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CENTRAL VALLEY PAIN MANAGEMENT

1.0 (1 review)

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11 years ago

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California Pain Consultants - Amitabh U. Goswami, DO, MPH

California Pain Consultants

3.6(21 reviews)
49.0 mi

I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

After bad experiences from long wait times to setting an appt for a 3 part procedure which they…read morescrewed up and were not ready for in the Kearny Mesa Office, I finally got the final procedure set in the Rancho Bernardo office, I did the 5 day prep for the minor surgery, showed up, was prepped with an IV ready for the procedure and the doctor had to leave with no one to take his place, A TOTAL waste of my time. I would find someone else as I have had nothing but problems with the California Pain Consultants!!

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Comprehensive Pain Care: Helping you get back on your road to recovery!

CENTRAL VALLEY PAIN MANAGEMENT - painmanagement - Updated July 2026

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