Never going here again!! I remember when I was younger I went here and they told me shut up?? I've been trying to find this place again to leave a review and I finally did. I had a friend tell me she experienced something very similar aswell dentist telling her to shut up. This place sucks very rude , and harsh .Left me and friend with trauma . DONT GO HERE! read more

The front office ladies are rude. They have bad attitudes, no customer service skills at all. The back office staff which I am referring to the RDA's were kind. They explained the procedure & were very on top of keeping us updated. I was nervous about having my daughter go to the back alone but she's very truthful on how people treat her and she told me the Dr & staff in the back were really nice to her. She was getting fills for 2 cavities. I just wish they would have told me they were going to give my daughter silver caps. I specifically told them I didn't want her to have silver caps I would rather have the off color white caps. It is what it is, hopefully they fall out soon. read more

I've been bringing my daughter here since she was 3 years old she's currently 6. She has always had to get procedures done due to a cavity or needing a tooth pulled she has never told me no issues that happens during the procedure just that she wants me my daughter always tells me everything and is always honest with me, today doctor Peter Chaing pulled my daughter away in his arms as she was saying she wants her mommy he did all that because my daughter was fighting me and the nurse to take the medicine to sedate her .. well they did what they had to do as in the procedures they were able to get X-rays done and see what else is going on in my daughters teeth. Once I picked up my daughter from the back of the building and we were in the car, my daughter told me that she was so scared because the doctor Peter chaing had told her to stop saying mommy and he told my daughter to shut up I was just like?? Ok maybe she's just saying weird stuff because she's still sedated so I waited till the medicine wasn't in her system to ask once again i didn't even need to ask her she came to me and she told me the nurse and doctor were giving me the medicine they were squeezing my nose hard and I told them I can't breathe I can't breathe and she said mommy I never want to go back to the dentist the doctor was so mean to me he told me to stop saying mommy and then he kept telling me to shut up. Who the hell tells a kid to shut up??? How are you gonna make the kid feel better/comfortable?? I seen someone make the same review about him about 8 years ago, haven't seen another I just wonder how many times this idiot mistreats the patients and he just gets away with it???? How is he even working there in the first place, if he doesn't like his job he can go ahead leave the place or retire! He shouldn't be working with children at all. I am so upset over this situation. Someone needs to fire him, don't think kids won't remember and tell someone what went on behind those closed doors! You are one awful human being and you do not deserve to have this type of career. I pray more people speak up about this doctor right here, he is no good. read more

Central Coast Pediatric Dental Group - Pediatric Dentists Near Me - Salinas, California

I do recommend this place. I've never had a problem. The only thing I do have a problem is the insurance they seem to have doctors that only have certain insurance so it's complicated. Sometimes they have to change your appointment. I do have to say that they do accommodate as much as they can on that because it's not our fault. The secretary, some of them are nice some can be rude. They just need to work on their attitude. They may have a rough day in that place and I can see that, but I feel that they should show compassionate on the employees that come in there. They should be blessed that they have a job and the reason why they have a job it's because of all of us going there and making it happen and they should understand that. read more

I cannot speak on everything they do at this office, as we only had a check up visit. However, the check up visit was a long visit and I had plenty of time to speak to employees, observe what was around me and take mental notes of the office. It's hard to see the poor reviews because that's just not what we experienced. The front staff was kind and patient with us, the dental assistant who helped my son was amazing! I believe her name was Linda, but to be fair all of the ladies that were working were sweet and welcoming. My son loves to talk and move around and they did great with him. The dentist came by and he was amazing too. He gave us good advice and also made us feel welcomed. This morning my son was so excited to brush his teeth the same way the dental assistant had for him, he opened his "gift bag" and used his new tooth brush and was so motivated to brush his teeth. I personally, would recommend this place! read more

Ridiculous. Staff are lazy and rude. It's their job to follow through with checking insurance and they canceled my son's 1st appt because THEY didn't do their job. 2nd appt they canceled because they tried confirming the appt the day before on a holiday while I was at work and I was unable to call them back in time. The receptionist didn't offer to reschedule until I asked and she was trying to send me to another office. read more

the appointment was made at 1 yet when we get here and they aren't open till 1:20 ? And their staff is hella rude like honey take a good look at where you are working at, act professional. You don't need to raise your voice and have a tone your supposed to be working around children. read more

Yesterday was our 2 visit to the dentist with my 19 months old. So far we have had a wonderful experience. The staff and dentists were gentle and quick. We had a nice bag of goodies and overall wonderful experience. We did go in into private rooms every time and that's probably because they didn't know how the baby will react. First visit we just came in to get acquainted with the office and have a oral exam. The dentist recommended a cleaning and fluoride which we declined, due to having physical and shots that morning. No one tried to force those, we were recommended to return in 6 months. Second visit was great considering this is the first time getting our teeth cleaned! I was sitting by my baby's side and was able to console him and the hygienist was very nice and sweet but thorough! We had dentist do an exam and had fluoride applied. read more

My daughter stated she love the way the doctor made her feel comfortable she said he gave Her a bear to hold while he work on her teeth front staff was so nice I really do recommend this place read more

This was my dentist growing up. I've heard lots of moms complain about this place because they want to bound the child for procedures and also they do a lot of capping of front teeth.... here's my take on the office - I have been coming to this "group" since the 80s and 90s when it was just Sanger, Stewert and Chaing. I mainly saw Dr. Chaing as my dentist. I always had a great experience and they had to literally kick me out of the office when I was 19 because I didn't want to find a dentist for adult teeth. Now fast forward to today...... There are multiple offices (one not only here in North Salinas where we go, but also in South Salinas and in Marina.) There are MANY dentists - not just the original three. Dr. Chaing is still there but only sees a limited amount of regular check up patients. I believe he does more oral surgery, etc. So here's how I handle taking my kids to this office. I only make appointments with Dr. Chaing if I can, and if he's not available, I really like MariaElena Murillo. So these are the only two I'll come to see. I've been fortunate in that my kids have not needed anything beyond regular check ups so I can't speak about how they are for fillings etc. But I've heard that if you are unhappy about the way they do things, just ask for a supervisor, or doctor and explain and they'll work with you. that only seems right. I also like and appreciate that the office does outreach in the community. they have come to do presentations at my kids' preschool to help educate the kids about dental care which is always good since sadly a lot of kids don't this at home. On these outreaches, they give away floss and (non-candy) goodies to the kids which is nice and hopefully sets the kids up to feel good about visiting the dentist. The ladies that do the outreach are perfect for the job - very friendly and great with the kids. read more

Dr. Chan handles special needs autistic patients flawlessly, given that the patient's parent(s) allows him to perform dental treatment on their difficult child(en) meaning physically being there and help him to hold on to the child Without this agreement and assistance to Dr. Chan, it would be difficult for any dentists to perform any dental needs for special needs patients. I'm just glad I found a REAL dentist that would take on this challenge and Dr. Chan is phenomenal working with difficult cases, unlike other dentists turn their head the other way. Not only he serves the special needs patients in Salinas Valley, he also serves in the Air Force and current as reserves serving our country. And I'm not going to forget to mention Dr. Saisho who also perform sedation dentistry at Natividad hospital. Another brilliant and down to earth dentist takes great care of his difficult and special needs patients at the hospital. To sum up, a great team of dentists in this Central Coast Pediatric Dental Group that everyone should give it a try. This year they finally went hi-tech with email and SMS 6 month reminder service as I requested them a year ago. If you need dentists to babysit your child, you don't need to come here. Here, they perform dental needs for your child with the understanding that your young child will be fearful and uncomfortable for half a hour. Even as an adult, nobody likes to go dental office because we all know it's not fun having that big needle stab into your mouth linings. read more

My highest compliments to this office! Who ever owns or manages this office has done an awesome job. The dentists are friendly, kind and caring and understanding of their little patients and try to make them comfortable. They explained exactly what my son needed and made sure he received his emergency treatment although the insurance was giving a hard time they took care of him. I felt like I was dealing not just with true caring professionals but with real people. Truely what all dental offices shoud be like. The staff working here seemed to all be task and know exactly what their job is and that is great because that means there is true organization here. They also dress very professional. The office is one of the nicest and cleanest I've seen. Thanks so much for making it easier for my kids to see the dentist! read more

I will blame Dr. Peter Chiang for my nightmares I've had my whole life, ever since having him as my pediatric dentist when I was younger. I should've written this review a long time ago and sure wish we had Yelp back then. I have told this story more times than I can count because of the effect it had on my young mind and how it has stayed with me all of these years. The dental office I used to go to was a large room with about 10 different open dental stations. I was having a cavity filled and was feeling a lot of pain so I started to fuss a bit and quietly cried as I was being worked on by Dr. Chiang. Since I was 'causing other children to become uncomfortable' due to my behavior, they rudely and loudly warned me first and then preceded to take me to a back room with a papoose restraint. I did not go willingly and was escorted by multiple nurses. They did NOT inform my mother of this who was in the other room, they did NOT give me a choice but dragged me to the room and strapped me down like a wild animal as I cried and cried and cried for my mother and these were Dr. Chiang's exact words 'if you don't shut up, you'll never see your mom again'. After he said that to me as a 5 year old little girl, I screamed the loudest scream I could muster and my mom came bursting through the door just a minute later and took me out of the room and without so much as an apology from that horrible man, we left that dental office and never came back. Shame on you Dr. Chiang. You're the reason I'm going to dental hygiene school so that I can hope to undo the horrible things you have done to children just like me. SHAME ON YOU. read more

My daugther is so scared of this dentist and the staff does zero to help them out, do they even know how to deal with toddlers?! In my case they want to deal with my daugther with surgical anesthesia right of the bat becuase she was crying, common!! Telling me "we can't work like this with her crying." I never had a problem with my daugther's old dentist but due to insurance change i had no option but to change! Not going back! read more

went to the one on Blanco and horrible experience, took my 15 month old son for his first appointment- after waiting for almost an hour to be seen he was crying and fussy but regardless, the "dentist" who didn't even introduce himself came in checked his teeth for about 5 seconds turned around and left! Did not say a word....the dental assistant was nice and gave me information but I thought it was so rude for him not to even say hello or a simple response of how his teeth were, NOTHING I asked the assistant "that's it? Are his teeth ok?" I was in shock. Never will I come back to this place I felt like a number and not a customer read more

Haters! This was my dentist until I "graduated" from their offices when I was around 19. All of the dentists that I met when I was a patient were nice, professional. I looked into dentistry as a profession when I was an older patient because of my dentists here. All of these people who complain do not understand what these doctors do. They are dentists for KIDS, not for adults! They take care of everybody, healthy kids, unhealthy kids, kids with medical problem, kids who need to go to the hospital. This group of doctors is the BEST! Don't listen to the haters read more

First of all I am not the kind of person that would post a bad review about any place or any body, in fact this is my first time posting a review but only to warn parents about the kind of place this is. Are you thinking about taking your child here? Don't ! Rude secretary, rude dentist ( her name is Dr. Murillo ) she told us that she didn't want to see our daughter because the last time we were there we were not sure about there methods! So what? I was just supposed to hand them over my 6 year old daughter to a bunch of strangers without questioning the fact that I couldn't be present or keep an eye on her from far away? Anyways...they made a note about it so they rather not see us anymore, way to go Dr. Murillo. Most of their patients are hispanic and they know that hispanic people don't really complain but what you did was not right at all. From a parent to a parent DON'T GO TO THIS PLACE! No vayan a este lugar! read more

Horrible guest service. Brought 8 year old sister to get a check up. My mom was also here with us. The office staff did not let me walk in with my sister at first and i tought it was rude they way they told me to wait. Secondly my mom came out of the back area and was asked to watch a video about the work performed. I asked if i could see the video with my family. They told me no to wait outside. Do not recommend if you care to see your families progress. read more

Refuse to see or even treat my children when they were in pain & swllowen on their cheeks from tooth aches, cause of us not having a phone line active, to reach us on to confirm dental appointment. Give them 0 stars read more

rude staff, and don't like that they strap the kids down to perform work took her to Little Bristles (they are great and don't need to strap kids down to get the work done) after our horrible experience here!! read more

Was just here a few days ago with my kids and it was great. I was actually a patient here when I was a kid and really liked it. I was really surprised to see some negative reviews so I had to give them a good one cuz they deserve it. My child Ashley was in pain for a few days so I took her in. I knew she would need to be sedated since she is only 3. They were able to do her treatment the next day and got her out of pain. I was so thankful read more

So I went to take my daughter for a check up and because she had an extra tooth growing behind her two front teeth and they seen her and told me to schedule an appointment for sedation. When I went up front I told them I needed an appointment as soon as possible so it wouldn't affect my daughters front teeth. I can tell they were starting to be affected. The lady in the front told me pretty much because we had missed a previous appointment (due to a family emergency) they couldn't schedule me and instead I had to call every single morning to see if there was cancellations, only than they can get her in. I couldn't believe they would not schedule me. Not only that the attitude from them didn't make it better. Than I spoke to some lady Maria the manager and it didn't make it better. She basically told me she couldn't help me. I mean is this they're way of sabotaging people for a no show? This is ridiculous and unprofessional. So I thought okay my daughter really needs this work so I'm going to try to get her in as soon as possible. So I was calling every morning for a couple months, until I got fed up and told them that my daughters teeth are getting ruined by this and she in pain. I told them I thought it was ridiculous of them to be doing this. The lady put me on hold and than said okay we can fit you in today. Are you kidding me like they couldn't do that from the beginning. I had my husband take her. Let me tell you when I got home from work. My daughter was just getting home from getting the work done. She was overly sedated! She was literally hallucinating and seeing double couldn't talk or even walk. I couldn't believe they sent her home like this. I was so worried I was about to take her to the hospital. I called the dental clinic so many times and they just said it was normal. The worst part of it I noticed my daughter had Scratches on her hand and her pinky was bruised and swollen!! I was furious I asked them what had happened their excuse was the bed straps probably irritated or scratched her hand. Are you kidding me I took pictures and you will see them posted. As if all that isn't enough to keep you from coming to this torture dental office the silver crown they put on her literally had the number facing out. Wow seriously I have no words for this. If you can't do the job right just don't do it at all!! This was the draw line!!! My daughter has to go to the dentist her whole life and this is the experience they gave her!! read more

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Brought my son here , had a terrible , rude , very unprofessional dental assistant . She was rough with my son . Dreaded every minute we were there. Wanted to walk out so bad. I did have private insurance and to be treated so horribly. Complained to the lady at the front desk and told her I was never coming back then I get a phone call after a few weeks that I need to make a follow up appt.. The nerve of these people read more

I am a grandmother raising her grandchild. He needs four crowns and is in pain. They are refusing to make an appointment as they say the caregivers authorization affidavit isn't enough. I need to either get legal guardianship or contact his medi-cal worker to get her to get a judges signature. In addition I have faxed a letter from an attorney in which it states they MUST treat him. I haven't heard anything back as of yet. Oh by the way I am scheduled to go to court in 6 days to obtain legal guardianship. They were told this and still refuse to set up appointment. Said they need the judges signature in their hands BEFORE they will even schedule appointment. In the mean time my grandson is in pain. They know this and seem as if they don't really care. In addition he was born dependent on methadone. When I asked them to try to do it without the nitrous oxide (as we have been told that's not good for him, by his pediatrician), they again refused. They are willing to wait 2-3 months for legal papers, but they can't do one at a time and just try to see how he does? That's all I'm asking is that they try it. If he has difficulties then yes, do what needs to be done. But can't we at least try? While speaking with Maria, she informed me that I could always go to another county! I was astounded by this. I honestly have no desire to go back to that office, but because they are the only pediatric dental office in the county that takes medi-cal I have no choice. At one point I asked to speak directly to one of the doctors to address my concerns about the nitrous and was told NO you will not be speaking to them, I will pass it on to them and relay any messages they may have. Um why? I speak with his doctor, I speak with his therapist, they don't have any problem with it. While Maria is doing her best to ensure legal operation they are not HIPPA compliant, and are not abiding the law. Please keep in mind that the other offices do not seem to be like this. They actually seem to be very kind and caring. Don't discount the entire practice, as they are a good group. What's that saying it only take a few bad apples... Just wanted to update... I brought him to another dentist, apparently the "crowns" that were "needed" are not needed. The new dentist informed me that they are his baby teeth and are getting ready to fall out any way. She didn't see the need to have to put a child through it. read more

First visit with my daugther, she was scare and of course crying as I expected. First,the dental assitant was not helping instead she was scaring more my daughter by telling her "if you dont listen we will tie you down because you are scaring the other kids". That upset me as a Parent, but didn't say anything for respect, as it was an open space surrounded other parents there and kids. The employees there did not try to calm her or distract her from her being scare, I was on the other side of the room not being able to be with her due to their procedures. After me watching my daughter being like this, I didn't care and went with her to calm her down. All the assitants and doctors are rude, and need to work on their customer service, I will not be attending this Dentist anymore, & I'll be spreading my bad experience in this place with Others due to this being very unprofessional, to even tell you that I went afterwards to Jack in the Box and I had a better customer service there! read more

I don't remember the exact age I started attending here, but it was around pre-teen years. Insurance shouldn't make a difference in how a patient is treated but I had private insurance. The wait is very long.. Sometimes you have to deal with crying kids, annoying kids running everywhere and loud parents on their phone. I've always had anxiety going to the dentist. It made me very nervous The first time I had my first cavity was around age 14. I was so scared to get injected and I do admit I wouldn't open my mouth and was so scared. The doctor told my mom I was "to old" to be acting like this and if I didn't cooperate he wouldn't work with me. I eventually let him do his job. But that was so rude of him to say. I don't care how old someone is. If you work in the medical field you NEED to have PATIENCE. I've never really had an issue with the dental assistants. Some are sweeter and have a lighter hand then others. I felt like I was being judged for being a teen and scared to get cavities filled ect.. If you work with kids learn to be patient please. Oh and then they did not even offer to make my fillings white. They are grey/black, UGLY and noticeable. I would never take my kids here. read more

I am writing this review because I want to tell everyone about Pediatric Dental Group. This is a really grat dentist office here in Salinas. Everyone that works there is very lovely. They are also very helpful and kind. My dentist is John K. Chang. He is a great dentist. Dr. Chang has a great persanality and and he makes his job fun and easy. He also does his job correctly. At this office I feel secure and I know I can always trust them. read more