If I could give them six stars, I would These guys are outstanding and priced fairly If you want a full service auto shop this is your place!!!!! Can't say enough good about Shawn Jenkins. He is always so wonderful to deal with.... even though he needs to ride his bike more. Thank you so much for putting my piston return springs back into place and my muffler bearings back in the right position LLN read more

Different owner. Would not recommend any more. Shawn who has been there for a long time should have his own auto care. I would recommend him anytime. read more

This Rancho Autocare Damaged the Valve Cover Gasket during Pretend to Replace. Oil Leaks Puddles pool, wet oil streaming down the side of the engine block that causing Engine sputtering and damaged the spark plug tubes because the inner spark plug seals were pinched and beyond Damage. Rancho Autocare fail to Replace Volve Cover Gasket and leak engine oil immediately. The repair shop is fully responsible for replacing the damaged gasket and Damage Engine Component from Oil Leaks. People STOP taking your Vehicle this Rancho Autocare at all costs. read more

Overpriced. Protective of their money. Failed to get the job done. Do you like feeling stupid? I'd visit here then to buy a $40-$90 AC hose for $201.39. Every piece I got replaced is severely cheaper at any given shop. I spent $173 for a diagnostic to see what's wrong with my A/C and they're only willing to give me 50% of that as credit towards the repair, as where other shops would count 100% towards the repairs. After spending $1500, I get told the jobs not done and they want another $500 to get it working and that's with a discount. I want potential customers to be aware of this. read more

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I was very happy with the prompt, friendly service at Rancho Auto Care. They were honest, took the time to explain everything, and did not recommend any unnecessary repairs. It's refreshing to find a shop you can trust. I highly recommend them! read more

When Kevin sold his part of the business their quality went down. I've been doing business with them since 1999 and will no longer refer anyone to this business. Horrible service horrible repairs and zero warranty on their repairs do not go. Anyone is better read more

This is the place to go for a good and an honest mechanic! The team here is wonderful! I think the pricing is fair. Thank you, Rancho Autocare! MD read more

I was referred to Rancho Auto Care by a co-worker in 2007. Love it from day one. Kevin the original owner was great, best customer service!! Now when they sold the business, we hit a few bumps (nothing major) they made it right, and I also knew I was spoiled by Kevin. They have went out of their way to give me excellent customer service, and have made me feel like a truly valued customer. They keep my 2002 Toyota Sequoia running great, I save so much money because of them, by not having to buy a new car (with no new car payments). Shawn and Brett and Mehrad are are awesome !! fun & full of knowledge, always ready to help!! My one and only service repair shop, (20 year customer in 2027) I have referred so many of my family and friends there, and will continue to to do so!!! Thanks Rancho AutoCare & here's to 20 MORE YEARS!! (Cheer's) read more

I just took my car here for service to have my water pump replaced and spark plugs. I especially liked their communication when quoting me on how much my car would cost to be repaired. I felt their prices were reasonable for the work I had done on my car. They were referred to me by a smog shop across from them. They did an excellent job they were professional and to my surprise I had a little goodie bag in my car when I picked it up very nice touch. We just found our new Mechanic for our cars. read more

Honest and trustworthy timely great prices won't take my truck anywhere else from now on

My mom's car needed diagnostic service for an unknown issue. Rancho Autocare not only met expectations but exceeded it. They were timely and provided an excellent value by performing an overall diagnostic, and providing us all the details without assessing an overcharge. It's difficult to find solid service providers you can trust to do a complete job and provide a high level of value. Now I've found one, I will definitely be taking mom's car to Rancho going forward. read more

After the outstanding experience at Rancho Autocare.. i am a customer for life! They provided excellent customer service, they are highly knowledgeable and efficient and above all else.. HONEST:) You, your car and wallet will be happy I highly recommend Rancho Autocare! read more

If I could give zero stars I would. This place is terrible!!!! First of all my check engine light came on in my car. I found this place online and saw the good reviews so I made an appointment for servicing. When I got there at my appointment time they told me that they didn't see my appointment. That wasn't such a big deal as they told me that wouldn't be a problem, but what happened next is a major red flag. There were three men behind the counter. The two in the front were rude, arrogant, and obnoxious in their tone and demeanor. One asked me forceful and loudly "what's wrong with your car?" As I was trying to explain what was going on with my vehicle I had to look up the name of what my diagnostic said because I couldn't remember the name of it. While I was looking for it in my phone they were rudely asking where I got the diagnostic done. When I told them where I got my diagnostic they were mocking me and laughing at me about where I got my car diagnosis and said the diagnostic was most likely wrong. However, they said that they would fix my car for what my diagnostic test said if I wanted but if that wasn't the problem that was basically my fault if the issue wasn't fixed. So basically if I didn't pay the overpriced diagnostic test fee they would fix something on my car that might not even be the problem. One of them then went on to ask me did I need both parts replaced? It's important to note, he didn't look at me the entire time he was talking. It was as if I was of no significance to them as a potential customer. I told them what did they mean both parts and they mocked me again for not knowing. I didn't know what parts they were referring. After that, they quoted me prices of the cost per my diagnostic which would be, $108 for each part, labor cost and some other cost for $379. From their calculations it would have cost me almost $800 and that's not even accounting for other charges that would have occurred while they had the car had I paid for the second diagnosis. First of all, why would you fix something that wasn't the cause of the problem? Isn't that not safe on the mechanics part? What if I left and then I got in car accident from my car not properly functioning due to them not targeting the correct issue. They then went on to say that it would cost $179 for a new car diagnostic if I wanted to know for sure. Mind you the entire time they were fast talking me as if I was an idiot using fancy car terminology that I did not understand to the point where I had to politely ask them to slow down in their delivery in speaking with me. They were asking me questions about car parts that I didn't understand and then mocking my lack of knowledge. The vibes in this place is all about swindling innocent people perhaps women who also happen to be a Black person too who don't know much about cars. I don't know if it was because I am a woman or because I'm a Black American that caused them to behave in such a matter. Either way it was very strange. It was an uncomfortable situation that raised a level of fear inside of me due to their overwhelming verbal pushinesss and alpha male aggression. Of course I did not allow them to do anything to my car and I'm glad that I left because they were definitely overcharging me for the parts had I got the work done there. After I researched I found out that the part they tried to charge me that was $108 for two parts they said I'd need is only $30 brand new for my car model. Needless to say, the next place that I went were amazing! They diagnosed my car for half the price of Rancho autocare and come to find out that all I needed was an oil change. Imagine being out of $800 plus dollars when all that was needed was an oil change. My car is running beautifully. Thank you to the next place that I went for your excellent service to my vehicle and your customer service and respect to customers regardless of gender and race was outstanding. Anyone looking for an honest mechanic please do not go to Rancho Autocare . They will dupe you out of your money while verbally abusing you simultaneously. Not good. I do not recommend Rancho Autocare. read more

I was referred to Rancho Auto Care by Sal of Rancho Transmissions and Automotive after telling him my Honda was overheating. Kevin was a big help and clearly communicated every step of the way. The problem was diagnosed the same day it was towed in, the day after I gave the go-ahead to fix it, and today it's fixed. Very excellent service, and honest, too. Other less reputable places could have tried to say I had a blown head-gasket when I knew it was a radiator related issue. I got my car back clean and it works like new. I highly recommend Rancho Auto Care. read more

I highly recommend Rancho Autocare to anyone. Kevin has been so helpful to me as I just moved to the area within the past year and have had several times when I needed help with my older Toyota 4 Runner. There is always reasonable availability for them to schedule me in. Even if it's an emergency and I need to drop off my car they're still able to work on it within a couple days at the latest. Kevin does a great job at explaining what is going on with my car as, naturally, car stuff can be a little confusing. I even had a situation where the ball joints that they replaced actually were faulty and affected my alignment within several months. Rancho Autocare and A & A Automotive (excellent car shop just down 9th st.) teamed up to fix the ball joints and were very generous to me during that time. Rancho Autocare is a stand up shop where you will be met with reasonable prices, wait times, and evaluations you can trust! read more

Rancho Autocare - A spacious waiting space. - Auto Repair Near Me - Rancho Cucamonga, California

Since Kenny has sold the business the place is not the same. Their new management is all about making a buck. I just had my truck serviced and in a week an exhaust sensor went out. They charged me to do a bumper to bumper inspection to tell me that my oil was fine and everything else that they had just survived. When I questioned the owner he told me that it was also for plugging the computer to get the code and the tech had to analyze it. Over 300 bucks? I recently had the same problem. Took it to the dealer. They did not charge me for analysis and gave me a print out at no charge. Bottom line. Don't go here you will get ripped off. I feel sorry for Shaun. Great guy and honest. Had to keep on with the new management. read more

Went for code read. Ticking noise front bottom engine. Worst case scenario. Engine replacement. Definitely family owned and operated. Clean location. Friendly personnel. Ask for Murdad or Sean. Service techs are thorough and quality work performed. Not overcharged for service or parts. Honesty goes a long ways. This business has been servicing the area for decades and I can see why. Business has grown as customer referrals have helped this place grow to at-least 3 locations that work in combination with each other. Definitely will be taking all vehicles to Rancho Autocare. It is the mechanics you hope to have to deal with when looking for auto maintenance or repair. read more

I came here after a recommendation from another mechanic who didn't repair what my car needed. I left my car and they said they would be able to get to it either that day or for sure the next. I was pleasantly surprised when they had called me later the same day to give me the diagnosis and cost. They were able to complete the repairs early the next day and in less than 24 hours I had my car back running I'm great condition. Even though I hadn't asked, Shawn brought the old parts in a bag so I could see what had been replaced. That was an extra step that I appreciated. Thanks for getting my car back up and running Rancho Autocare! read more

We have a few vehicles and family vehicles we take in. The front desk service...it really depends who is attending the desk if you will be spoken to with respect or like an idiot. Recently we have taken two vehicles in for brakes. Satisfied with the work completed we pay (overpay) so now in debt on a credit card we still have issue with the brakes. Had to take one in for service and paid again... Hopefully it's fixed right. The other vehicle will have to wait to fix their fix again we just can't afford it! Any recommendations for a better mechanic? read more

They did an excellent job replacing my catalytic converter. Good communication and delivered as promised.

I took my car to them tonfix the censors and an oil leak and was charged $1500 only to find out the oil leak wasn't fixed and now my car is totally inoperable. My alternator belt is missing along with some other parts. When calling to speak with the shop manager he was unhelpful. DO NOT GO TO THIS PLACE EVER read more

Been going here for 30+ years. We refer anyone we can because they are honest and do great work.

Just had my truck serviced at Rancho Auto Care. I have been taking my vehicles there for several years. Sean is an expert diesel mechanic. The work was performed exactly as requested and at a fair price. I would never consider tasting a vehicle anywhere else for service. read more

My family referred me here a few years ago and I haven't used another mechanic since. They are reasonable with pricing and get the job done. I had service done for my 4 yr old Accord on fuel injectors recently and the cars running great again. Why go to the dealer when u get good honest service here. Won't take my car anywhere else than Rancho Autocare. Thanks guys!! read more

I only let this repair shop do all my mechanical work on my GMC Terrain. The staff is friendly, easy to work with and a honest repair shop us ladies can trust! read more

I am so satisfied with the service, honesty and prices at Rancho auto care ! They have a new owner who is keeping the same quality of business alive, Sean stayed on and helping the new owner and staff and it has paid off with the return costumers coming back like me . If you need honest service done with out the chargers if a dealership please please visit Rancho Auto care . read more

I was looking for a local mechanic since I was tired of driving 30 miles to my old neighborhood mechanic. Its hard to find a mechanic you can trust and rely upon, so this was my second time using them and they were very professional with reasonable rates. They explained what the problem was for each visit and gave me various cost options. I also enjoyed their friendly attitude and positive experience. I think I found my local mechanic! read more

I have been going to Rancho Autocare for close to 10 years. I trust them to diagnose, and service my vehicles.

These guys are great!! After reading all the reviews I figured why not. They lived up to everything. Telling me what needed to be done and what could wait. Whoever heard of a mechanic saving you money?? They are tops in my book. Will not go anywhere else!! read more

I feel these guys are honest and ethical. Brought my vehicle in here recently after searching online reviews for an alternative to the dealership I usually take my car to. (Too many issues with the dealership.) Rancho Autocare diagnosed my issue and got me out of there for cheap, after thinking through my vehicle's problem, proposing a solution and explaining it very clearly to me. I can only imagine what the dealership would have charged me! read more

Kevin and Shawn are top notch friendly service. I recently had them oil change my Lexus. Turned it around very quickly. A few days later I realized we were headed to Vegas. I dropped in on them w no appointment and they double checked my coolant level and replaced my wiper blades. I highly recommend Ranch Autocare. They've been solid for many years! read more

Rip-offs.. they overcharge for simple task and don't always fix the problems, more then likely they'll ask you to return your vehicle and overcharge u again, while keeping your car longer then average.. read more

We needed our brakes and rotors replaced. We got a quick and affordable quote. We were offered the lowest quote here, compared to other nearby mechanics. This was a very welcoming and professional business. Highly recommend and will be returning for further maintenance and quality service. read more

I've been taking my cars to Rancho Autocare for several years, even though I don't live real close to RC, its worth it, Kevin and Sean always let you know the cost before they do any work and you can trust that they are fair and honest when it comes to cost. read more

Just spent $1.2grand to be told to buy another car and all they had to do was drain my oil to tell me that. Feeling more than swindled since they charged me for the oil change; the place isn't the same since Kevin retired. read more

TOYOTA SAN BERNARDINO RECOMMENDED SERVICES 1. CABIN FILTER ($69.94) 2. THROTTLE BODY SERVICE ($189.95) 3. POWER STEERING FLUID EXCHANGE ($139.95) Too expensive so I went to check out places and YELP directed me to RANCHO AUTO CARE. This was my first time here so being a new customer I had to observe everything about the place and people. When I arrived in the shop I parked in the back not knowing where to park, but the mechanic told me to go around through this one door with a smile so that was a good sign that the mechanics who will be working with my car are friendly and nice. Then I said I was looking for KEVIN and there he was standing with a smile by the door and I told him that I was the one who called regarding 3 problems with my Scion TC 2007 told by my dealer and he remembered me right away.. another good sign that he knows he customers well. Oh and when I called him about the 3 problems he laughed at the last 2 that I mentioned he said that I don't need those because my car is still young and for the Scion TC manufacture doesn't require those 2 services. Cabin Filter Replacement cost me $60.19 here at Rancho Auto Care not that much cheaper than Toyota SB but I trust this place more. Kevin explained to me why I don't need Throttle Body Service and Power Steering Fluid Exchange and he explained it so well. He could do those 2 services for me but I don't need them. He had to order the Cabin Filter because they don't stock that but the part arrived about 15 minutes after ordering. He doesn't like customers waiting long so he wants everything done as fast and efficient as possible. So while waiting I was asking Kevin questions about cars and he was explaining things very well with a smile and he is so friendly. He recommended things for the best and to save me money. Also, there was another very friendly customer there that I chatted with and that customer really loves Rancho Auto Care. THEN KEVIN BROUGHT UP A VERY BAD NEWS! TOYOTA SAN BERNARDINO NEVER PUT A CABIN FILTER IN MY CAR... I WAS SO MAD BUT GLADLY I FOUND MY NEW AUTO SHOP AND MECHANICS TO TRUST. I highly recommend this place for everyone who cares about their cars because this is the place to put your car in trust with. Ask for Kevin and he will help you with a smile. read more

Took my wife's 07 Lexus to Rancho Auto Care for an Alternator Replacement. First time taking cars to Rancho Auto Care. I was aware that they were there, but it seemed like they specialized in domestic cars since their signage is mostly 'AC/Delco.' However, when I searched for 'Toyota Auto Repair' they came up with good reviews. I was not disappointed. They got the work done very promptly, and for a good price. Kevin and Shawn were professional and easy to talk with and deal with. This will likely be my 'go to' place to take my cars. read more

Rancho Autocare is great! My family and I have been coming here for years now, and they are professional, honest, knowledgable, transparent, and provide great service, quick turnaround, and fair prices. They won't try to sell you parts or services that are not needed, and before they do any work, they explain to you why they recommend a course of action so you can decide how you want to proceed. They keep detailed digital records, which they print out and give to you after the work is done so you can keep track of exactly what work is being done to the vehicle. I highly recommend Rancho Autocare! read more

I'm glad I found Rancho Autocare on Yelp.com Review. Last Sunday my car Engine cranks but does not start, I call AAA to tow to Rancho Autocare Fix and Repair. There are found the fuel pump not working, needs a new fuel pump and inline filter. Will, just take few hours to done , now my car driving fine. The place is clean and neat, l highly recommend! Thank you read more

Rancho Autocare - Auto Repair Near Me - Rancho Cucamonga, California

My cqr needed front and rear brakes, when I picked up my car, my car mats were full of dirt, and it was all over the passager side. I told the service guy about it. He offered to clean the mud. The buisness was about to close so I said I would take care of it. I feel that it could have avoided the mess if they had used a paper mat or plastic sheet. I think that neatness counts especially when it comes to customer service. read more