I was really excited to try this place because I saw all the amazing reviews. I went on their…read morewebsite and scheduled my consultation. The website gave me the option of in person or video appointment. I picked the in person option and a couple days later I received my confirmation email confirming my in person appointment with the address of the facility. I also received some documentation that I completed prior to the appointment. On the day of my scheduled appointment I arrived 15 minutes early and was informed right at my appt time that there was a confusion and my consultation was over the phone. So unfortunately I did not get to see anyone even though I drove down there. Their location is very pretty and calming though.

Jennifer Peau is an amazing therapist. Never judgemental, always kind, and balanced in her…read moreapproach, Jennifer is a clear expert in her field. Her support is constant and encourages self-reflection. It is evident she cares deeply for her clients. Your search for a therapist should stop here with Jennifer!

Had the pleasure of having Anthony as my therapist for a few months to help me work through a job…read moreloss along with a few other personal projects, and it was amazing. Anthony was down to earth, transparent and empathetic. I felt like I was heard and supported in every session. When we both felt like it was time for me to graduate, he asked me if I was ready and reassured me that I could always go back if I needed more help. I really appreciated this and felt like he was always looking out for me instead of seeing me as a bag of cash. Thank you again for all of your help Anthony!

Anthony was wonderful to my family. He was super patient and understanding. He was also very…read moreflexible and had our best interest at heart. I am very grateful to Anthony and definitely recommend him to anyone seeking therapy!

Excellent at listening and using real solutions that work with young teens. Works well with parents…read morealso.

Dr. Lake is an awesome, top-notch therapist. He listens with intent, is engaged, fair, respectful…read moreand personable. And the icing on the cake is that he is funny and down-to-earth. We really connect with him. We enjoy his weekly assignments and truly appreciate his approach to counseling. His office is nice, welcoming, and comforting . I can't say enough about just how valuable Dr. Lake has been for us.

Dr. Hoffman is kind, patient, brilliant, funny, compassionate, and just the most amazing…read morepsychiatrist I have ever had the pleasure of knowing! She treats the whole person not just the symptoms! She sees 2 of my children and I feel so blessed to have her helping my family. She goes above and beyond!!! Dr. Brandon is such an amazing neuropsychologists he helped to give us the diagnoses we have searched for, for years with countless other doctors! He is kind, compassionate, brilliant, and funny! When these 2 doctors are teamed up the difference they have made in my children's lives is beyond words, and I can't thank them enough! They set the bar for mental health treatment! The staff- everyone at the front office is always kind, compassionate, and helpful! I have always been treated wonderful! This office all the way around is the Best! Thank you for everything y'all do for my family!

I have called this location multiple times regarding scheduling an appointment. Every single time…read morethe receptionists sound like they hate their job. They have patients fill out an intake form but do not stay up to date with paperwork, and do not contact patients once intake form is processed.

A truly positive experience. My counselor created a safe space where I felt comfortable opening up,…read moreand their guidance has helped me navigate challenges with more clarity and confidence. I'm really thankful for their support and highly recommend them to anyone seeking help.

My grandfather was hospitalized and I was in denial that he was ever going to come out. For 3…read moremonths, I had false hope thinking "he'll make it.. he'll come out". My grandfather passed away and was the first family member I had lost in life, and I've always been uncomfortable and confused when dealing with loss, let alone death. The counselors at Central Counseling Services really helped me work through my grief and helped me learn how to process it. Without them, I'm not sure if I would have been ok. I might not have processed it or even accepted it as quickly as I did. I owe a great deal to Central Counseling and the counselors there. The staff is wonderful and the facility is filled with love an care.

Let me save anyone who needs mental help.... Do not go to Renewing Hope .. The so called Dr.s / NP…read more/ counselors . Are only there to make money from insurance companies. They do not care for their patients. The worse place ever. Please do not see anyone who works for this co. Especially CECEL BHATIYA-NP Stay far away as possible from this guy. He doesn't know what he's doing.... He definitely doesn't need to be treating vulnerable people in need of help.. By the way he will not file any Disability either for his patients if your White. This place is Racist !!!!!! Save yourself the time and heartache. Please go elsewhere you won't regret it. By the way , I saw a Dr. at Renewing Hope back in 2023 when I started to loose my mind. she was ok . Gave meds,treatment,counseling,Disability. It was still a hassle but I managed it through a hard time in my life. I come back 2 1/2 yrs. Later my Dr. doesn't work there any longer. Was giving someone new. Hmmm wonder why she no longer works there. ? Probably had enough of their own bullshit.. Good luck to any person in need of mental help. You are not alone!!! There is help out there somewhere just not here at RENEWING HOPE FAMILY COUNSELING CENTER in Yucaipa Ca. Such a scam of a place !!!! Their moto should be, Where everyone gets paid except the patient. I could go on and on about this shit hole of a place of so called business

While the office staff seems competent the actual providers are poorly trained for trauma/PTSD…read morehealing and recovery. I have honestly gotten more and better help from YouTube videos with much less frustration. It was a very disappointing experience. They focus on medicating symptoms without treating and healing underlying trauma. I would give them a zero if I could.

Woah! I have been…read morehere twice since my last review and my goodness has this place changed for the better! The doctors listen! Meds are given right away! The place is even comfortable!!! There still are the typical things such as waiting in long lines for meds which you will witness nearly everywhere, but this place is striving to make positive changes

Everyone from the staff, to the food 5 stars. I'd give 10 stars if I coukd. Special thanks to…read moreDenise, Norma, and Valerie, Activity coordinators. Kitchen staff for really putting that extra in the food they prepare. And last but not least the Dr's, LVNs and RNs. Thanks for being awesome.

Had my first telehealth appointment today, have always been skeptical about speaking to a stranger…read moreabout my mental health. Although i was referred by a trusted friend. I have to say it was a great experience. I felt comfortable speaking freely, i did not feel pressured, i felt like someone actually cared about my feelings. I am looking forward to developing my plan and hopefully once our current pandemic is over i will feel comfortable coming in person. Highly recommend

I highly recommend balanced mind counseling. My daughter felt comfortable when speaking with her…read moretherapist. She was attentive, patient, and professional. She was able to accommodate a virtual appointment which is very appreciated in this time. I'm happy that my daughter will continue her sessions.

This program is truly great…read more If you're honest with yourself and open to the process, you will absolutely see positive changes in your life. Greg, Loretta, Amy, and Vincent -- thank you. You didn't just help me get through the requirements of the program; you gave me an experience that will stay with me for a lifetime. Going through this program forced me to face who I was when I first walked through the doors, while also helping me address parts of my past that led me there. In my opinion, it genuinely helped me become a better person. I highly recommend this program. If you're about to begin this one -- or any program like it -- I truly encourage you to take it to heart and participate fully, especially during group meetings. The more you're willing to share, the more you'll get out of it.

This program I recommend 100% they are great very friendly and awesome. They will work with you,…read moreGreg, Amy, and Gabby were very helpful and friendly. They help me with everything that I needed to take care of 100%. I recommend everybody who needs a DUI program should go there. The type of care I received from all of them was 100% on point they took care of all my needs.

The amount of love that this woman has for her clients is indescribable. She listens and she…read moreunderstands and she has a way of making everyone comfortable. She's well rounded with her knowledge in just making situations better and feeling good about the "moving forward" process. Being held accountable is important and she will make sure that anyone involved acknowledges that being accountable is very important in order to move forward in life. Claudia has compassion that I can't explain. She sees things for what they are and her positivity is what gets me through the next day. Not her first rodeo. Being cool, calm, and collective comes easy to Claudia. This woman is full of love and it shines through me and my children and I had to share my option and experiences so far. Looking forward to this journey with Claudia.

Poorly written reports , copy and pasted from another client, had the wrong names throughout…read morereport. Lazy work.