i love this place. joe and his team take excellent care of my subaru often going above and beyond…read morethe call. from regular oil changes to gas fill ups to new tires.. they are very competent and enjoyable as humans to work with! Lake Mills is blessed to have them in their town. not many full service stations around anymore!!

Went to the gas station a couple days ago. First come first serve. I got there 10 minutes before…read morethis other car. And the worker refused to come to me first instead went to the other car. And after he was finished never came back to serve me.

Traveling from NJ to Oregon with my son, his truck broke down and was towed to Hansons. They…read morequickly fixed his problem, charged us a fair price, and sent us on our way. They turned a stressful situation into a minor inconvenience. The people there were really nice, can't thank them enough!

After two calls I brought my pick up over as was told they'd get right after it, after driving by 3…read more& 4 days later it was still sitting in a gravel lot. Frustrated I attempted to contact them to just take it back after no calls returned I left for a trip. I had asked them to change oil and investigate and engine noise and contact me about it, they never called. After multiple calls and 12 days I finally got ahold of them to find out it was torn apart and hadn't been put back together, said I'm done I'll come get it. Put it back together I come to get it and it cost me $500 to run a compression test and they never changed my oil. Instead they sent me home with it not even touching the dipstick. So after all that I drove my previously clean truck home covered in gravel from a gravel road test? First time last time

I purchased a 23b 2026 Winnebago Ekko from Lichtsinn in August, 2025…read more There are pros and a couple cons to share. PROS - Lichtsinn's volume of online instructional videos was helpful before the purchase and afterwards.  I flew in to Minneapolis, the pickup and drive down to Lichtsinn worked great The RV itself has been all I hoped for and more The orientation process Lichtsinn providing a loaner vehicle  The service and parts department.  I have called about 5 times over the 1st 6 months with questions and they have all been answered professionally. Some of the names I recall of people who have been very helpful:  Justin, Hannah, Cade, Stacy, Jeremy (sorry I'm not remembering everyone's names). CONS - Primarily related to the salesman I was randomly given when I first sent an email inquiry about available stock. When I brought up the idea of a 3rd party inspector (which I paid for) reviewing the vehicle before I flew in, the initial response was Reed tried to talk me out of it. When I flew in to purchase the vehicle there were a couple of items not completed from the inspection.  It appeared that Reed hadn't reviewed the inspection items.  He then tried to blame the service department. Two weeks ago I had an issue with my steps malfunctioning while I was traveling out of the country.  I called Lichtsinn towards the end of the day.  The operator forwarded me to Reed.  Reed said he would try to get someone from service.  The phone was placed on hold for 10 minutes and then finally went dead.  I called him back and left a voicemail for him.  I then called back again and Hannah (I believe she is in Accounting) was super helpful and tried to help.  I still haven't heard from Reed. For the most part Lichtsinn was reputable.  After the most recent incident it was appropriate to leave this feedback.  If you have a choice on salesperson, I would consider this. Thank you.   Steve H.

Jason, You have totally missed the point. If your team claims that they "completed a…read morecomprehensive pre-delivery inspection and detailing process", they lied. If your team had inspected and detailed the RV, that you were paid $5,000 in advance to do, why was the damage to the refrigerator door the first thing we saw upon entering the RV? (We will remind you that we had to push to have your people replace the door rather than your usual method of putting it off till we got home to have our local dealer fix it.) Why was the RV sitting on the lot dirty? Why was the window behind the driver seat smeared and we had to ask to have somebody come and clean it? Why is the center running light lens above the cab missing, but there is still electrical tape still stuck to the coach? Why are there scratches in the windscreen that look like something was dropped and scrapped across it? The list goes on. The dedicated 2 1/2 hours "delivery appointment and orientation" is a learning experience for new owners to learn how to operate the RV. It is not a session for new owners to be checking for damage. You conveniently do not allow any time for owners to do that as you are to busy trying to get paid and send your customers down the road. With regards to your comment about the 22 days before informing you of the damage, we were on the road during that time, traveling to Vermont and then back to Oregon. This is just a lame excuse for denying responsibility. Nobody was going to fix the windscreen while we were traveling, so there was no point in making an issue of it at that time. Your staff all knew that we were going to be on the road during that time. Again, this should have been detected during the pre-delivery detailing and inspection and long before we even got there. If you seriously want to "provide an exceptional ownership experience" and are truly "committed to assisting you in any way you can moving forward", you can send us a check for the glass windscreen that we are having replaced tomorrow (Tuesday 8/4/2026).

Helped me out during a snowstorm with friendly service. Traveling through from Mankato to KC when…read morewe had a minor issue with a valve stem . Thanks a lot Guy! Justin

I had six injectors installed in a Detroit made it 400 miles one went bad had to have it replaced…read moredue to faulty injector . Had to pay for the single injector out of pocket but called back to Albert Lea and they mailed me a check to reimburse me. They came in around the price they quoted me very happy with the service they provided highly recommend small job to major in frame thank you fellas

Great Mechanics, and great service! Honest and Dependable…read morefrom routine maintenance to engine and transmission. They're always better priced than Anywhere else, and they warranty their service. They don't talk down to you, and will explain anything you ask them to do. We've taken all of our vehicles to them routinely throughout the last 8 years. Have never been disappointed. Andy, Jamie and Josh are great.

BEWARE!! They sound friendly & supportive @ FIRST but that's just to get you in the door. They told…read moreme they could get me right in & on the road & it took them 5 hours to get it in, then quoted me OVER double the other shops. THEN they charged me $144 just for looking at it. They are CRIMINALS & manipulate their way into peoples wallets. 0 Stars!!!

They got us in immediately after we broke down on the highway. They communicated clearly and…read morethoroughly and got us back on the road quickly. We are so grateful!

I don't know where too start he has helped us twice now.In dec he helped with our car because we…read morehad problems. Now feb he helped my mother .He goes beyond what a serve should provide .If you need help call Wrench it there incredable.

3 months ago I had my rear rusty brake lines replaced by a mechanic shop, and within 2 months both…read morebrake lines were leaking. So I was in autozone one day and met Derek. He was also shopping and I told him about my situation. Within 2 days of getting his card Derek had my subaru on the road again. He came to my house and quickly figured out the situation and made some brake lines that would work on the spot, and his price was very economical. Derek is knowledgeable and friendly. If you live in Southern Minnesota or Northern Iowa, give him a call if you need work done and your on a budget. Thanks Derek!