Amazing staff and very friendly, organized we live in a world where everyone wants to be seen right…read moreaway. Remember patients and respect, that's what the staff gives you so please do the same. I would be grateful to be helped by the employees here again.

Would not recommend coming here. The doctors were rude and had the worst attitude, making me feel…read morelike what I was experiencing wasn't real and leaving me very uncomfortable. The nurses were friendly, and I was taken to the back pretty quickly, but once the nurses left, I waited about 3 and a half hours just for the doctor to come in, wave her hand, and tell me I was fine. I ended up going to Apple Urgent Care afterward, where they actually helped me and referred me to a specialist all within an hour. I'm normally not the type of person to leave reviews, but this visit was such a shock to me that I feel others should know before coming here.

My daughter was diagnosed with a gross motor developmental delay due to benign hypotonia, or low…read moremuscle tone. She began physical therapy very early (around five months old) and worked with several wonderful therapists before we were referred to Up and Movin' Physical Therapy to continue her care. The team at Up and Movin', especially Ms. Cat and Ms. Bella, devoted incredible time, effort, patience, and compassion to helping my daughter. Their individualized exercises were exactly what she needed to build strength and coordination, and their guidance empowered me to continue her practice at home each day. Thanks to this combined dedication, my daughter began walking independently at 19 months and officially graduated from physical therapy by age two. I am deeply grateful to the entire Up and Movin' staff for their professionalism, expertise, and genuine kindness during one of the most challenging periods of our lives. My daughter is no longer delayed, and we credit her progress to this amazing team. A special thank you as well to Lily at the front office, who greeted us with such warmth and made every visit smoother. To any parent considering this clinic--please don't hesitate. The journey can be tough, but with the support of the Up and Movin' team, your child will be in the best of hands. We will always remember this incredible group who helped our little girl take her first steps. Thank you, Up and Movin' Therapy!

My son has been going to Up & Movin since May, and we've had such a great experience! The staff is…read morealways so kind and welcoming, and his therapists have helped him make so much progress. They explain everything really well and even give us exercises to do at home, which has made a big difference. You can tell they truly care about their patients. Highly recommend!

The front office staff was nice, but the doctor and PA were extremely rude and unhelpful, not to…read moremention the doctor yelled at me. Also, room was not prepped or clean for a new patient.

This place is now called Concentra. Avoid this place like the plague. Or cancel your plans for the…read morerest of the day. I made an appointment, showed up on time and Ive been here for 2 hours and they still haven't called me into the back. I need to be somewhere and now I have to cancel with people. The manager brought out snacks because of the wait times. I don't need snacks, I'm not a child. I need you to hold up your end and keep my appointment. I kept mine. I'll never be back. I can't believe you guys are being paid for this "service." Nobody let me know that this was what i was in for coming here. I hope people see how bad this place is and stop coming. Bad behavior like this should be punished with zero business.

UPDATE: 8/17/25 after 3 pm-the EMT was also rude to him!! People need GOD in their hearts, there…read morewas no reason to talk to him the way she did, he is obviously sick & feeling alone & scared! So sorry he bothered you with questions. The other EMT was more understanding & professional Another one that breaks my heart to have to review the negative experience that our loved one has here. It appears that all almost post acute/hospice services including physical therapy services lack quality care. My daughter chose this facility, primarily because it's the closest location accessible to her, and literally walking distance to the hospital, which he would be transported to since he's paralyzed. That said, I'm just very disappointed. The recent negative reviews are accurate. The response time when he presses a button or we press a button while we're there visiting him at times is very unacceptable period. I get that they're understaffed, but for all of the money that the VA is paying for him to be there, you would think they would at least hire a few more people, and he's not the only veteran. there are a lot of veterans that are there, and they're not well taken care of. And I'm saying this based on his experience and what we've witnessed - all family members, friends and his former coworkers from the base-March Air Force. The other issue that is disturbing, is that some of the younger staff, particularly the younger males & the trainees (don't exactly know what their titles are), I've caught laughing right in front of him, making fun of him to his face, most of them smell like weed, and complaining! Complaining about him right in his face. He's not quite dead yet, and he's still coherent and understands what's going on. It's just very disrespectful and quite cruel! They also make fun of him because he's freezing, and he has two or three blankets, and constantly asking for thicker socks, and for the temperature to be warmer, and at times he's confused because of dementia, but he still coherent at times, (which is a majority of the time), he just has his moments. Now I want to give 5 stars to the head nurse, which I forgot her name,, 2-3 female nurses that are working on the C rooms section , I can't remember their names, but they are always empathetic to him including the one young gentlemen, with blonde hair & accent, he always remembers us. And last, but not at least, the 2 receptionists at the sign-in desk-entrance, if I forgotten anybody for praise. I apologize and can update this review later, because I do believe in giving credit where it's due. But for all the staff that laughed at him, complained about him and treated our loved one poorly and disrespectful. Shame on you!! The day is going to come when it's going to be your loved one, perhaps a spouse going through the same exact situation as they get old. Maybe you'll remember how badly you treated these folks-karma is a bi%#!

I'd like to say thank you to all the staff from front desk reception night reception to rn's an…read moremed's lady that worked c section an those who cared for my dad Marcelo Gonzalez "Cosmo's dad". Thank you for all that you did for my dad. Rn Angie thank you for being you, you always kept me informed any questions or concerns you were there to answer them. The meds lady "sorry I forgot your name" thank you for always making sure my dad took his meds. Night receptionist Rosa thank you for always always being to polite much respect to you a weekend receptions thank you as well for being so polite to us, an playing along with patient return "policy". Rancho Bellagio staff thank you from the bottom of my heart for all you have done for my dad.

My son loves coming to his therapies. The ladies in the front are so kind and ready to assist you…read more My son is non verbal, but they always great him as well, and that means a lot to me. He loves seeing Ms Diane come out and get him for Occupational Therapy. Once he loses focus on the activity, she has something else ready to gain his focus back. He has improved so much with her and always reaches for her hand to exit his therapy session and walk out with her smiling. He adores his speech therapist Ms Krista. Her energy fills the room with joy. He reaches for her to show his love and is so happy to play with her. I love how much he has improved with her help. She's not afraid to be silly to actually bond with my son. Therapy is only half an hour, but that's perfect so my son won't get overwhelmed. And both Ms Diane's and Ms Krista's attention are dedicated to my son.

Thank you Kimberly for the physical therapy work that you did with our baby's torticollis. We have…read moreseen so much improvement over the past 2-3 months. Kimberly was super wonderful working with our baby and demonstrating exactly what we could do at home and we couldn't be more pleased with the results. Also, scheduling was easy and the staff were always friendly and responsive. Thank you again - we will be forever grateful!

We have had home care with Edith for some time and are extremely satisfied with her. She is very…read morehelpful with her explanations of medications, diet, sleep, and self care, i.e., Feet care, etc. She has been very helpful with explanations of the care process. Which, make a difference in my anticipation/nerves. All around has given excellent care. Henry Elizalde/Mary Elizalde 1/30/2024

My surgery was done on 7/1/25 as of today 7/16 they have…read morefail to properly obtain a decent PT referral for me. The 1st one was TNHHS Team Nurses Home Health Services, Inc. By end of day on Tuesday I called my primary doctor office to get a new referral for home support. Wednesday morning I called the new referral authorization they said they did not have the authorization yet even though I gave them the number. I destiny home health.com/ waited 5 hours & called back still they had not received authorization. I call my medical center back ask them to fax it to Destiny home, I waited 20 minutes & called them back to see if the received the authorization and believe it or she then told me they don't have staff to cover & was rerouting my authorization back to my pro. All these facilities are so unprofessional unbelievable. Not even my dr will reach out to to assist. SAD PART IS IM AFRAID OF NOT PROPERLY HEALING BECAUSE I HAVE NO IDEA WHAT PT EXERCISES I NEED TO START ON MYSELF. BECAUSE I WAS TOLD BY THELMA OFFICE MANAGER THAT IT WOULD BE ANOTHER 2 WEEK TO GET A NEW APPROVAL.

Spent my birthday in the hospital and Jo the patient advocate along with Dulce and Lilian from OT…read moremade it special for me and surprised me with my wall decorated for my birthday it was the sweetest thing they could have done . No one has ever done something like that for me I am very grateful for that. Michael the lvn on night shift is the most caring lvn I have met he makes sure I am well taken care of and that I have everything I need couldn't ask for anyone better.

So apparently, I got my last review removed because I didn't give enough details, so let me give…read moresome details about the horrible care my aunt received at this place. They kept her sedated 24-7 they did not even attempt to start rehab for her. She was neglected hours of the day and not changed and was soiled every time we seen her. The staff is so unprofessional. We literally seen a female and male employee chasing each other through the halls like it was a playground. My cousin had to basically call 911 and forcefully removed my aunt from this horrid place. My aunt is now talking walking and almost 100% healthy. They have severe malpractice at kindred, and my cousin has complained to corporate and the medical board. Please use extreme caution when leaving your loved one here. Is that enough detail for you? Run the other way!!!

Our family absolutely loves NDR. My 8 year old son, who is in the autism spectrum, has been…read moreattending NDR for almost about a year. The equine therapy provided by NDR has tremendously help my son in his autism journey. Not only they help him with the physical aspect of equine therapy, but his sessions also teaches him about compassion, patience, good work ethic, and responsibility. The team is passionate about what they do, and is really knowledgeable in dealing with kids with all sorts of physical and developmental disabilities. We feel so lucky to have found NDR, and have been recommending this place to other autism moms in this area.

They have great staff thank you Donna for being so easy to communicate to. My son is enjoying his…read moresessions. Thank you so much we look forward in continuing our horse riding lessons.