I went to Music Go Round after several unsatisfying trips to the big box guitar centers. I am…read morereturning to playing after many years so I can play along with my grandchildren like I did for my kids. I wanted to buy a guitar but have some problems with my shoulder and needed help selecting a size and style I could use comfortably. I got no help from the big box stores. I walked into Music Go Round and was immediately greeted by a friendly guy named Jeff. I explained my problem and Jeff showed me a variety of styles and sizes. When he saw how uncomfortable I was, he showed me how to hold the guitar like I was playing classical and it was a revelation. It took all the pressure off my shoulder. He brought me a variety of guitars without trying to upsell at all and I landed on a beautiful Alvarez Parlor size with all Mahagony top, sides and bottom. This guitar new at Guitar stores is selling for $1,100. I bought this slightly used guitar for 1/3 that cost. And, to top it off, the store has a wonderful dog walking around. So, if you want personal service, no pressure sales, and a great bargain on a great guitar--I would stop here. At least that was my experience.

I have had hit or miss experiences with this place. They have a great variety of guitars most of…read morethe time but the staff is sometimes sort of aloof. Perhaps they don't even realize it. I can't say they actively discourage me in any way. It's just that some of them have a hard time feigning interest. Maybe I'm just not a cool person. I dunno. Some other places have no trouble treating me like I matter, so perhaps it isn't just me. Perhaps I have been encountering an employee who doesn't like his job. Regardless, I keep coming in to see their incredibly good, constantly-rotating inventory. One time, I even sold an amp for them just by being myself, playing some pretty tunes on a nice little setup. A nice older gentleman walked up and complimented the sound I was getting then politely asked if he could buy the amp. We had a wonderful talk and then he bought it while I walked out the door. That made me feel GOOD. That experience has sustained me over a few of the more negative experiences with aforementioned aloof employee.

Rob is a tremendously talent piano instructor. I have studied with him now for over 16 years, a…read moretestament to his ability as a teacher to keep me inspired and wanting to learn more every week. Rob emphasizes the enjoyment of music as a key aspect of his teaching philosophy. We have studied a breadth of classical music spanning from Bach and Beethoven, Chopin and Schubert, Debussy, Copland, Barber, Ginastera... the list goes on and on. We've also worked on pop music and show tunes, and lessons are sprinkled with theory and music history. My musicality has improved immeasurably under Rob's guidance and I appreciate listening to (as well as playing) music more as a result. I highly recommend Rob for studying piano at all levels, from beginner to advanced. Check him out!

From the owner: Private and group lessons / instructions for piano, organ and keyboard. Specialty classes include…read moreintro to music software. We also sell sheet music for lessons, classical piano and popular music. Classes and private instruction for ages 5 to adult.

My Son has been getting Lessons from Mr. James for about 4 months now and he has made a ton of…read moreprogress with Piano. Way more than I thought he would at this point. Best of all my son is always excited to attend his lessons, so my son really enjoys learning piano and he can now read music which is impressive to me.

Be warned!!!!!! Egocentric man!!! Very unprofessional Piano Teacher. Although he is very skilled,…read morehe has a difficult time with boundaries and professionalism. We began seeing him in February and had to end our services 3 months later due to many issues handled inadequately. I had no intention on sharing my experience through a review until he completely ignored me over email. Since beginning services with him in February, he had made several passive aggressive statements but we looked the other way for our daughter who thoroughly enjoys piano. He made comments about us not ordering a new keyboard saying things like, "I don't know if it's a money thing...", and "I've mentioned this before, and for whatever reason you haven't ordered another keyboard...", which is completely INAPPROPRIATE! Maybe we hadn't ordered it because we wanted her to earn it, or maybe we hadn't ordered it because we wanted it to be a reward at the end of the school year? Regardless, it was none of his business why. She had a working keyboard and that's all that should have concerned him. And then most recently, over Skype in May he said, "I don't know how much you care about her piano lessons but she's quite good." And what I said back to him was, "We care about whatever she cares about." It's clear he is not a parent. No person who is a parent would presume parents don't care about piano lessons they are paying for so their child can learn and enjoy piano, and no parent would involve children in monetary matters the way he did either. After my daughter's final piano class with him, she informed me that at the end of their meeting he said to her, "Please remind your mother to pay for the month of June as she is always late with the payment." What kind of teacher says a comment like this to an 11-year-old? What kind of teacher makes such a passive aggressive comment to a child about money? Why not give the parent a call or send the parents an email if there is any concern with payment. Moreover, there was no "always"; he had only been paid for February and March and then the pandemic happened. His form of payment is very archaic and he only accepts written checks either brought to him at class or mailed to him. So as any normal human being would know the month of April in Massachusetts was quite stressful due to COVID-19. Going out to get groceries was scary in and of itself and remembering to mail his check was not on my top priority list. So that payment was a late which I apologized for, even give the circumstances. Then I was sick at the beginning of May and my daughter unfortunately missed a class to which he had a very flippant attitude about even though I was in the hospital. I made a payment arrangement with him and told him I would send him a check for the month of May. He finally agreed to accepting Zell in the month of May. So for him to make a comment like that to my daughter on June 2 was completely inappropriate and uncalled for. When I brought this to his attention he did not respond back with apologies or understanding, he simply responded back with excuses and tried to shame me saying that he was "sorry if it embarrassed you". If he were a parent then he'd understand that it wasn't embarrassing, it simply put my daughter in an awkward and uncomfortable position, therefore inappropriate and unprofessional. I expected an email back and he did not respond. 3 days later I reached out to my daughter's previous teacher who was willing to make time for her on weekends, as she lives far away and weekdays are hard for us. I informed Stephen of this and listed out all the reasons why his employment with us was no longer going to work. He decided that his pride and ego have too much value and he would not respond to that either. Horrible customer service! Not to mention that his flippant attitude towards my daughter, as if having her as a student didn't mean anything was even more insulting. Being a good pianist is one thing, but being a good service provider is a whole other thing for this guy. Don't trust him with your kids.

Nice little shop to go for music lessons. I've observed mostly kids and teens taking lessons here,…read morebut it's open to adults as well. I take piano lessons there as an adult and I've been having fun. They also offer guitar, voice, tuba, and a bunch of other types of lessons. The staff is friendly and they have a good selection of music books. It's an incredibly easy walk from Natick Center.

Out of the hundreds of music stores I've been to this is by far the worst. The customer service was…read morehorrendous. The salespeople were rude and acted like they knew it all and that I knew nothing and wasn't worth their time. Their lessons are a rip off as they are conducted in the music stores where there are a lot of distractions and the teacher has to sometimes stop the lesson to help a customer. If I were a paying student I would not accept this very unprofessional behavior. Their books are priced higher than other local music stores and from the dealer themselves which can be purchased online.

Great Guitar Center store--it's my go to for drums and related equipment. Good prices and sales…read more I've also bought guitars here. My only suggestion would be for them to offer more high end acoustic guitars so I can try them before buying. Definitely a great music store and everyone is super helpful!

*service review*…read more Went to get kids guitar re-string service. I had tried to tune it myself and broke the string, oops. Friendly staff welcomed me and directed me to the service area on the left. System was down so they weren't sure if they could do in one day or tomorrow but they called later and it was done. Super speedy! The store was clean & organized, seemed like they had lots of instrument options and a couple rooms to try them out. Lots of parking as this is in the cloverleaf marketplace shopping center with the new Aldi, Wine store, harbor freights and the Hampton Inn. Inn.

I had my P bass redone. It was sent out to the luthier he recommended and redone top to bottom, and…read morenow plays like brand new. I found where I can take my bass now having had mediocre jobs done in the past.

Cool little shop... I took lessons here briefly, years ago, and thought Frank was a great guy. Was…read moreburning me cds to take home and practice with well before the technology was common/popular/easy. Haven't been there in years, but here's hoping it (and Frank) is still there and doing well.

I bought a rare and wonderful used guitar here at a fair price. The owner needs to exercise more…read morepride on what he sells though, my guess is that this isn't his day job. Lots of love for the small independent guitar dealer tho.

Support local music stores!! Great selection, lots of knowledge, and excellent customer service…read more Honestly, Mom and Pop music stores are becoming harder to find. This is a place you can sit down and play an instrument in person before purchasing. Great staff. Honest and caring.