I have been coming here for a couple years now. I had an emergency surgery in 2020 for detached…read moreretina. Dr. Couvillion is very nice and he is straightforward. I was helped by Elvira she is very nice and she easy to talk to and genuinely cares for patients that come in . Office manager is always on top of everything and all staff members are very friendly. I defiantly recommend Dr Couvillion for any retina needs. Office is busy but everyone is staying on task.

This is really about a particular Doctor rather than the entire group, which employs several…read moreophthalmologists. After waiting two hours past my appointment time to see Dr. Learned, I commented to him that I had waited two hours. He responded that such a wait time should be expected, that in order for him to help as many people as he can patients with appointments need to be flexible. There was no apology or acknowledgement of the value of my time. At a minimum Dr. Learned should have had his staff offer me the option of rescheduling when he was not available to keep my appointment. I do not support his business model and do not give him any more of my business. I've been told that his philosophy is not shared by all the doctors in the practice. I'm switching ophthalmologists.

Amazing great and friendly medical assistants and doctor. Everything in same place. The frames are…read moreoverpriced!

Dr.Goodman is a great Dr he did my surgery urgent for pressure. Melissa is wonderful and…read moreunderstanding and there was another staff member was very kind and friendly. As for the front desk I have encountered it is hit and miss. Some are friendly and some are plain rude. I went in post op and I had a patch on my eye and the girls just standing laughing that is not professional what so ever. In these times of un certainly patients do help business thrive. You never know what someone is going through right now either at least have some common courtesy.

Krystal was very helpful with helping me pick out my eyeglasses. She has a great customer rapport…read moreand desires to be compensated for her customer service.

I've taken my children to Dr. Dirksen for the last three years. I highly recommend Pacific Eye, as…read moretheir patient care is top tier. Dr. Dirksen is very professional all while making the eye exam a positive experience for my kids. He's very patient and has exceeded our expectations.

All doctors are super professional but the problem I have is with the call center. They say to…read moreconfirm appointment which I do. I make arrangements for a driver to and from to the doctors office . I get to the office and my appointment has been cancelled. The reason "The doctor is not here today" we called and left messages plus voice mail. All to a wrong number or maybe never done because why would I show up for my appointment. Very Very disappointed

Are you freaking kidding me! After having my mother's appointment canceled by the doctor and then…read morerescheduled for an appointment 6 weeks later, we walked into the office this morning to find out the doctor had canceled the appointment again! She had even received an email to confirm the appointment, to which she replied yes and received a "thank you for confirming" response. In my opinion, the doctors in this office do not care about the problem this creates for their patients when they do this. This has happened to us a total of 3 times and this is the second time we weren't notified before hand. And to wecare@paceyemed.com, save yourself the trouble of responding to my post suggesting I contact you to work this out. I have contacted you before and never received a response.

I cannot speak to Dr. Bylsma's expertise in glaucoma treatment and other inter-ocular surgery,…read morewhere he holds the majority of his stellar medical credentials. But for those seeking eyelid surgery, or any other cosmetic surgery, I would strongly suggest consulting a board certified plastic surgeon. At Bylsma's suggestion, I combined a minor medical eye surgery with a simultaneous mini blepharoplasty to remove excess skin on my upper eyelids. The blepharoplasty was fraught with issues that included a broken blood vessel that resulted in severe bruising for months, revisions, in one case, involving sutures that completely fell out while the wound was still healing (which led to immediately redoing the procedure over compromised skin). And other problems I won't detail here. Needless to say, I was not pleased with the end result that left both eyes with sagging skin and one eye without even an eyelid crease. I had a blepharoplasty done 15 years ago by a local board certified surgeon, so I know the difference in both surgical expertise and end results. Dr. Bylsma is an affable enough eye surgeon. But he needs to stay in his lane.

I had NEVER had any eye issues whatsoever. As a professional pilot I had a physical, including eye…read moreexam, every six months during my career. Time was catching up to me as I approached my 74th birthday. I had cataracts in both eyes and it was driving me crazy. My grandmother then my mother had all gone to Shepard in Santa Maria and it went well. Shepard is a beautiful facility, professional friendly staff. Dr. Bylsma was very understanding and caring. The surgery center, Premier Surgery center was equally clean and modern. Had both eyes done about 3 weeks apart. It's wonderful to have my X-ray vision back. Thank you Doctor Bylsma and your wonderful staff at both your office and the surgery center.

Dr Abroms was in another office previously. Imagine my surprise when I saw him at his office…read moreyesterday. It was a miracle that I got to see him. After suffering with a problem with my eye for several months, he diagnosed my problem right away. Thank God for professionals like him

My mom went in today for her cataracts. The gentleman at the front was so nice and explained…read moreeverything to my mom in Spanish. My mom is primarily Spanish speaking but he sat with her. Helped her fill out the papers, and assured her she was in good hands.

I have been going to Dr. Shepard for over 20 years and have found all of his staff very…read moreprofessional at all times. I recently had cataract surgery on both eyes and again received professional and very caring attention to my care. I received follow up calls from the staff to see if I had any concerns. If you are having any vision problems I would recommend his office. Irene Foster

I was very disappointed with my experience. The doctor was unwilling to discuss my treatment and…read moredid not show much care or concern. Over an 18-day period, I had essentially the same eye exam performed three times, with no clear explanation for the repetition. The doctor also refused to discuss negative treatment I experienced at an EmergiCare visit, even though it was relevant to my condition. Overall, I felt dismissed, unheard, and frustrated by the lack of communication and empathy.

I highly recommend pacific eye for amazing eye care. I personally was taken care of by Dr.Amir and…read morewas more than pleased with his patient care. Great attitude and amazing experience overall .

From the owner: Pacific Eye in Orcutt is a top-rated eye care practice serving San Luis Obispo County. Our office,…read morestaffed by expert ophthalmologists and optometrists, offers a variety of services, including comprehensive and routine eye exams and highly specialized eye care including advanced care for comprehensive eye care, glaucoma, dry eyes, and more!

Dr. Ng is a great eye Doctor. He examines my eyes yearly & updates my reading prescription…read more He always provides useful information as well. Staff is polite & professional. Never a long wait either.

Dr Ng has been seeing me for quite some time now. I went in March, 2024 and he said cataract…read moresurgery will be in my near future. I understand it is a simple surgery but it made me nervous. He was laughing and making jokes while I was feeling anxious and didn't appreciate his making light of, for me, a surgery I was not looking forward to. I have since made an appointment with Dr Amir of Pacific Eye Care. His reviews are stellar and I look forward to seeing him. Will probable change over to him.