5 star experience at Geoffrey's! We recently designed a…read morecustom wedding ring set using family stones. Elissa was so kind, communicative and professional, and made the entire process so simple! The ring is absolutely gorgeous and one of a kind. Thank you Elissa and team!!

I have taken jewelry into Geoffrey's several times and each one has been a great experience…read more Repairs and cleaning are always done quickly and professionally. I have not had the opportunity to purchase any jewelry there but it's all beautiful. Support your local independent business and check out Geoffrey's!

Today I visited crown gold exchange! Excellent customer…read moreservice! Fair exchange! I will be back . Brandon B

You know, I visited this location for the first time around 2024. At the time I spoke to Alisha. I…read morebelieve she was the owner if I'm not mistaken. She had inspected some old good and silver pieces I had and gave me a really good price on them so we did business. No complaints. At the time I asked her to give me an estimate on a gold ring that I have. After her inspection she had offered me $1850. I did not sell it at the time. I was just curious at where they might be at with the price. Well, now fast forward to April. I decided that I might be interested in letting go of my diamond ring for the right price to do some improvements on my vehicle. So I decided to pay Alicia a visit. At this point I will say that I am honestly expecting there to be more value in the ring since gold is at an all time high since the last time I visited. I decided to call and make sure she would be available. Unfortunately after several attempts I could never reach her at location. Everyone I would speak to would never offer a time so that I could schedule with her directly so I went ahead and just decided to see whoever was there at the time. Upon arrival, I see that they had did a complete remodel of the office from my previous visit. It is much more elegant than previous. There were 2 guys working and I end up with the guy at the desk farthest from the door. ( I apologize, I didn't get names) I show him the ring for the quote and he immediately starts complimenting it and shows what appears to be genuine excitement. While he is inspecting it he asks me if I had ever got a quote on it. I tell that I actually have and that it was done there by Alicia back in 2024. He promptly asks me what price she gave me and I decide to hold that back so I can see what he comes up with. This is where they lose me completely. He ends up offering me $800. Smh. I tell him he is way offffff.......... I then share what the original quote was in 2024 by Alicia. I express to him that his quote can't be right on the fact that gold has skyrocketed since then. I also directly ask him if he is just crazy low balling me on purpose ( I know, of course he is going to say no to that but I had to ask. Right??) after some back and forth he tells me that is all he is authorized to offer?!? Than he goes on to tell me he is "messaging" Alicia. He takes some pictures etc. Now they start to say gold has gone down, and the diamond pricing has gone down, and supposedly the clarity of my diamond is horrible. Let's not forget how he was drooling over my ring when I first walked in. What's even crazier is that as they are insulting my diamond it's part of the value the original quote that she had given me in 2024 was purely on the gold. She specifically told me that they don't count the gemstones because they treated as scrap so it's just a gold that has value Which is crazy but her words. Also, when he quoted me 800 he told me he couldn't price anything on the diamond. So at this point, I'm like one this place is turned into crooks. and second, is he even talking to Alicia? Is she even the same person I dealt with in 2024 or really the owner or still the owner. As far as I'm concerned too many question marks now looks pretty on the outside with the remodel and all, but on the inside to me it's horrible now. And I know you're gonna say well. You only visited one time in 2024, but that one time in 2024 was crazy made a huge difference because I have visited other place prior to going there and she seemed to be honest sincere and had very fair quotes. Hey all I can say is this get multiple opinions do your research before signing off with these guys. I don't recommend them unless you're just not caring about what you're unloading, but k steering clear of this place in the future.

Best pricing the bay by far! I checked 3+ stores and CASH FOR GOLD had the best pricing for gold.read more

I came to this location after reading the great reviews, and I'm really glad I did. Several people…read morerecommended Claude, and he was the one who helped me when I walked in. My dad was a collector of gold and silver, and after he passed, I was left with a number of items. Claude was incredibly knowledgeable, friendly, and respectful throughout the whole process. He took the time to test everything quickly and clearly explained what I had, which made me feel comfortable and confident. He gave me a great quote, and it felt good knowing these items didn't just sit in my closet but were actually turned into something valuable. The whole experience was smooth, professional, and efficient. Thank you, Claude! I highly recommend this place if you're looking to sell gold or silver. Amazing service, very knowledgeable, and great payouts.

There's nothing more comforting in knowing your most treasured keepsakes are safe and sound with…read morethis company.The most incredible employee is Jairo. He goes above and beyond. We've been longtime customers and Jairo is THE BEST!!!! We've purchased electric guitars and rare antiques there and it's always been a great experience. Great job Jairo!!!

I love Jairo so much! He has such a genuine and sincere way about him. He makes you feel like your…read morebusiness is important and like anything is negotiable. I love all the people who work with him. They are willing to negotiate with you and they are very accommodating to the requests of their customers.

I came here to sell two gold coins a couple months ago and I was quite satisfied with the price I…read morereceived and the quick service. A couple days before I had tried another place in Palo Alto and let's just say not all places are equal for gold sellin' much to my surprise. Highly recommend and I plan to come back! Thank you.

After making an appointment, I visited Mish. My first thought was that the shop looked like my…read moregarage. It was piled pretty high in boxes. I sat down and the President (Robert Mish) handed me some trays to lay my goods out. I had a box of mostly silver medallions and coins. Robert knew his trade! He was very good at sorting out mistakes of items another store (PPM) identified as sterling or not silver at all. I was very impressed to watch Robert work with coins and medallions like an experienced fruit sorter pulling and grading fruit from the conveyer. Needless to say, I received an offer about 2 times as high as one of their competitors (PPM) and took it. All I can say is never judge a shop by its initial look. Like a good partner for life, there is much more. Mish will be my investment and coinage shop of choice.

I can't say enough great things about Felicia at Geoffrey's in San Carlos! From the very beginning,…read moreshe has gone above and beyond to make sure my fiancé and I had the absolute best experience while choosing our rings. Her attention to detail, patience, and genuine care truly set her apart. We each now have two rings from Geoffrey's, and we couldn't be happier - not only with the incredible quality, but also with how thoughtfully everything was presented to us. Every visit feels special. The showroom is always spotless and beautifully displayed, and what I appreciate most is that I've never once felt pressured or rushed. Felicia creates such a comfortable, welcoming environment, which is rare and so important, especially when making meaningful purchases like these! We'll absolutely continue coming back to Felicia for all of our future jewelry. She's simply the best!

Nikko and Sonny was awesome! helped me identify and value my ring, i was approached right away, my…read moretime was valued, and I will come back if i have any questions or need anything

I had a great experience at Monterey Gold Exchange Shop. The owner was professional, patient, and…read moreexplained the entire process clearly. I never felt pressured and they gave me a very fair price for my gold chain and couple rings. The store was clean, secure, and welcoming from the moment I walked in. I would definitely recommend them to anyone looking to sell or exchange gold. Dave the owner was very nice. Thank you.

wouldnt recommend anyone visit here!!! They (he) is nothing like website portrays. Website is…read moremisleading regarding level of professionalism. I still can't get over my experience here! Save yourself from a negative experience!