I've been visiting Firestone in Montclair, CA for some years now. I go to this location because it's close to my home. Sometimes I do feel like the manager and staff will try and upsell even if not entirely necessary. Overall they do a good job. The last time I visited they did not fill my tires and they were low so that was a bit weird. Also, they usually are finished pretty fast depending on service. read more

This place is called Feniks Auto on Groupon, I took my car here and they told me that my breaks and rotors were bad and in addition to the cost I paid on Groupon which was $140 it would cost me an additional $313. I don't know much about breaks or rotors so I just said okay. Not even a month later my breaks are grinding so I called and took it back 3 weeks later and they couldn't replicate the sound and said "It's new breaks" the get "dusty" and to give it time to break in. Two months later it's still happening. I looked at the yelp reviews for Feniks Auto and they all are having similar issues. I am about to take my car to Honda and get a full inspection because there is no way they actually replaced my breaks and rotors . read more

Central Firestone - Auto Repair Near Me - Ontario, California

Went in there for a simple brake pad replacement job. Got told need to replace rotors too. I had replaced the rotors a year ago so I found that odd. When asked for a reason why rotors need to be replaced guy couldn't give a definite answer, just said wouldn't replace pads until rotors were replaced as well. Pads were thin but still good for 3-4 more months so no metal on metal contact or screeching noise when braking. Trying to rip me off and upsell additional not required services. Would not recommend this place!! read more

Steven is a lifesaver. I was quoted $1000 for front and rear break service at American Tire Depot, I ran over here after finding a Groupon for brake service and Steven honored the price on Groupon and saved me $700!!! I will be coming here for everything. As a woman, these things can be intimidating and he took his time and explained things to me so I knew how to handle them in the future. Very grateful for his help. read more

damaged my vehicle when getting my braked replaced, then tried to tell me it wasn't them

Got my card hundred thousand mile tuneup boy the manager really takes care of you excellent work my car is always top condition great prices I highly recommend this auto shop took me years to find a place that's this good and they have integrity they don't overcharge you for things that you don't need read more

Central Firestone - Auto Repair Near Me - Ontario, California

I had the most incredible experience the other morning when I pulled into Central Firestone in Ontario, California. These excellent professionals took my car right in, examined the rotors for safety and quoted me a spectacular price for new ceramic pads matched to my car's specific OEM specifications. Growing up in Detroit, I know cars. And I really know people who know cars. When I arrived, I could hear the workers literally chatting about brakes, like it was their hobby. They were deep into it! You could tell they super knew their stuff. Not too much later, the owner showed up. A fascinating gentleman who obviously had supreme knowledge of auto works and was great to speak with on a number of levels. They ordered the parts from their nearby supplier and I walked over to a restaurant to inhale a burger and some coffee. By the time I got back they had already finished the job, amazingly, and the car was parked in the lot. It's a few days later now and I will totally say, this thing hasn't driven so smooth in years. The stopping is so cush, the confidence that I have now is so assuring that I feel like I can drive for miles and miles with no worry whatsoever - which I totally have been doing hahaha. Thanks guys, brilliant job, fast as could even reasonably be expected, and at a super price. Also, I just passed the state's VSSI 3-hour brake and lamp safety inspection with flying colors! Central Firestone just wins hands down read more

They replaced both catalytic converters in one day for less than a third log what the dealer wanted!

Bought a brake replacement from Groupon but I had to make a appt for it. I spoke with someone about getting it done they told me to call back the next day at 10 am. I've called about 8 total times they don't answer the phone at all until it's time to close. Why advertise a deal that requires an appointment but don't answer the phone ? Someone feel free to contact me read more

great and easy work, hassle free. They took my car in and we're able to repair my issue that had troubled me for a long time.

I have been going to Stephen for about 10 years now. My car maintenance and services have been great. Very detailed in letting me know what my car needs or what services will be coming up base off mileage. The staff is super helpful. I look forward to getting my car serviced each time. Highly recommended! read more

I wanted to trust this shop, but they've done me wrong today. Steve you know what you did... and it was not the right thing. free alignment was promised since the day they quoted me for a set of 4 tires. i came back eventhough the final price was higher than what was quoted for, i figured the free alignment would make it worth it. i kept an eye out when they've working on my car, and my car never even made it to the alignment rack. when i confronted Steve he said yeah, its done. after all the bs he tried to throw at me then he said my car didnt need an alignment. i asked for a printout of the alignment report, and he said we dont do that here. i wonder why? So right after i left this place i went straigt to another shop to get it aligned. look at the attached photo... does that look like i dont need an alignment? Cmon Steve you could do better than that. This aint my first rodeo, i used to own a shop, and its guys like you that gives other honest shop a bad reputation. all it took was half hour of "true" labor and i wouldve been your return customer. shame. read more

Central Firestone - A L I G N M E N T. you need it. - Auto Repair Near Me - Ontario, California

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Fantastic car fixing place!!! Quick service,High quality, and very nice people out here! Just changed my brake pads, Steve helped me out. Very fast,very professional. read more

Central Firestone - Auto Repair Near Me - Ontario, California

All wheel alignment and oil change good and friendly service. Seems reasonably priced.

Andy was awesome, took care of accurate heating and air conditioning with fast repairs. Thank you Andy.

They are top-notch. I brought my car in for repairs due to the check engine light on. They fixed the problem and now my car runs better than the day I bought it. Highly recommend. Thank you Andy and Edwin! read more

Great service. Owner of the store is a real stand up guy. Been a regular here.. highly recommend

Wow! That's the word that comes to mind with the service i received from the whole staff Steven in particular. Friendly, honest and efficient. My boyfriend referred me and he is hard to impress but he raves every single time he comes here. Save time and avoid a dealership, this will not only save you time and money but the headache of dealers. Usually when you come in as a girl alone they try to upsell things you don't need but here no bogus recommendations. Thank you for taking great care, you've earned a customer for life. read more

The facts only: on April 22, 2020 I went to this place for a brake job. It turned out to be about a 4 hour ordeal after they initially ordered the wrong parts and had them delivered....we had to start all over when they realized they messed up. The mechanic pressured me to get rotors so I FaceTimed a mechanic friend of mine in front of the rotors to get his opinion. He asked me to run my fingers along them and to examine them for ridges. He assured me that I didn't need rotors and this was standard operating procedure for a lot of these shops to make money. The owner seemed very annoyed that I was not going to get the rotors replaced and made it a point to tell me he wouldn't warrant the job. My sensor had literally just gone off, I had no squeaking, so I was pretty confident all things considered and after speaking with my mechanic friend Rotors were unnecessary. Fast forward to May 26, 2020 barely a month later and my sensor is activated for BRAKES!!!! After looking underneath my car I see a long sensor and plug loose and hanging underneath my brakes!!!! I call on the morning of May 29, 2020 to let him know I would need to bring the car back in. That afternoon I walk in and the owner asks me what the issue is and states immediately something about me not getting rotors and that whatever parts he receives thats what he puts on the car. Literally anything but accepting responsibility for the work. I said listen this has nothing to do with rotors, and you should be making sure that parts put on cars are correct can you please just fix the sensor so i can be on my way. He also mentioned something about me having to come back because he'll have to order a part blah blah blah. We all know how long it takes to get another sensor sent and plug it on! He had an attitude with me because I didn't want to hear excuses, i just wanted my car fixed. Bottom line, he tells me if I'm going to have an attitude I should go someplace else. I said "excuse me?" And he continued with this narrative as if I had come in being disrespectful, rude or loud. I simply wanted my BMW brakes fixed properly according to what I paid for. I told him i would go elsewhere to which he THREW MY KEYS across the desk at me and they hit somewhere between my hands and chest. That's when i cursed him out epically and he asked me to leave and threatened to call the police on me. Typical narrative that this white man tried to create to make me appear like the angry black woman after he throws something at me.... Save yourself money, time, dignity... don't go to this establishment particularly is you are a person of color. If you disagree with him or his work or ask him to fix his mistakes he will accuse you of "having an attitude" and then threaten to call the police on you. read more

BEST mechanic shop in town!!! Owned by Steve a loyal and respectful owner! I came in for a oil change got an awesome price and amazing service. They later find out I was also leaking oil. Steve was able to work with me with payment and prices. Great place highly recommended. read more

Central Firestone - Great prices and amazing customer service! - Auto Repair Near Me - Ontario, California

Had my car oil changed here back to Jan. 2020, the service is good. Also get quote on several other fixes, the prices were good overall. The guy Steven is polite and great! Brought my car here for the items he quoted and wish they do the good job again! Will update it after the job is done. read more

This place is Awesome very Honest and that is hard to find nowadays very good pricing and extremely friendly will definitely be going back

Always make sure to Youtube & Google anything they tell you, just to educate yourself on what you're being charged for and how much time they're ACTUALLY spending on your car. read more

I called in from the Hyundai Dealer after getting a quote to get new brakes and rotor resurfacing. Hyundai's price was $250 with an additional $99 for brake fluid. I came into Fenik's Auto and they personally took me into the shop to show me that my rotors were not able to be resurfaced. They wanted to show me their honesty and the employee took me in and gavee the best price possible and was able to price match a Groupon deal. Total out the door was $232! This included new brakes and new rotors. He even refilled my brake fluid for free. Total time they took was 45 minutes. I have never been more satisfied with a mechanic until I came here! Thank you Fenik's Auto! read more

Finally found a reliable, fair and friendly auto shop. Stephen the owner works as hard as his crew. I have a Maserati and will not take it anywhere else. They can do A to Z on all types of cars. They are upfront and prompt. Trust me; go here! read more

Came in a few days ago around 8AM. Had to wait for a while before anyone asked me what I needed. Looks like they are understaffed. A man that was waiting for oil change said he was waiting for over 3 hours!. I ended up walking out and going somewhere else read more

I bought a Groupon for work on my break pads and they honored it with no problems or added fees. Not that they would, but you know some places have additional fees or try to charge you more when you get there if you buy a Groupon? They didn't at all. And I thought I got a steal for what I paid! They are known on Groupon as Feniks Auto. Great service. The owner made sure everything was working right, and he said everything looked good. I will be back again. read more

I like this place I been coming here for I think 5 or 6 years, they try to help me out with best pricing and the employees are very nice. They always took good care of my car. read more

So I bought a groupon for brake service the title says full service including brake pads. But really it only includes brake pads plus labor like most other groupons so be aware. I already knew that only my front brakes needed repair because i had them checked somewhere else, but the price was too high though it was explained at the previous mechanic what I needed exactly. So I come into Feniks and they check everything which is fine. He says I also need new rotors and the groupon only covers brake pads and labor. When I refuse the extra $135 he's quoted he's upset and my car is left lifted for an hour. This may not seem like a big deal, but as a woman it made me feel helpless and trapped because at this point you know someone is purposely being spiteful towards you. When I received my car he didn't ask when I'd be back to redeem my voucher so clearly they don't want my service thank god groupon returned my money. I won't be here again. read more

I have been bringing my car here for over 1 year and the service is excellent. Recently brought my daughters car here as well. I can highly recommend Central Firestone for great work at a fair price! It is nice doing business with an owner that is honest and appreciates your business. Thank you to Stephen and the entire team at Central Firestone! read more

Steven and his staff are wonderfully honest and skilled. Thank you for taking care of both my cars!

I've been to quite a few shops in the area but this by far is the best one yet. The service prices and quality are really amazing and you can tell immediately that the owner Steve is genuinely there to help you and make sure your car is in great road condition. 3 years now for all my maintenance and major mechanical issues and I'm always satisfied. I would defiantly recommend this shop to any of my friends and family read more

Steve has always been honest with me with all work needed on my car. Whenever I have needed work performed on my car I have come back here. Good quality work, and never any issues regarding work performed. Great place for car repairs. read more

Firestone is the place to go. Steve is always willing to work with you and try to hook you up with the best deals. I don't bother with Costco, Sams, America's Tires for some new shoes on my vehicles. I don't go anywhere else for my cars maintenance. His staff are always on top of everything. Been coming here for 8 years now and never any issues. read more

This is a great place to get your car fixed. I went to another tire shop where they told me that my brakes were completely worn out in the back. I went here because I found a Groupon I needed my brakes fixed ASAP. I went here and didn't even need my back brakes fixed just needed the front ones and new rotors. All of the guys there are super nice and are really honest. I totally recommend this place to anyone & everyone! :) read more