She is a super down to earth doctor. And she made my kids feel comfortable at there visits. We just…read moremoved here from the valley and my kids had the same doc for 15 years so I was nervous about having to find a new one. We had tried a few which I didn't care for. Then I heard about Jennifer and we made a appointment and my kids loved her. I would recommend her to anyone.

From the owner: Dr. JB Warton & Bend Kids Personal Pediatrics provides subscription-based health care to dedicated…read moreparents & their kids through a progressive health care model with an approachable voice, providing direct access to your doctor, helping you feel in control.

The work experience here was not good. For years, they have had a great deal of turnover with…read moretheir staff which leads to confusion and disorganization. They were misleading when doing job interviews and, when asked, they were not forthcoming about clinic problems concerns. This disarray ultimately prevents them from providing consistent, high quality patient services. There seems to be a systemic dysfunction going on within this organization. This significantly decreases their ability to provide continuity of care for patients in their clinic.

We brought our son to east COPA location for the first time when we moved to Bend in 2020. The…read morelocation is clean and the staff all worked to help him be comfortable during the visit. Every time I call or need something, they are very timely and knowledgeable with their responses. I am glad we found COPA!

My children are patients of BMC. We go regularly to Pediatrics and Family Medicine, with one stop…read moreat Urgent Care. All have been good experiences as far as service and treatment. Dr. Mills is our pediatrician. Love her and the staff in Pediatrics. She really connects with my 12 year old daughter. Went today for an eye injury, after speaking with my daughter and looking at her eye, she called over to Ophthalmology and got us in immediately. This is just one example in the six years we have been going there, thoughtful and thorough treatment. I really like the way that she speaks with my daughter, asks relevant and meaningful questions regarding not only how she is feeling, but how school is going, how her social interactions are going, etc. Definitely treating the "whole" child. Dr. Boggess is my son's primary care physician. My son is 14 and wanted to see a doctor for adults. Dr. Boggess does a great job of relating and communicating with my son which is not always an easy task with a teenager. Urgent Care experience was again thoughtful and thorough. You have to wait, that's the nature of the game, but our wait was reasonable. All around pleased with the treatment my kids have received at BMC and would recommend to all.

Saw John Pang MD for a swallowing issue. He briefly examined me and said everything looks good…read more That there was nothing he could help with. I went home disappointed. Then received a call from him saying he had called my GI doctor who explained the reason for the referral and now he can't help with a procedure. I was told his scheduler would call me. Waited 3 weeks and messaged them. Suddenly I was scheduled for a month out. Day of procedure just before my arrival time I was cancelled because he was running behind. No apology for wasting my day. This clinic has been a disappointment from the get go. I am going elsewhere.

I waited 3 weeks to get an appointment for my 3-year-old's asthma. Despite being a working parent,…read moreI had 3 days a week anytime and that's all they were able to offer me...for an established patient with a medical condition. Then when he developed a cold the day prior to his appointment, they refused to see him and were unable to offer another appointment time. I took time off of work to make this appointment, my son was sick and they refused to see him! What kind of medical provider does that! I will never take my kids back to this facility. I could not be be disappointed in their callousness. Shame on you COPA! Clearly you DO NOT care for kids.

From the owner: Central Oregon Pediatric Associates (COPA) offers the most recommended and trusted doctors for…read morekids. The west Bend location is open 5 days a week, plus 24/7 nurse advice. Patients can access the east Bend location 7 days a week and extended weekday hours. Additional pediatric services include newborn patient advocates, lactation consultants, behavioral health clinicians, and nurse care coordinators. All insurance is accepted and we offer Oregon Health Plan application assistance. Choose the number one healthcare providers for kids in the region and experience a warm and friendly "Welcome to COPA!"

I had my first appointment with Dr. Sarah Dawson at St. Charles Family Care yesterday. Normally I…read morewould wait to review something like this after a few visits but I was so pleased yesterday that I feel pretty confident leaving one now. I arrived early so I'd have time to fill out new patient forms but everything moved fairly quickly and it didn't take long at all for me to see her. Not to make this too personal (but that's kind of what I do lol) but I've been waiting over a month to talk to someone new about anxiety and to get more information about more MILD anxiety meds. My last doctor was so pushy about things I did not want to take and so naturally it was a fear of mine it would happen again here, but Dr. Dawson actually fully answered the questions I still had about the meds I've been researching and interested in and ultimately we both agreed they'd be a good option for me to try. After meeting with her I also talked with a psychologist they have. I didn't make an appointment prior to meet with him but he was available and they asked if I'd like to so I figured why not. It's more laid back than a full on commitment to go to therapy which made made it more comfortable for me. Basically he just helped me gain a better understanding of anxiety and panic disorders and went over tips to deal with it, things like that. Obviously this is not specifically a mental health clinic but I think it's good to point out this place is ALSO really helpful when it comes to it, and overall it's just a very well rounded place with lots to offer. I left relieved and listened to and I am actually excited to continue my care here and I'd absolutely recommend coming here!!

You NEED an appointment to come here. Very very upscale and enthusiastic helpful staff and right…read morenext door to the ER and the hospital

My newborn son gets seen normally at the prineville crook kids center and his pediatrician there is…read morehorrible, when I first met her she was giving me false information. I got him circumcised a week after he was born and that doctor was nice but told me I needed to stop feeding him even if he did his hungry cry. I've only had 2 good experiences with a pediatrician and she works at the Bend High mosaic center. This company changes who my son is seeing and the times without telling me. And when I took him to the ER for vomiting because the triage nurse told me to they switched where he was going because "he wasn't healthy" according to the person calling me. My baby is a month tomorrow (4/8/20/ and I'm done with how the pediatricians take care of my son.

Terribly disappointing on two counts…read more First, during my initial intake in Dec 2016 I told the P.A. I have sensory integration problems and that I may take me a few extra seconds to answer her questions or that I may have to ask her to repeat the question or slow her rate of speech. She became very annoyed and said that she only has so much time to get all the information so I'd basically have to deal with it. As I said it take me a bit to process verbal information (especially when it is unexpected as in this case her rudeness) so I sat there as she continued with the exam. She also made a number of assumptions which she verbalized such as I must wear shoes too small (I had a toe issue) even though those I had shoe with a wide toe box and have never worn shoes too small. I told her that was not the case and she just gave a huff under her breath. Although the first appointment was lousy I thought I'd give her a second chance, after all we all have bad days, right? Big mistake, although during the second and third appointments (I know, what was I thinking?) she was quite pleasant she was not helpful and blew off my concerns. I have since gone to another doctor who took me seriously, and I am now better. There was also a big mix up between the front desk and the P.A. about getting a copy of earlier lab results and who was supposed to do that. Second, during my intake back in December they told me they have dental through Advantage Dental. I told the intake person I did need a cleaning so I would like to do that. I paid the $20 fee and an appointment was made at Advantage for a few days later. When I got there Advantage said this was an appointment for emergency dental only and that I'd have to reschedule, that this misunderstanding sometimes happens. Ok, so I rescheduled for a cleaning nearest time being June (!), but I took the appointment since there was no emergency. I get there and they say this appointment was not for a cleaning only for x-rays (!?). If you see my review of Advantage you will understand why I chose not to reschedule and asked for my $20 back. Here is where Mosaic comes back in. Advantage said they could not return the $20 and that I'd have to talk to Mosaic. On my way home I stopped by Mosaic where I was told by the woman who initially took my $20 that she talks to patients all the time and would have never have taken the $20 for a cleaning because the only thing they do is take the $20 for Advantage for emergency care only like a tooth extraction. She said Mosaic only takes the fee and gives it to Advantage and only they can refund it. Also, that it's not a refundable fee even though no emergency work was done and back in December Advantage just said I needed to reschedule for a regular cleaning in other words, no emergency work was done. The Mosaic woman and I went round and round (it really seemed as if she was essentially calling me a liar) a bit then I caught her rolling her eyes at the receptionist. I'm done with this place. The right hand doesn't know what the left is doing, everyone seems more interested in covering their backside rather than serving the customer, and at least one of the P.A. is unprofessional.

Dr. Engel charged me $4700.00 for my son's root canal and crown !!! Absolutely highway robbery!! I…read morehave spoken to a few dentists in town and an Edodontist and they all think that is way way expensive !!!! Maybe around $3000 all of them said ... NOT $4700 !! DO NOT GO HERE unless you want to pay $$$$$$

I had my first appointment with Dr. Engel. I was really impressed. I was referred to him by a close…read morefriend who really talked him up. I needed a crown and didn't want to have a temporary crown. I knew he did the CEREC crowns in one visit. That's what I want. To be honest, I don't have a lot of time to add more appointments into my calendar. What can I tell you, class act! I am so thrilled to find this level of professionalism in Bend, OR. This is my new life time dentist. The only question I ask myself now is why did I wait so long? I have scheduled my husband and kids!