When you need an ophthalmologist to care for your eyes, Dr. Chen is the go-to person…read more For exquisite care and prep by conscientious assistants, to the exam and diagnosis, there is something reassuring about getting the best treatment available. As my high-deductible insurance leaves much to be desired, I find the office very helpful, solicitous and they show a keen concern for my situation. I would recommend Dr. Chen and her staff without reservation.

Have been a patient for over 18 years, and I see her at least 3-4 times a year. Dr. Chen is an…read moreexceptional doctor, and I've always had great customer service. I've recommended her to a few other people, who also have had great experiences.

Dr. Steven Johnson was a recommendation from my insurance agent. He had great success so I went to…read moresee if my cataracts were ready to be removed. Dr. Johnson was great about discussing my eyes and the choices for lenses. His staff is very helpful and concerned about my well being. After all the tests, I indeed need surgery. It was scheduled by Lorraine that day and she even coordinated with Dr. Daniel Hile for checks in between surgeries. It was an amazing surgery at San Luis Surgery Center. I felt very safe and was cared for. Thank you all for a great experience.

My optometrist told me I had cataracts and recommended Dr. Johnson at Central Coast Eye. Short…read morestory: Everything went extremely well. The results exceeded my expectations. Highly recommend Dr. Johnson. If you want more details read on. My eyesight has always been problematic. The amblyopia in my right eye was not diagnosed when I was a child. As a result, I have never had binocular vision. The lens for my right eye has basically been a thick magnifying glass for the last 50+ years. On my first visit with Dr. Johnson, I was impressed with the thoroughness of the exam and friendliness of his staff. Dr. Johnson characterized my eyes as "challenging" because in addition to the amblyopia in my right eye I have a partial hole in the macula of my left eye. On top of that, I had astigmatisms in both eyes. He recommended a modified blended vision option with an intermediate focal point lens for the amblyopic eye and a monofocal distance lens for the left eye. Both lenses would be sized to increase my visual acuity to their maximum potential and thereby minimize the need for glasses - except for reading. I was a bit hesitant and lobbied for a multi-focal lens or an extended depth of field lens for my dominant left eye since that is what many in my peer group had successfully received. He carefully explained why that would produce a poor outcome for me. I heeded his advice. I had the two cataract surgeries a week a part. My world is now brighter and clearer than I ever remember. I want to thank Dr. Johnson for his patience in understanding my individual situation and providing the type of seasoned advice that you would expect from an experienced medical professional.

I feel like the customer service here has never been great…read more.. My recent experience was extremely disappointing. I felt the level of customer service was poor and the overall process left me feeling misled. No personal customer service .. Very mechanical feeling During my visit, I was informed that I would need to pay an additional $30 for an eye exam unless I agreed to have my eyes dilated, which I am unable to tolerate. I paid the fee, as I recall a similar charge from the prior year, although I was not comfortable with it and chose to remain with the office rather than switch providers. Afterward, I was asked whether I was there for glasses, even though I have only ever received contact lens services at this location. I was then informed there would be an additional charge for a contact lens prescription, which I believe was approximately $70. At that point, I urgently needed new contacts, or I would have left the appointment altogether. This raised concerns for me about the purpose and value of having insurance coverage. Also, why was I not informed prior to the visit? To add to this, the customer service throughout the visit was unprofessional and made me feel as though I had done something wrong simply by asking questions. Finally, I was concerned about sanitation practices. I did not observe or smell any cleaning or disinfecting of the equipment used during my exam. I was also left questioning whether the contact lens case provided was new or previously used. Additionally, I noticed the solution bottle handed to me did not appear to have been cleaned, and after I used it, I placed it back on the shelf myself--confirming it was not sanitized at that point. While I typically bring my own supplies, I came directly from work that day and had forgotten them One last side note... last year I ordered my contacts and they were sent to the Templeton office.. Huh? I live in SLO and go to the office there. I was made to feel like I was in the wrong. I ended up going up there and picking them up because it was going to be at least an extra week before I could get them. I'm still bewildered by that one! Overall, the experience was disappointing and has raised concerns regarding transparency, customer service, and hygiene standards.

If I could, I would give them a 0. I got a NOT requested call from them on my message machine. I…read morecalled back and I talked to one person and I asked her why they were calling me and where did they get my phone number. She hung up on me. I called back and talked to a man and told him I had been hung up on and again asked why they called and how they have my phone number and he gave me a juvenile response and hung up on me. I tried calling again and my call was immediately HUNG UP ON. I don't know if there is some agency I can report this to but I will research. I have no problem with my eyes and I have a Doctor who would refer me to some notable agency if I did and DEFINITELY NOT SLO EYE ASSOCIATES.

Overselling the LAL lenses and making promises I will see perfect without glasses and never have…read morehalos or floaters... After paying 8+grand each lense, and, after my last surgery in early April, several adjustments, secondary cataracts, and close to 20 visits to work on this issue, I cannot read road signs clearly until right next to them. Reading is a chore, and sitting in my living room watching TV and not seeing lettering clearly is a frustrating outcome. I have floaters, eye sight that changes and very sensitive to lights in stores and at times, a tipsy feeling because the eyes are not adjusted to each other... I personally don't recommend these high cost lenses. Two glasses techs have told me at least 10-15 people regret these lenses and the are unsatisfied. This is not to say some may be happy with them, but I definitely had much better vision before the surgery. The refering doctor I believe is really trying to help me. He has seen me countless times and is very kind and I believe sincere. I feel a refund is in order if my eyes do not result in quality vision and being able to drive safely. This has impacted the quality of my life and I cannot endorse these lenses. Other people need to hear about these high cost lenses and NOT be oversold on them!

Botched the Toric lens replacement for one of my eyes. My vision is worse in that eye than it was…read moreprior to the surgery. Not Good!!

Dr. Steinle was excellent! My surgery (Vitrectomy) was painless and healing was quick. Highly…read morerecommend this doctor.

Do not recommend,they were totally overbooked wait time 2 hours. It felt like cattle being herded…read moreinto revolving rooms. Dr. Finally came in acting like a high school senior with a superiority complex along with pats on my shoulder. I felt sorry for other seniors sitting so long and asking when will they be seen. Good luck to other patients. My eyes will be going to a private practice along with the quality it will give me.

Amazing great and friendly medical assistants and doctor. Everything in same place. The frames are…read moreoverpriced!

As we wait 40+ minutes, so far, past the appointment, we reflect on this business has the audacity…read moreto charge $75 if the patient is late. It should be businesses that are charged for wasting peoples' time.

I had bilateral cataract surgery here in April. The experience in the office was professional and…read moreefficient. Dr. Goodman listened to what I had to say, and went out of his way to satisfy my questions and special requests. The surgery center and follow up were fantastic. Dr. Goodman makes his patients feel comfortable. He is very competent and confident in his field of expertise. I 100% recommend Dr. Goodman and his staff if you require eye surgery.

I have had my catract removed and procedure went very smooth. I love it that I got all the eye…read moredrops before and after so recovery was very easy. Dr Goodman is very nice and he also explains everything that he will be doing durning the surgery . He also goes in great detail what restrictions you may have after surgery . Surgery for removal lasts about an 1 or so but mainly depends on the case everyone has different eyes. I love how friendly all the staff is and how helpfully they are. It is an outpatient procedure for surgery staff ent above and beyond walking me to my car and making sure I was okay afterwords.