…read morefamily and friends Very knowledgeable and conscious of seeking cost effective solutions

The workman was out promptly. He fixed my problem even the wasn't sure he could. No mess. Very…read morefriendly and polite.

I started the process of requesting shades for my windows four months ago - I thought that I would…read morebe ahead of the game and ready for the summer heat. I am a repeat customer, having bought a wood stove and having had shades installed at my house. Unfortunately, while everyone I spoke with was very friendly, I received no action. When I called, everyone with whom I spoke assured me that they had all of my information and that I would receive some type of communication - nothing. Finally, two months after my initial request, a very nice person reached out. We arranged a time for her to come and measure my windows. She wrote up a detailed agreement, and I promptly paid half. That was in early June. She did explain that they had to order the custom shades. Since then - nothing. When I emailed her and her supervisor asking for a simp0le update last week, I thought that I might hear something - silence. Perhaps Friends of the Sun is overwhelmed with business and so profitable that they do not need to worry about communicating with customers but, to me, this is poor business. Everyone deserves to be treated courteousy. An email response takes about 30 seconds, unless you are long-winded like me :)

We had an excellent experience with Cota & Cota. They are a customer friendly company with solid…read moreprofessionalism. They installed our furnace easily, quickly and proficiently. We cannot say enough good things about the way they do business, make their policies clear and go about giving their customers a great result.

We have been using this fuel and plumbing business for over 13 years. We will continue to stay a…read moreloyal customer. This past fall we had a lightning strike which blew out a well pump. There are three rental properties that fed off that same well. I was scared that our tenants would be hugely inconvenienced with lack of water for days. This was NOT the case at all. Rod Miller and his plumbing team were there within 2 hours to access the damage. And replaced the pump and restored water by end of day. You can only imagine our relief. He even went above and beyond by providing accurate documentation to help with the insurance claim. Thank you Cota & Cota!

Plumber showed up right on time, was professional, courteous and did great work under slightly…read morechallenging circumstances. Recommended.

Fast response time. Courteous both on the phone and in person. Job completed in a timely manner…read more Very happy with this company and their work ethic.