This is my new favorite shoe repair shop! My favorite sandals had torn insoles and did not look good anymore and they were no longer being made. I took them in for repair was told they could be repaired but the seems would not be able to be wrapped inside the heal. I decided to have it done and the results are AMAZING. They look brand new and they feel great! read more

Central Shoe Repair - Shoe Repair Near Me - Phoenix, Arizona

Total WASTE of time! Took a dress to get altered with Bella. Tried it on, explained what I wanted. She asked when I wanted to pick it up. We agreed on a date and time which she wrote on the tear off portion of my order sheet. I offered to pay half the same day and the balance once I picked it up. She told me I could pay the full payment on the date I came to pick it up which was scheduled for a week later. I showed up a week later as discussed only to find a sign on the door saying they were closed for Yom Kippur. I found it strange she failed to mention the date we scheduled for me come pick it up, they would be closed. So I WASTED my time going there just for it to be closed. By the time I went back to pick up my dress, it's been at least 2 weeks. When I gave my ticket, I was told that my alterations were never done because she was waiting for me to pay first. WTF?! A complete WASTE OF TIME and inconvenience! Taking my business elsewhere...On to the NEXT! read more

Every time I go here, the experience is always the best! I've had some red suede boots cleaned here, that were over 10 years old. No joke! They look like they have never been worn! They are helpful explaining what can happen to your belongings before you have them clean, repair... whatever you bring to them, with no surprises! I see people who try to pull a fast one, telling the owner "you never told me that", but every time I go there I hear them say the same thing to everyone including me! They are very considerate of everything they do for their customers! You don't find places like this anymore! read more

I have a pair of shoes that I wear for work. I took them in and Nerick the shoe master told me that they weren't dead yet. He told me it was worth it to resole them. So I went for it. The wait was worth it. I was stunned when I picked them up. They looked beautiful. They feel great on my feet. And since I have to be careful about slipping at work, that was a concern. But Nerick put Vibram soles and my footing is secure. Suffice it to say, I am very pleased with the work and the entire experience. The amount that I paid was definitely worth it. I wholeheartedly recommend them and would definitely go back. Thank you Central Shoe Repair. read more

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I had called to inquire about punching holes into some belts, and was told they would be happy to help. When I walked into the shop I was warmly greeted, and she immediately assisted me with my request. I was so impressed with the service and the kindness of the owner. I will definitely take shoes in when they are in need of repairs. read more

I have been coming to Bella for all of my alteration needs for almost a year now and she's going to be my first and only seamstress. She shortened my wedding dress and my 2 maid of honor dresses and she's done such a wonderful job. I also referred my 2 sisters to her for a wedding dress alteration and a few bridesmaid dress alterations. I will also be referring my husband to Bella to alter his business pants and button ups. I highly recommend Bella for all of your alteration needs and beyond because her attention to detail is borderline OCD (which I LOVE) because she considers everything from the type of material, what shoes would be best for the occasion, all the way to how the environment and weather may affect the integrity of your materials. Her knowledge was learned through years and years of practice, trial and error, and wisdom passed down to her from her family. She and her husband run a very family oriented business and they deeply care about their quality of work as well as the people they're doing it for. I wish I could give them 10 stars. Please give them a try and you won't be disappointed! read more

The best Husband and wife team, and I had a lot of shoes that needed some TLC and I was nervous were to bring them because they were mainly exotic skins, and since I moved to AZ I didn't feel comfortable with any others repair store, I ended up having them repair and restore 15 pairs of skins. I didn't realize I had that many lol. There the best ! read more

Central Shoe Repair is by far the best shoe repair in Phoenix!!! I moved from Chicago and I was in search for a good shoe repair, and they are it! The customer service is amazing! Nerick and Bella were awesome! They repaired a couple of my shoes that a previous place mishandled. I will be bringing all my shoes to them to repair!! Very reasonable prices but above all they are quick and friendly!! I found a gem ! read more

I went to Central Shoe Repair because my normal shoe guy on 19th Ave did not have the correct color of tan for new heels on my favorite Michael Kors beauties. "No, black will not work", I explained to him. Nerrick replaced the heel tips, as well as resoled my Cognac colored friends. In total: $40, which seemed a bit pricey, but they do look near new again. I would use Nerrick again. Great location for me and I've never met a more friendly Cobbler. *FYI: Nerrick's wife does alterations out of the same shop. read more

I had three pairs of shoes that were in dire need of some new heels, and since I moved jobs at the end of last year, I am not near my normal shoe guy so I decided to try out Central Shoe Repair. As far as the pricing goes, I think it was pretty average; a total of $49 for 3 sets of heals, new tips on my boots and some polish. What was way above average was the time it took to get my shoes back.....3 weeks! Seriously, that is way too long, especially when they are your favorite work shoes. I may give them a try again, but they will have to ensure to me that they will be done quicker! read more

Nerrick and Bella are a great team. I love the Russian house music that always seems to be playing as I come in. Nerrick did an amazing restoration job with a really torn up pair of Birkenstocks I brought in. Bella does amazing alterations, including that great suit you wished fit a little better. They work hard and make your shoes and clothes better than when new. Prices reasonable for true custom and personable service. read more

A good pair of jeans can be a lifelong ally. But the gaping hole in the seat of that favorite pair from 10th grade just wasn't gonna fly. Lucky for me, this place exists! They REALLY patched those suckers, and didn't leave a hint that there had ever been a hole. Guaranteed to survive however many cartwheels or squats or pocket yanks these jeans have coming to them over the next ten years. I'd definitely come back. read more

Great shoe repair shop. They did excellent work on fixing errors made by a competitor. Friendly and very helpful people. They also make belts, holsters and work on leather goods. Would definitely recommend. read more

This repair store is continually late. They promise to have the work done, and it is never ready when they promise. It is for this reason that I will not be coming here again. This past summer, I brought a pair of shoes here. When I dropped it off, the said it would be ready in a week and they would call me to let me know so. After two weeks had passed and still no phone calls, I called back to ask about the shoes. They hadn't even started yet!! So they quickly got to work on the shoes and had them for me the next day. They did a decent job with the shoes, so I thought it was just a freak occurrence... Well, I tried this store again. I brought shoes in on Monday, and they said they'd be done on Friday. So I went to pick them up on Friday, and they still had not been finished. I needed the shoes, so they promised to have them completed by the following day, Saturday. On Saturday morning I walk in, and nothing! They finally had the shoes ready for me to pick up on Monday. When I picked them up, the store offered no apology or no notice of the inconvenience they caused me. Overall, two separate times bringing shoes here, both with failed results. Next time, I am going to a shoe repair store that lives up to the promises that it makes. read more

I was referred to Central Shoe Repair by the only other person in the world who might (*might*) like shoes more than I do... It was a late night in the office when suddenly, out of no where, I broke a heel on my favorite pair of black booties. I hadn't broken a heel since homecoming sophomore year of high school...and my little booties were not going to just take to some epoxy like the shoes in high school did. First of all, the heel wasn't just broken off...it was splintered in the middle, so I knew it was going to be a little difficult to attach. When I took it to a shop near my house they said: "No, absolutely not, we can't do anything about that." What?? My precious shoes! So then, I went promptly to Shoes on Central (as I should have done from the beginning) and hoped that they would be able to fix them. Bella wasn't sure, but she took it in the back and had her husband look over it. Thank goodness; they were able to fix them! They were going to have to order a whole new set of heels and reattach them, but they could do it! The quality of work was amazing--the shoes looked phenomenal. My only complaint was that they took about two weeks longer than they said they would (and so my shoes missed out on an Irish adventure--as this was the spring I went to Dublin), but ultimately the work was so well done that it was worth it. I really just need to trek all of my shoes that need touch-ups over there ASAP. read more

I recently took two pairs of boots to Central Shoe Repair for repair. I was delighted to find that the shop offers a number of services, including clothing alterations, making it a one stop place for keeping your stuff looking good and fitting well. The prices are competitive and the service is quick (I even got my boots back earlier then I expected). But the best part was when I picked up my boots-they looked as good as new! The shop is centrally located with ample parking and the woman who assisted me was courteous and professional. I really recommend this place for shoe repair. read more

He did a great job replacing my cowboy boot heel to 2 inches. The heels were done in leather too. I would highly recommend this shop for cowboy boots repair! read more

Central Shoe Repair - New two inch heel on cowboy boots - Shoe Repair Near Me - Phoenix, Arizona

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They did a great job repairing my favorite pair of boots. The wait time was longer than normal, but the quality of the work is worth the wait. The price was reasonable as well. read more

This place is AMAZING. Seriously, I drive 35 minutes to come here because the owner is talented, fair, and fast. I brought in my favorite pair of shoes ever, a pair of Ted Baker bow flip flops that they no longer make. One shoe broke at the toe connector. The first time he repaired them for me in 45 minutes and they lasted for 2 more months with almost daily wear. They broke again earlier this month and he was happy to repair them again (same day!) and they have still held up. Nordstrom referred me to him and I can see why. I would trust him with any pair of shoes I need repaired or refreshed. His prices are totally fair and the craftsmanship he displays is wonderful. So happy to have finally found the best shoe repair in Phoenix! Thank you Central Shoe Repair! read more

I have a red leather sofa which had become shades of pink and maroon due to sun exposure and grunge. I wanted to find some type of red leather paint and figured a shoe repair place should have something like that. I called them up and they asked that I bring in a sample cushion to match the color. When I arrived, I spoke with Bella and her husband (or father?) and soon recognized the familiar Uzbek accent. Next door is Central Barber where they're all from Uzbekistan as well. They were very helpful and instructed me in what products I needed to purchase and how to apply them at home. Bella seemed to be pushing me to get three cans of paint and the de-glaser. I was thinking she was just trying to make another sale and I only purchased two cans, against her instructions. Sure enough, when I got home the two cans weren't enough. I should have trusted her advice. Three cans would have been perfect. Well, at least two-thirds of my sofa look GREAT! And for under twenty dollars. I highly recommend this family owned business. Walking distance to Uptown Station for light rail commuters. read more

They repaired a broken strap on a deceased family member's beloved briefcase. Beautiful job on the repair and the reconditioning too! Very nice staff! read more

I recently took in my MVMT watch to have the crystal replaced. There was a tiny bit of lint that unadvently was caught in the watch face after the replacement. A few weeks went by after taking it back it for them to correct, I received a call explaining that the delay in repairing my watch was that the crystal had broken in the second extraction and that they were securing a new one from MVMT, at no cost to me. I was so appreciative that the shop owners were honest and let me know what the hold up was on fixing it! They could have just blown me off or concocted an excuse - instead they were humble and human! WOW, how refreshing THAT is! My watch is perfect now and I would recommend this honestly-run mom & pop shop to anyone! read more

We are so grateful for Bella at Central Shoe Repair! She worked her altering magic and made my daughter feel amazing and special this past Halloween! We had originally purchased a dress that was few sizes too big- Bella made it fit like perfectly & look exactly how we were wanting the dress to look. We received so many compliments & people couldn't believe that such a pretty dress came in my daughter's size :) read more

Central Shoe Repair - Thank you for making this dress fit perfectly Bella! - Shoe Repair Near Me - Phoenix, Arizona

I brought in my favorite Italian shoes to be stretched and polished. They look better than when I bought them! I will definitely be back and highly recommend central shoe repair! read more

I have read other reviews that describe the lady in this shop (Bella) as rude. I have been in the shop on several occasions - sometimes for a short time, sometimes a bit longer as I waited to my item. This has given me a chance to hear how other people are addressed. I have never been treated rudely by this shop. This may clear up the matter for many. I have had some items that I wanted fixed, and yet I was told immediately that the item was not fixable. I have seen this same exchange with other patrons while I was present and it seemed that some customers perceived this as rude. While I am sure they (and I) would have liked the item repaired, I would much rather have a shop tell me honestly that the item was beyond repair than take my money and perform a repair that they know would be unsatisfactory and non-lasting. If that is rude, then be rude to me. read more

Nerick was more than helpful during the repair of my shoes. I went in to have them cleaned up and I walked away feeling like I got a brand new pair! Bella was also very helpful, and communicative about the status of my order as well as informative. I can't wait to take my clothing alterations to her! Nerick took the time to really explain his process to me, which was above and beyond the typical customer service experience. I have been using this store for years, and I will remain a customer for life! read more

Great work, good customer service & fair prices. I will be back.

Fixed sole separating from leather upper and shined for under $20. Ready a day early.

This store rebuilt my favorite pair of boots from top to bottom. They look brand new. They provide excellent customer service and results. Thank you! read more

Broke a shoe lace on my dress shoes and needed a quick fix before my first appointment. Yelp lead me to Central Shoe Repair. This is a husband and wife owned company. Bella couldn't have been kinder. She found the laces that matched what I had and relaced them just the way I asked. I love family owned businesses that enjoy working with their customers. Reading the reviews, it is obvious they have many repeat, loyal customers. read more

This is THE place in Phoenix for shoe or purse repair. Took my favorite Italian leather bag in because it was looking rather sad and beat up from regular use. Came back ahead of schedule and looks brand new! I am one happy customer . Have in the past, taken sandals in for narrowing alterations -- also Thrilled with that service. read more

I have since brought in 3 more pairs of shoes and my fiancés boots. They repaired the heels on his boots and gave them a great polish! They even laced them up with a new pair of boot laces. I had to pay for them of course but they were def needed! I will always come here for my shoe needs again and again! The turn time on repairs is QUICK too! read more

I usually am the type that only writes positive reviews. I am not the vindictive type of person. I can tell you, with certainty, this place does good work. However, that is not their problem. Their business practices are awful. The owner conducted a bait and switch on me. I had them write down the prices of their services which included shoes and pants and then when I came to pick it up, prices went up. Even prices that had tags on them for a certain amount, the owner expressed to me that they are old prices and charged 5 extra dollars after the work was already done, which I know is BS. I was warned by a friend not to go there and to go to Brothers Tailors on the other side of Camelback. For one pair of shoes they charged double because it needed a little extra work, maybe five minutes extra that I could have fixed myself if I had the time. It reminds me of shopping in the arab marketplace in the old city in Jerusalem. It is an absolute shame that an establishment with a mezzuzah on the door treats clients with such blatant disrespect. It really is my mistake for going back there, it is not the first time they have done this to me. Plus they charge extra if you want to use a card - which is against visa bylaws. I never write bad reviews, I think its bad karma, but be warned when you walk in this store, you will get ripped off. I am 2 for 2. First time shame on them, second time shame on me for going back. RIPOFF!!!!!!!!!! BAD BUSINESS!!!!!!!!!! read more

A number of years ago Nordstrom referred me to Central Shoe Repair. At the time I lived in N. Scottsdale making the trip not especially convenient. The quality of their work is unsurpassable and worth the trip. I'm glad to live closer, because I love beautiful shoes! read more

I like their service. They were able to adjust my footwear for $10 versus new for $150

Took 3 pair of shoes a couple years ago and to date they are in great shape. Today, I stopped in to see if a hook on the strap of my Coach leather handbag could be repaired. (Coach wanted me to ship the strap AND handbag plus $20 repair free and said it would take about 6 weeks.) The very friendly gentleman there repaired it in less than 5 minutes and said the only payment he'd accept was a smile. I tried paying for the service, but he said, "just a smile, and come back and see us...". Well, I'll be back for certain. Maybe it was such a small and easy fix there wasn't much to charge me, but I left feeling like someone really did the nicest thing just to do it - and it's rare these days to feel like that. Go to this shop for repairs - people like him should be the ones to get our business! read more

I bring all my stuff here, my wife's handbags,belts,boots you name it they can make it look great...always a pleasure coming here the owners are GREAT people. read more

I just moved to Phoenix and was desperate to get my shoes repaired. I found Central Shoe Repair - they're close to where I live. The shoes I needed to be repaired I wear a lot . I'd planned to just get the heels repaired, but when I started talking to Bella, I decided on new soles as well. They finished my shoes sooner than they promised, and they did a spectacular job. I'm really pleased with the craftsmanship and quality of the work. And the price $70 I think is completely reasonable. I'll definitely take any other shoes I need repaired to Central. read more

Should have their name changed to masters!!! While I was traveling. I had a few pairs of shoes with me that needed to be fixed. My diesel sneakers and Ferragamo shoes needed soles. A went to these guys right away since the concierge at the hotel told us about them. Upon arrival I was greeted and was told that it will be resoled with no problem. The only thing though it would take sometime. And won't be able to get them ready for me before I head back to New York. But they offered that they can ship them for me. When they arrived in NYC, Oddly enough, Shoes looked as if I bought them. Nice high gloss shine. Replaced leather half soles on Ferragamo shoes, and diesel sneakers. They looked amazing. Now every time I need something done. My wife and I say. Don't worry. We have a master in Phoenix that takes care of our shoes read more

Bella and Nerick are beyond special. Ensuring perfect work and customer service. Even staying late for me to pickup