On time. Diagnosed quickly and fixed issue promptly.. …read more...... .would definitely use Sears service technicians again. Reasonable service fee as well. ...

Artificial intelligence was Not programmed to understand simple requests. IE: stop asking the same…read morequestions..that I already answered. Did Not Appreciate waking me at 7:00 in the morning just to inform me that the Human technician would arrive between 8 am and 5pm Again...I was already interrupted too many times to count, only to repeat what I already knew!! I do give Matthew a 5+! He arrived early. Was very courteous, even put on booties when I told him I'd just mopped. He was thorough in explanation of details about the programming of the washing machine. Sears should not only keep Matthew, but give him a raise!!

Had 2 quad outlets installed with separate breakers. The guy was courteous and had the job done in…read moreno time.

We cannot recommend this company based on our experience…read more Since July 2021, we have spent $13,386.08 with this company, including $4,640.90 in October 2024. During that time, we have had issues almost every year, despite having both a brand-new indoor and outdoor HVAC unit installed. When I asked where the air filter went on the new unit, the technician couldn't tell me and said I would have to contact the manufacturer. We were also never provided with the warranty information for the new equipment. We were told it would be emailed to us, but we never received it. The most disappointing experience happened yesterday. My grandmother is on hospice and is dying. She can barely get around, and on one of the hottest days of the year, with temperatures around 92°F, her air conditioner stopped working. I called at 9:00 a.m. and was told they couldn't come until the next day unless we paid a $295 emergency service fee. After spending over $13,000 with this company and needing service calls year after year, I expected better treatment, especially under these circumstances. In the past, I left positive reviews because my grandmother was repeatedly encouraged and pretty much hassled to do so. She always wanted to support local businesses, even when she wasn't satisfied. Looking back, I feel it was important to share our honest experience. If customers stay silent, other families--especially elderly customers--may end up going through the same thing. As of this review, my grandmother's air conditioner is still not working, and we will not be spending another penny with this company.

He is very respectful! He has done a lot of jobs for me, mowing, pressure washing, mailbox…read moreinstallation , Christmas lights hung up and taken down. Awesome work and very reasonable priced!

I am very happy with the service. The yard looks great and Nick communicates very well. I highly…read morerecommend! ​

Terrible service and low-quality work. Please do yourself a favor and do not call these people. Did…read morenot fulfill on their promises and left me high and dry.

From the owner: Professional services after hour emergency service and the lowest price anywhere read more

Came out 3 times-could not fix the problem. Gave one excuse after another as to why they couldn't…read more Another company was able to fix the problem

This company charges a fee just to come out and look at the issue. I called this company because I…read morehad a washer in one house that was not working and also a dryer in a guest house with not drying. The technician said the washer needs new "rods" (or whatever the technical term is) because they had gotten off balance "probably due to overloading." We paid his service fee and my husband ordered new "rods" and installed them perfectly. Still did not work. We called another company out to look and that technician said it was not the "rods" at all, it was the gear box and it was too expensive to fix. We just bought a new washer. Same day, I paid an additional service fee for the A-Tech tech to look at the guest house dryer not heating and drying. He turned it on and said it was blowing and working just fine and left. We tried to dry clothes that evening and it never heated up at all. We bought a new dryer. I feel like he misdiagnosed both issues, walked away with service fees paid and neither problem was fixed.