We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Gave helpful advice and worked quickly, efficiently, and respectfully. Response time was good.read more

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

This is a family owned business. In an industry that doesn't always feel honest, both Carl and…read moreCallie come across as genuinely sincere, genuinely helpful, and they have never seemed to be just out for a buck. Quite the opposite, they have proactively given us tips that no one else had ever offered us (and we have always had yearly AC tune ups) to keep our AC units running longer. We appreciate this and respect them and their business. Just good, honest people.

A lot of folks slapping down five stars here and the few that didn't have nothing to do with Carl's…read moreworkmanship. I was looking to replace my entire AC system which is why it's important to find the best in the business and rated the best. It's also important to find more than one 5* business so you can get a better picture and quotes for such an expensive endeavor which I found helpful. If you're going to go all the way with such an expense, it's best to educate yourself as much as possible, and there's lots of YouTube videos on AC repair and replacement which you should watch prior to making that decision. You really need to be an informed and educated customer or you might find yourself with an inferior or wrong system. I found that certain AC companies want the steer you to certain brands they represent, so you may wish to decide on a brand first. I found that the Carrier Infiniti system with its very high seer rating and variable speed was the perfect choice. More details on this system in the photos below. If you live in a two-story house like mine, you can expect the price to be much greater due to the fact that you have dampeners which will need to be fixed or replaced which greatly adds to the bill. As for my AC, it was over 20 years old, but still chugging along. However, I knew there was going to be new mandates in 2025 which would greatly add to the expense of AC replacement such as a new refrigerant which is slightly flammable called Puranovance. I replaced my old R22 compressor with the new R-410a which is still readily available, but will eventually be phased out many years from now. I also mistakenly thought you'd get a good deal by replacing it during the cool months, but apparently a lot of people were doing what I was doing so no break in the price. As a matter fact, the date of manufacture of my new Infiniti compressor was only just a couple weeks old before it was installed. After some back-and-forth on pricing, we finally decided on a date of installation. Carl and his crew showed up and had everything installed within six hours and hauled off the old units. We still needed some troubleshooting in order to dial-in the thermostats functioning properly, but everything works perfectly now and the temperature remains exactly as you set it throughout the house. Both the compressor and the blower motor are incredibly quiet. Since I knew I needed this replacement at some point, I had enough money in the bank to cut a check for the job. When you sign up for Carl's service, you get Carl in the equation. Check out the photos below which show you the equipment, specs and the pricing. Update: After 2 weeks the plenum did separate, but I was able to use foil tape to close up the 8" gap. Personally, I think a 30 day check up would be a good idea not just for Carl, but anyone who gets this kind of installation from whatever company you choose.

South Austin, here…read more Had the wonderful pleasure of working with Benji this afternoon. Not only was he professional, but he was kind to my space and pets. Benji finished outside with the unit and still took the time to do a walkthrough of the house and pointed out the filters and switched them for me. THANK YOU BENJI!

DO NOT RECOMMEND! I was a loyal, fully paying customer of…read moreGreen Leaf for over a year and a half, and my experience was defined by poor workmanship, broken promises, and a management team that ultimately let my warranty expire rather than help me use it. My issues started in April 2024 with a faulty tankless water heater installation, one of their own technicians later told me the crew had failed to install all required parts. That crew was subsequently laid off. Water was dripping from the exterior pipe and pushing into the attic. After significant back-and-forth, the symptoms were addressed, but the root installation failures were never formally resolved. During my Fall 2025 HVAC tune-up, a technician identified that the supply plenum from my original 2021 HVAC installation was undersized and improperly installed, something never flagged in any prior Green Leaf service visit. I followed up by email requesting next steps and never received a response. A year later, they were quoting me over $4,000 to fix an installation error that their own team had been servicing around for years without disclosing. The most serious issue involved my HVAC coil. In Spring 2026, my refrigerant was found to be low. Rather than immediately discussing a potential warranty claim on the coil, which would have been the right call, Green Leaf charged me for a refrigerant refill and pushed a $300 diagnostic fee. After weeks of back-and-forth, a UV dye test confirmed a visible leak at the top of the indoor coil. By then, Green Leaf had already terminated the business relationship and refused further service. At no point did anyone at Green Leaf ever mention that a coil replacement might be covered under warranty. They collected their charges, ran the clock out with delayed diagnostics, and walked away once the leak was confirmed. The one genuine bright spot was former Office Manager Michelle Lewis, who was consistently professional and communicative. The contrast between her service and what I experienced from General Manager Thos Graham, who shifted terms between emails and ended the relationship when I asked reasonable clarifying questions, was significant. I paid every invoice in full, renewed my membership, and gave Green Leaf every opportunity to make things right. What I got in return was a company that prioritized its billing over my best interests. Find a different HVAC and plumbing company!

We almost didn't go with Jurnee Mechanical because they didn't have any Yelp reviews, but they have…read moreall five star reviews on Google! It's actually cheaper to go with a smaller than larger company say, Airco. As E & J Comfort Air in Lago Vista said, "Less mouths to feed." Airco quoted us $15k for a variable Daikin mid range DC6VSS condenser and a DM80VC furnace. We paid $12.1k with Jurnee for the same equivalent 4 Ton Goodman variable mid range GXV6S condenser and GRVT80 furnace with 19 SEER, Daikin thermostat, replacing supply and return plenum, moving the entire furnace in the attic three to four feet, 10 year extended labor warranty with Trinity, free maintenance for two years, and Reme Halo UV light. Daikin owns Goodman so they're basically the same parts with a different label. Carl put it in his calendar to remind us in six months so he can come over and do maintenance for free. We received five bids from five different companies. My husband and I are both engineers. Trust us when we say, Carl was the smartest and most technical out of the five guys who came to our house. The question is, "Who do you want to work with for the next ten years?". Carl was the only one out of the five guys, to run a Manual J test. You can tell Carl is smart because there are all these pictures on Instagram of him installing a Daikin mini split system. We didn't purchase a mini split system. But I know, no one in Austin will touch a Daikin mini split because they don't know what to do with it.

We hired Jurnee to replace our conventional heat pump, ducts, and vents with a variable heat pump,…read moreducts, and vents. They did a timely and excellent job working with our construction contractor to remove the old system and install the new system. Carl was very professional, patient, and knowledgeable when providing the estimate and when explaining the equipment, project time line, and how to use the system. The experience was so good that we hired Jurnee to install our whole house dehumidifier. We would definitely recommend them.

A friend referred Island Boy Air, LLC to me for Heating and air. Tim Porter, the Owner/Tech is a…read morevery professional and knowledgable man. He is always on time, gets the job done and his charges are very reasonable. He runs an Independent and honest business. I am happy I found him.

Our A/C needed service and James & Eli were quick to respond and get our a/c back up and cooling!…read moreAnother company came out and told us we needed to replace our system as it was low on refrigerant. I got a second opinion from a trusted friend that referred us to this company and I glad I did! They found a refrigerant leak and were able to repair it and get it back up and running! Saving me a ton of money! They took pictures and kept me in the loop as I wasn't able to be at the property. Highly recommend them!

Called Local Air Conditioner and Heating and Joshua was at my home in 20 minutes. Fixed my air…read moreconditioner issue quickly and reasonably priced. I will use them for any future repairs.

Charged $350 for a simple drain line cleaning and claimed costs have gone up. There's no way costs…read morehave gone up to justify 5x the price of what a tune-up that usually includes the price of a drain line cleaning costs. Also, the condensate drain pan started leaking within 2 months of the drain cleaning, and he quoted me $1,800 for a drain pump installation that should have cost $600 at the most. Not doing business here anymore.

I needed a whole new AC system and they gave me a very fair price but the professionalism was top…read morenotch! It seems like they do everything by the book and don't cut any corners. Even things like making sure the heater was adjusted for propane (which I guess matters) were accounted for and I feel really pleased that I called them.

We reached out to LuxAir and Isreal came out to check furnace. We needed to convert it to propane…read more He came out told us what we need and what the price would be,which it was very affordable. Isreal came out the following and completed the job in a professional timely manner. We recommend LuxAir and will use again if needed.

These guys are top tier. Super helpful and knowledgeable. I would totally use them again. 5…read moreStars! Give them a try, they won't steer you wrong.

The service tech was professional very knowledgeable and courteous I would use them every time…read moresecond to none