Mendieta's is a 10-star caterer, but since Yelp will only let me post 5 stars, this will have to…read moredo. I recently took my entire family to Mexico for me and my husband's wedding, and 22 of us stayed in a beautiful villa and had Mendieta's recommended to us for catering Thanksgiving dinner. Our concierge gave us a list of 3-4 catered, but highly recommended Mendieta's, so we booked them. I had no idea just how big of a treat it would be to have Chef Maria, her husband and her team prepare our holiday dinner. I thought it would just be the food but it was so much more! They brought beautiful, Mexican table decor and place settings to make the dinner feel like a lush event. The details were everything! I also gave them a list of food allergies/restrictions and I was so glad that they happily accommodated all of them! And the food still tasted amazing! Now, on to the food -- simply incredible and delicious! They prepared it at our villa (it 'took them only 2 hours to get food on the table, which is amazing for the number of people we had!). We had their Real Mexican menu, which was family style, and included elote (corn), braised beef tacos, fish and rice, guacamole, salsas, and several other items that tasted delicious! A big plus for me was how pleasant and loving Chef Maria and the entire Mendieta's team was. They served us dinner, poured the wine we bought at the local store (all throughout the night), and gave us shots to celebrate the festive occasion! They also arranged the dining room tables and used tables from other parts of the house to set everything up so that all 22 of us could eat together. Man, what a treat! Their pricing is SO reasonable, and they also have menus for kids, as well as discounted prices of the adult menu for children. I'm OVER THE MOON with them and will definitely be back to have them cater our next trip to Mexico! Last thing - Chef Maria helped me pick the menu and was so lovely in all of our texts to help me mommy arrange everything and get the final details done. That was a huge relief since our wedding was that same weekend and my head couldn't take anymore planning! They worked so hard and were such great people...I couldn't have asked for more. My friends who stopped by for dinner said it was their favorite part of the entire trip - other than our wedding. Thank you Mendieta's!!!

Maria and Victor have the Michelin touch. They bring the perfect gourmet experience and joy to our…read moreprivate dinner. We had the Mexican experience of 11 dishes - all amazing but the highlights are Tinga de Pollo and Albondigas. They set up the table beautifully as if Four Seasons was hosting Cinco de Mayo. Lastly, the Mexican/Romanian couple is charming and interesting. They are simply delightful. An experience we will never forget and will seek to repeat when we return to Cancun.

Michelle and Aleza were wonderful wedding planners. My husband and I decided to get married in…read moreMexico on six-months notice, and despite the crunched timeline, they kept us calm, collected, and on-time throughout the entire process. Michelle and Aleza are both thoughtful, kind, and warm. They genuinely listen to your ideas and work to go the extra mile to make sure your vision is realized. At points where my husband and I were struggling to make decisions, they figured out how to get us extra time but were also clear when there wasn't wiggle room. Additionally, as locals to Playa del Carmen, they know the Cancun and Riviera Maya region inside and out, so they have access to the best and most reliable vendors. In the end, we had three nights of events across two hotels. All the logistics went off without a hitch. I'd highly recommend using My Perfect Wedding. They'll make any Mexico wedding a dream-come-true!

My husband and I can't thank Michelle and her team at My Perfect Wedding enough for making our…read morecelebration absolutely perfect from start to finish! From our very first planning visit to Banyan Tree in March, through countless Zoom calls coordinating vendors and contracts, Michelle kept us calm and reassured us that any idea we had was possible. The ceremony felt magical and we're still hearing rave reviews about all of the details. We couldn't have pulled off this weekend without Michelle's guidance and resourcefulness. Even when the weather forced last-minute venue relocations--and we made last-minute changes to the tabletop--Michelle and her staff handled everything seamlessly. They never missed a beat, and went above and beyond to accommodate our (admittedly high-maintenance!) requests. Our family and guests enjoyed a truly enchanting weekend, and it was the storybook wedding we always dreamed of. We are beyond grateful to Michelle for giving us the most 'perfect wedding year.' We highly recommend My Perfect Wedding to anyone seeking a stress-free, personalized, and unforgettable wedding experience!

Fiona was and still is amazing! We had no issues, the location for us was perfect and our ceremony…read morewas absolutely stunning! We were married 3.16.23 and both feel that she was professional, kind, very attentive before, during and even since. I reached out to her because we needed another copy of our wedding certificate, she helped no questions asked.

Update: After posting the review below. I received a harassing FB message from Fiona. See attached…read moreimage. I am shocked by her incredibly rude and unprofessional behavior!

Spent an amazing afternoon at Akiin Beach Club! The setting is absolutely beautiful, right on the…read moresand, ocean breeze, great vibe, relaxed but still upscale. We ordered drinks beachside and everything was delicious, the lobster was super fresh, and came out quickly. Lunch was great as well. The service was fantastic. Our servers were attentive, friendly, and always checked on us without being overbearing. They made us feel welcome from the moment we got there. Overall, it was such a perfect spot to relax, enjoy the beach, and have great food and drinks in Tulum. Highly recommend Akiin Beach Club and I absolutely cannot wait to go back next time!

We were supposed to go to the beach club next door but they were taking an eternity to seat us -…read moreAkiim was a welcomed alternative! The service, food, and drinks were all stellar. I liked the beach beds. They did have an event the day we went but it was early, low attendance, felt like we paid a cover (albeit low) for nothing extra. Our third row beach beds were 2000 pesos - but all went towards consumption - if memory serves.

Truly Felt Like Family -- An Unforgettable Stay at Hyatt Ziva Cancun…read more Where do I even begin? we traveled here for my birthday and from the very first moment we arrived at Hyatt Ziva Cancun, we were welcomed with such genuine warmth and kindness. The staff immediately made us feel at home, and that feeling continued throughout our entire stay. The resort itself is absolutely beautiful--spotless, incredibly clean, and very well maintained. The service was exceptional. A huge compliment to the management team for combining the high standards you expect from a Hyatt resort with the warmth, friendliness, and genuine hospitality of Mexico. That combination made our experience truly special. And the food! We tried every restaurant during our stay, and honestly, the food was fantastic everywhere. If I had to choose a favorite, it would be the French restaurant, but we enjoyed every place we tried. The rooms were beautiful, extremely clean, and had amazing views. I was especially impressed that our room was serviced twice a day. There were also plenty of activities throughout the resort, and we had so much fun participating in them. But what really made this trip unforgettable were the people. A very special thank you to Leila Guirin, Diana, Virgilio Castillo, Odalys, Angelica, Alejandro, Roman, Diego, Jazer, Natasha, and especially the amazing Edgar, who seems to wear many hats! Edgar was not only a fantastic entertainer but became someone we truly considered a friend. These are just some of the names I remember. Unfortunately, I lost the list I had written because there were so many other wonderful people I wanted to recognize. But I can sincerely say that every single person we encountered was friendly, respectful, helpful, and genuinely kind. Now I understand why Hyatt Ziva Cancun refers to its guests as "family." It isn't just something they say in their messages or emails--they actually make you feel that way. We weren't treated simply as hotel guests; we were treated like welcomed friends and loved ones. That genuine Mexican hospitality, friendship, and warmth is something I will remember long after the vacation itself. Thank you to the entire Hyatt Ziva Cancun family for giving us one of the best resort experiences we have ever had. You made our stay phenomenal and truly unforgettable. We arrived as guests, but we left feeling like family. I cannot recommend Hyatt Ziva Cancun enough, and I sincerely hope we have the opportunity to return!

We spent a week at Hyatt Ziva Cancun celebrating my MIL's retirement with a group of 16.5…read morepeople--the .5 being our 8-month-old . We had an AMAZING vacation, but separating how much fun we had as a group from the resort itself, the resort was just okay for us. CHECK-IN/ROOM: Check-in was mostly smooth, although as UVC members they "upgraded" us from the ocean-view room I specifically chose to ocean front without asking. I care literally not at all about scenic views , so I would've preferred what I booked. The $12 bracelet room keys were convenient WHEN they worked. More than half our group had issues with bracelets/cards needing resets. Our Pyramid room was quiet and comfortable but dated. Our biggest issue was the crib. Despite requesting it before arrival and multiple times after check-in, it took hours. Eventually our concierge discovered it kept being sent to our originally booked room instead of our "upgraded" room. PROPERTY: Convenient layout, nice pools and beautiful water. Generally stroller-friendly, although elevators occasionally wouldn't go to our floor, leaving us carrying a baby AND stroller down stairs. FOOD: Our biggest disappointment--maybe 4/10. My family is full of foodies, and most things weren't bad quality, just bland and under-seasoned. La Bastille and Chevy's were our favorites, with Tradewinds' chimichurri getting an honorable mention. Dinner service was DREADFULLY slow. Two-hour dinners were common even with only 2-3 people. On the positive side, we rarely waited long to be seated, and Carla from Lorenzo's was wonderful helping accommodate our large group. Room service was fine, but dirty trays and half-eaten food constantly sitting in hallways and attracting animals wasn't my favorite. DRINKS: We had some professional drinkers , and overall drinks were good. Ariel and Guillermo at the swim-up bar were fantastic--funny, attentive and personable. They remembered us AND Cooper's little non-alcoholic drink order. Ariel even made us a shot that took literally 10 minutes and it was SO good. CABANA 5: Possibly the BEST decision of the trip. We rented it for six days. It's across from the swim-up bar but far enough away to avoid the crowd. The tanning pad was perfect for Cooper to "walk" through the water and for our floating card table/drinking games. With 16.5 people, the cabana became our home base and genuinely made the trip easier. Immanuel and Angel were our butlers. Immanuel was sweet but sometimes disappeared for long periods. Angel was AMAZING--fast, attentive and so sweet. They brought food/drinks and even grabbed food from the nearby Asian food truck. We had an issue with the included cabana facials and an employee repeatedly trying to determine who could use ours and when. Carlos, a manager, handled it wonderfully once we brought it to his attention, and Hugo was great about working around Cooper's naps. BABY: Traveling with our 8-month-old was easier than expected! Every restaurant had high chairs and usually something soft enough for him. Walkways were mostly stroller-accessible and many were shaded. Staff were SO sweet with him. We brought a sleep pod over his crib for naps, which I highly recommend if your baby needs darkness. SPA: Most of our group used it and everyone enjoyed it. My husband and I did 50-minute massages and the fish pedicure and loved both, plus the spa facilities. CLUB LEVEL: Included through UVC, so of course worth it for us . If paying substantially extra? Probably not. We enjoyed playing pool there at night, upgraded liquor and extra food options, but I personally wouldn't pay a large premium. ENTERTAINMENT: We planned most of our own activities, but played 11 a.m. volleyball religiously and OSCAR IS THE BEST! Hilarious, personable and SO much fun. Anything he was involved with around the pool seemed like a good time. SALES PRESENTATIONS: A few non-members were offered Leisure Cash for what they were told was approximately a 50-minute presentation. FOUR HOURS LATER, they were still there. If you attend one, do NOT make plans based on the quoted time. That huge difference left a bad taste in our mouths. WOULD WE RETURN? Honestly, probably not. That doesn't mean we had a bad vacation--we had an AMAZING time. But that had more to do with our group, the memories and some wonderful staff than the resort itself. There wasn't one catastrophic problem; it was an accumulation of dated areas, key/elevator issues, mediocre food, slow dinners, the crib mix-up and sales experience. For roughly the same price--or sometimes a little more--I think other resorts offer more, are newer/better maintained and have better food. Hyatt Ziva Cancun isn't a bad resort, and I can see why some families love it. It just wasn't the right resort for us to want to return to.