Very professional and will work with you if credit is not good. Paid my Honda off in 2 years! Go…read morehere if you want a car that will give you the years of mileage you deserve Thanks Decatur Auto !!!!

This is hands down the WORST car dealership to go to. As a first time car buyer, I thought I could…read moretrust Kevin and his mom or whoever I spoke with, but I'm starting to think it was a scam from the start. No explanations were given, false promises were made, and nothing came to the light until after the fact. READ YOUR CONTRACT THOROUGHLY. MAKE SURE ALL AGREEMENTS MADE ARE IN BLACK AND WHITE WITH A SIGNATURE. ASK QUESTIONS. When dealing with these people, it's almost best you bring a lawyer or don't deal with them at all. And once you do get in bed with these people, from that point forward you need to expect attitude and trickery. Good luck.

If I could give 0 or F- I would. DO NOT BUY FROM HERE OR THEIR MAIN LOCATION UP THE STREET. I was…read morea sold a 2013 chevy equinox on a 08/17 saturday. The car had a hard start up sound, so I went and had the oil changed. By wednesday 08/21, I had to pay $150.00 for a new chip key. The key stopped working and the alarm would not turn off. By 08/23, I had to buy a new battery for $250.00. On 08/31 (my birthday) the car sounded like it didn't have any oil and the gears were grinding. I texted the Fake finance/warranty number which is a Google Number and let them know that the car was not drivable and needed to be towed. They towed it to another car lot (undisclosed), which I believe is owned by the same company. I gave them the key. The sales person met me on monday 09/02 to get my belongings. Then had the nerve to say for another $500 they could put me in another car...LOL you must be out of your rabbit arse mind. Then finance/warranty text me that if I didn't pay $1100 they would repo the truck. You can't repo a vehicle that doesn't have an ENGINE. They sent threatening text at which time, I was reminded by my attorney, that even the though their is no LEMON LAW on a used car, the car had not been titled in my name. So I contacted the TAG office and this was confirmed. I also dropped insurance coverage on the vehicle. THEY ARE SCAMMERS and should be CLOSED.

From the owner: Ride Today is a used car dealership in Decatur, GA, with experience in helping people find the…read moreright used or pre-owned vehicle that's right for them and their budget. Our team has years of experience in the the auto sales industry, and is here to help you find your next vehicle. Whether you're in the market for a used car, truck, or SUVs, our inventory has options for you. Stop by or contact us today and check out our inventory of vehicles.

I just purchased a new BMW from Nalley BMW. From start to finish it was a very easy and pleasant…read moreexperience. My initial inquiry was done via the internet. I found a vehicle on their website that I was interested in. On that note, their website was awesome. There were multiple pictures on the website and all the information I needed on the vehicle. Along with clear pricing for that specific vehicle. Super easy to navigate. I responded on the internet expressing my interest late one night. The next morning bright and early I had a response giving me information and asking if and when I would like to come test drive the vehicle. After a few email exchanges I asked about a drive out price and was given that before I ever got there. I went over with my husband to check out the vehicle. The sales manager, Jason Brown, came out to greet us and let us know he was there to help. Our sales advisor was Kernell Hunt and he is a rockstar. He's very calm and listens to you. He asked if we wanted to do the test drive alone or have him join us. We opted to go alone. Then came the monkey wrench. I went over to test drive a demo car with an amazing price on it. While walking around the lot I saw a car that I said would be the car I would really love. The price difference was hefty because it was a car with an executive and m sport package on it. My husband encouraged me to test drive it. To make a long story short, that is the car I ended up buying. But I couldn't decide that day which car I wanted to buy. Kernell said he understood. There was zero pressure. He told me when he would be at the dealership and just told me to let him know my decision. Super chill. But very helpful. I ended up buying the more expensive car that was not a demo. In spite of that they gave me an aggressive price on the car. The amount they offered me for my trade in was very fair. A few days after my purchase I went over to get some tips and guidance on my new car. The technology has changed great from my 2016 BMW that I traded in. Kernell spent time going over features with me. He did a great job. Then Bryan Albrecht, the BMW Genius came out and spent time with me making sure I knew all of the cool things the car could do. I would have spent hours watching videos to learn what he taught me in 30 minutes. I loved that he spent time just showing me things my car would do that I don't know if I would ever have figured out. Bryan was amazing and so patient as he showed me things. I would highly spending time with him if he is available. You will benefit from it greatly. It was a great experience. And as someone that recently helped my mother buy a car, that isn't always the case. Great job Nalley BWM. I will be back.

Let's start the review by saying, I LOVE MY VEHICLE! This has absolutely nothing to do with my 2019…read moreX3. Pros: Brandon was helpful as a sales person. I came in with what I wanted and a check in hand. Cons: Thurman Blake and this stupid maintenance plan. I finished with Brandon rather late and it was time to go back to the finance department. I went by myself and felt like he tried to get over on me. The maintenance plan was $4200 for 2 years.. instantly when I got home I realized it was a mistake. I contacted Brandon and he passed the info on. Long story short, Thurman put in writing that he would cancel the plan.. he proceeded to say "it's not gonna change your monthly payment" as if I asked for some type of discount or couldn't afford it.. mind you, I didn't finance through BMW.. he kept telling me to sign my loan documents with my bank so that they could issue the refund after cashing the check.. needless to say, I called my bank and they had already cashed it. He's been full of it from the start. I went in today because he still hasn't issued the refund and he was acting confused like he didn't know why I was there.. keep in mind all of my calls and emails have gone unreturned. It's been two weeks. I advised that if there wasn't a resolution by Monday when, "accounting was there" I'd be contacting corporate. I love my vehicle but Nalley BMW's finance department is pretty trash.

I made a appointment to test 2018 Kia stinger. During the test drive around the bug it seemed…read morefine. I finished all my paperwork we paid straight cash $19,355..55. When we started going over the paperwork and stuff, one of the guys that said that he had ordered a fan for that car and it wouldn't be in until Tuesday. Nick, who had taken my money said that if I could give him three hours, he would have the fan fixed on that car and it would be condition and he would even sign a letter stating if anything went wrong with the fan within three months he would fix it so I gave the owner chance I left for three hours after my car was paid for and they called me to come back and get it. I finished all the paperwork I got all my stuff drove off in. It got 3 miles up the road and the radiator exploded car overheated. I turned it around to get straight back to the dealership. Nick, the one that took the money was obviously gone, but the two young guys that were selling the cars were still there. They automatically just refunded my money and that was it.. They didn't say anything else. I feel that that was very unprofessional. There's also another couple there that was highly upset with them over some reason with their car I could tell there was an animosity between the two people there with their car messing up and the owner. Even though the sales guy, the car plug plugged me into the wrong outlet. He was very nice but his merchandise what is Nice is his professional attitude. I do not recommend this dealership because they do not have their cars fixed and ready to go perfectly or they say they do an inspection then they should know that the radiator is gonna blow up if they do an inspection. Don't waste your time.

called and artempted to ask questions about getting a car and sale guy was so rude and even hung up…read moreon me .

This location is operated by drones. People with no brains or hearts who will not be missed once AI…read moretakes over. Completely ridiculous car buying experience, purchasing most expensive car that the company makes. This is not a case of poor client experience - this is a case of absent client experience. A mix of anonymous gaslighting coupled with complete misinformation amounts to a totally horrendous experience. Mean, uneducated people work here putting well designed product to shame. The worst part is, Tesla does not allow delivery to any other center, so I am stuck dealing with these knuckleheads. The so-called "sales people" working here should voluntarily quit, as they are a disgrace to the company and the profession. Horrible.

Brianna Clardy is awesome . Very knowledgeable, helpful and pleasant. I am very happy with the…read moreservice Brianna provided.

I had a deeply disappointing experience at Decatur Auto Tech, and I feel it's important to share…read more I brought in my 2008 Mazda Miata for a few specific issues, including a non-working cigarette lighter. I was quoted $90 for a basic adapter--far above normal pricing. After I questioned it, they agreed to reduce the charge by $60, but only knocked off $30 in the final bill. More frustratingly, part of the reason I agreed to the repair was their assurance that it would restore connectivity to my stereo. It didn't. When I brought this to their attention, their response was dismissive and unprofessional--essentially telling me "tough luck," with no attempt to stand by their work. They also performed services I never explicitly authorized, and only informed me of a $60 increase in the cooling fan price after the work had begun--leaving me with no meaningful opportunity to make an informed decision. What's worse, I couldn't shake the feeling that I was being taken advantage of as a woman. The way I was spoken to, disregarded, and overcharged raised red flags that I believe many women will unfortunately recognize. It was condescending and exploitative. Between the inconsistent pricing, unauthorized work, failed repairs, and dismissive behavior, I left feeling unheard and taken advantage of. I won't be returning--and I urge others, especially women, to proceed with caution.

** 1/5 -- BEWARE!**…read more Decatur Auto Tech is the definition of a **rip-off shop**. I took my daughter's car in for an A/C issue -- an issue they had supposedly "fixed" not long ago. The car should've been under warranty, but they still tried to charge a **$75 diagnostic fee**. When I called them out on it, their **clueless front desk guy** awkwardly agreed to waive it. Spoiler: it was STILL on the final invoice. They kept the car overnight and then **called my daughter LATE at night** -- not even me -- to tell her the cabin filter needed replacing. When I followed up the next day, I was hit with a quote of **$290**. For what? Here's the breakdown: - $75 diagnostic fee (that was supposed to be waived) - $90 for a cabin filter (you can buy a good one for $20!) - $40 for two cans of freon - $160 in labor What makes it worse? **They did this same exact job the first time for $120.** How do you go from $120 to $290 for the SAME issue? This place is shady, dishonest, and clearly **preys on people who don't know much about cars** -- or who send their daughters in hoping for honest service. After reading more reviews, it's obvious I'm not alone. This place **thrives on deception** and **overcharges for basic work**. **Avoid Decatur Auto Tech like the plague.** They're not mechanics -- they're scammers in uniforms.

I've had nothing but a frustrating experience with DriveTime so far. After initially providing all…read morethe requested documentation, I was told I'd hear back by the following Thursday (March 19). Since then, it's been constant back-and-forth. I've received multiple calls asking for additional information, and each time I've promptly submitted everything requested. However, I keep being told the dealership never received my documents. Now, I've been sent yet another link to upload the same information I've already submitted multiple times. At this point, the process has been nothing but a headache--and I haven't even started the actual car buying process yet. Communication and internal coordination seem to be seriously lacking. If you're considering going through this process, I'd strongly recommend saving yourself the frustration and just going directly to a Kia dealership instead.

Customer service and the employees there are super nice, but I was still sold not just ONE, but TWO…read morebad cars. Sold me a Kia Sportage that had undisclosed flood damage, which had the check engine light pop on each time I turned the car to the left, then sold me a Hyundai Tucson that stalled on me 3 times within 48 hours after purchase. Luckily, both cars fall under the 5-day policy, but still. What. the. hell.