I am a loyal customer for many years would never come back to this location !I came here around…read more8/25 This is a terrible place to come to Manger Miguel that work here gave me a rental car didn't filled up the gas tank and also gave me a car with window with a problem where it wouldn't roll back up I try to bring the car back he accused me of broken it where I did not break anything it just wouldn't roll back up it's something to do with the motor of the window he charge my card for that matter which is do wrong it's a 25 Hyundai Kona. Pls beware ya'll don't come here check all The windows , tires and gas here because they will not fill it up Just go to another location everybody

The attendant made it clear that our request for a Spanish speaker was unimportant. "You're only…read morereturning a car," was a phrase.

Not the friendliest service, BUT when I rented a car there…read morethis year, they had the lowest rates from all local car rental centers, including Budget, Enterprise and Hertz. Thus, it worked out Ok. The only unfortunate part is they only had 2-3 rental cars.

The experience of renting a car was made very pleasant by John, the owner…read more I have rented from other companies and have had to deal with ridiculous claims. The cars are great and got a great deal. They were honest by pointing out the cosmetic issues before I rented. This will be my rental car place from now o n.

Excellent experience. I rented a Hyundai Kona and the whole process was quick and easy. The staff…read morewas friendly, professional, and very helpful. The car was clean and in great condition. Highly recommend this Enterprise location.

Very disappointing experience with Enterprise, especially at the location at 1944 S Figueroa St,…read moreLos Angeles, CA 90007. Yesterday my rental car broke down, and Enterprise told me they would provide a replacement vehicle. I specifically asked if I could pick up the replacement at any Enterprise location, and I was told yes. I went to the 1944 S Figueroa St location today because it was closer to me. They made me wait for 2 hours, only to tell me that I had to pick up the replacement at the airport location instead. This was completely different from what I was told on the phone. I spent the entire day taking Uber/taxis because my car was broken down. I even had to take a taxi home, and Enterprise did not cover my transportation expenses. The communication at this location is extremely poor. The phone staff says one thing, and when you actually arrive, the employees say something completely different. Customers are left wasting hours and money because of their mistakes. Very unprofessional customer service. I do not recommend this Enterprise location.

This is a family owned business and they were very courteous and reliable. The vehicles rented were…read moregood and the price was very reasonable. I definitely recommend this company.

I really like this company, specifically the staff at the Los Angeles location at the start. They…read moreguy helped us out in a struggle to get a car from another company, and it was last minute, but he figured it out and really helped us make our trip possible. But the day after return I received an email stating I damaged the bumper and that they would keep my $400 deposit. But I have proof that the bumper was not right when I picked it up. In the before pictures they obviously pushed it in where the clips were broken under the headlight. as seen in the photo where it is separated. I did not push it back in before dropping off because the clips were already damaged and now, I am being charged for their broken bumper.

I rented a car from this place for travel. Everything was pretty quick and without any problems…read more When I returned the car, there were no problems getting my deposit back. Maybe this place is more expensive than some others, but I can recommend this place for car rental. I would rather pay a little more and get good service than save money and have problems with getting my deposit back, etc.

I never leave negative reviews, but everyone should know the truth about this company!…read moreOur rental experience was horrible and unsafe. The company showed Neglect, lack of professionalism, and zero concern for Customer Safety. We were given a car in broken condition -- the suspension was bad, causing strong shaking at 70 mph. answer on this situation was: "What, should we drive every car up to 70 mph on highway after each customer to check if it shakes?" Very professional, right? The next day, the tire burst, and a mechanic confirmed the car was unsafe to drive. The tire and wheel numbers didn't match, proving negligence. When we asked for inspection papers, they refused . we paid for tire.They refused to refund $400 for the tire and kept the $100 deposit. The wheel was crooked and even after changing it the car continued to shake. The contract contains a clause that raises suspicion: don't show the contract to anyone and don't tell anyone it's a rental car. Why such secrecy? Maybe because the car hasn't passed the inspection, and you rent out bad cars? Avoid this company -- choose verified rentals with real inspection papers and safe cars! Complaints have been submitted to all relevant authorities -- such safety violations must not go unpunished! To continue: #We immediately reported this issue as soon as we discovered it, but your employee responded only the next day, as I already mentioned. Your employee told us to check the tire pressure but didn't say a single word about replacing the wheel! Even after the tire burst and we replaced it, the car was still shaking! It's clear you didn't inspect the vehicle after us if you don't even know that it still shakes -- which proves the problem was never with the tire but something much more serious! This once again shows your incompetence and the fact that you don't properly inspect your cars before renting them out! The video clearly proves the car was issued in a defective condition! Our trip was already significantly affected -- we didn't drive as far as planned because we avoided using the car too much for our own safety! For your information, there was no knocking sound in the car, only intense shaking at a speed of 70 mph, which we tried to avoid because it made driving impossible. This proves we didn't overuse or "finish off" the tire. You can try driving it yourself on the highway and see how you react! I have no intention of deceiving anyone -- unlike you. After disputing the charge you received of $400, and you continue to withhold the $100 deposit that, according to the contract, must be returned. So perhaps you're simply trying to profit from everyone by charging people and repairing your damaged cars at their expense -- but even that didn't work this time, since the suspension will still have to be replaced. I have never encountered a more unprofessional company that refuses to listen to the actual problem and insists on its own version of events, as if you were there during our trip! Exactly -- I stand for honesty, and that's why the authorities will make the final decision!

Great company!!! Really helpful and nice workers. Cars are maintained great and their 21-25 fees…read moreare amazing.

I recently rented a car from Al at Arrow Rent a Car…read more When I first stumbled upon Arrow I was looking for a car for a week that didn't charge a fee for under 25. Arrow filled this need very well. When I called Al I wasn't sure if I should go through him. I'd never heard of them and I didn't want to get burned on a deal. I made the plunge to give Al a shot, I needed an affordable car, (HERTZ and ENTERPRISE) were charging FOUR times the amount. Al picked me up from the airport with the car I would be driving for the four days, took me back to the place of business, filed some paperwork and was off. I had a special request as I was taking the red eye home, Al told me initially to leave the car in lot C. He called an hour before I was to be at the airport and told me he was there and could drop off the car, he the drove me back to the Airport. From start to finish I was treated with a lot of respect and will be recommending him to all my friends. If you are considering a rental car and don't want to pay through the nose for the other guys, you will get 10x the service from Al.

I am very happy with this facility. This has been the best rental car experience I've ever had…read more Carlos was extremely helpful, friendly, and knowledgeable. I was literally in and out within 20 minutes and have a great variety of choices of vehicles to choose from. This will be my rental car place of choice from now on. Go with confidence! Thank you Carlos!

They tell you they have cars available. When you get there they don't have the car. If you call you…read moreget transferred to the reservation center. When calling press the * button it connects you to the front desk instead of talking to a machine.

The vehicles are great quality, the condition, cleanliness safety are excellent! The pick up…read morelocation is very convenient. Very easy to rent and to return the car, the front desk is very close to the lot. The staff are very professional, friendly and knowledgeable. The personal approach sets this company apart from any other rental company I've dealt with in the past. It's great company with great people! All the Covid precautions and safety measures are in place, and exactly followed by staff (observed social distancing, face covering, disinfected after each customer, etc.) the lobby is clean & the car smelled disinfected. The overall car hire experience is fantastic 5++ stars. I definitely recommend Pro Car Rentals to future and returning (like me) renters!

Always support small local businesses when you can and if they deserve it...and Pro Car Rentals…read morecertainly does. Even though I made an error on my return date, even though I left (important!) things in the back of the car after I dropped it off, Pro Car was unfailingly polite and prompt and took care of business. You won't be lost in a maze of corporate paperwork, 1-800 lines or a different person behind the desk every time you go... and the rates are reasonable.

Bestway is the best place to rent cargo vans. The value is amazing! I use cargo vans for work…read moresometimes and they are always there for me. Great pricing! Excellent service. Thanks, I'll be back!!

Not even close! The value is goals here, fast friendly, didn't waste time trying to push other…read morenonsense except the double check on insurance which spoilers. Your basic insurance probably covers rentals! We had a decent red Corolla about half the other options. Thanks guys!

Alexzander and LaNette were such a light! Thank you both for helping us, especially after a long…read moreday and a long flight delay. We appreciate you both and thank you for the wonderful experience!

Management was quick to step in and listen to my concerns regarding retraining and ADA compliance…read more I believe it was just a one off occurrence and I will now have no problem returning to this location for future rentals .