I purchased a home through Yancey Realty in February 2026. What I did not know was that Yancey…read moreRealty had also served as property manager for the prior tenant at the same property -- meaning they had direct written knowledge of the home's material defects before they listed and sold it to me. Their written communications to the prior tenant acknowledged "many issues" including specifically "the drainage issue," and offered her a lease termination because the owners could not afford repairs. Franklin Yancey, broker in charge and owner, personally acknowledged to the prior tenant that the HVAC was undersized and non-code-compliant. None of this was disclosed to me. The property was marketed as "turn-key" and "move-in ready." Cameron Frank told me the home was worth more than comparable homes in the neighborhood. The home did not appraise for anywhere near the selling price. When my inspection identified significant issues including electrical and plumbing code violations, Cameron Frank characterized them as "mostly optional" repairs common in older homes -- while simultaneously using claimed electrical and plumbing work as a negotiating tool to justify the price and limit my concessions. Public permit records confirm that work was forced remediation of an illegal wastewater discharge condition, not elective improvement. My formal request for $20,080 in concessions tied to documented inspection findings was countered with $1,000. When I raised concerns, Mr. Frank suggested that if I could not "overlook some things" I should consider new construction. He also referenced my buyer's agent's commission in an apparent attempt to pressure her to pressure me into accepting inadequate concessions. After closing I discovered the true extent of what had been concealed. I contacted Franklin Yancey directly, informed him I had filed a complaint with the NC Real Estate Commission and had already spent approximately $20,000 in repairs. He asked how much I was into it, offered nothing -- no investigation, no remediation, no follow-up of any kind -- and wished me well. I have since spent over $39,000 in repairs. A professional foundation inspector's written report states the damage is "clearly not new" and "has clearly been affecting this house for years." Neighbors approached me independently, offering to assist in holding Yancey Realty accountable because they had witnessed how the prior tenant was treated and were aware of the property's known problems. I have filed complaints with the NC Real Estate Commission against Yancey Realty, Cameron Frank, and Franklin Yancey. The prior tenant has provided a signed written statement and is willing to testify. I am sharing this so that no one else experiences what I have experienced

Very unprofessional. My agent left and Ive been harassed by another agent saying he heard I was…read moreselling my home. No he didn't. He got my number off of files that should be confidential. I would not recommend this agency.

Redbud group recommended us a terrible home inspector that missed very large ticket items that have…read morecost us tens of thousands of dollars. We unfortunately also entrusted them in the sale of our house and they have not been in regular contact with us except for to ask us to lower the sale price, which is very comparable to homes in the immediate area. Would not recommend.

I am not buying a new home, nor selling my home. I'm not sure how you got my number, but please…read morestop spamming my texts. This is not a good way to get business.

Did not list my house with them. They under valued it by about 80k in hopes of making. "Deal" with…read moreanother client. They don't have your best interest in mind as a seller. Go somewhere else.

Ask for Sarah Martin....she's awesome!! Loved her professionalism and loved that I could joke…read morearound with her as well! She's really good at finding the right home in the right neighborhood that will fit your needs. The offices of Savvy are super cute! Old remolded home in Elizabeth. Love them and will refer them to everyone!

Your main takeaway from this review should be: I HAD A STELLAR EXPERIENCE AT STEPHEN COOLEY REAL…read moreESTATE WITH THE FABULOUS AND INCOMPARABLE SARAH LOFTIS!!! Read on for details. I am a first-time homeowner who started my home search on Zillow in the Summer of 2024. When I was ready to view properties, Zillow matched me with Sarah Loftis, the most outstanding real estate agent I could've asked for. When I was initially browsing, my schedule was slammed. She waited patiently for things to calm down and was sure to check on me periodically, not as an agent who was trying to get a sale from a client but as a human who cared about another human. Words cannot express how much that meant to me. When things calmed down, we started looking together. We saw probably eight to twelve properties together in total. Sarah was knowledgeable about each of the listings, the market, HOAs, etc. When she didn't know the answer, she would reach out to a colleague or partner to find the answer. When I finally found the property that I thought was THE ONE, we had a big snafu with the lender from which I obtained my preapproval, which made us return to the drawing board and find another property. I WAS DEVASTATED and honestly wanted to give up. Sarah demonstrated empathy during this challenging time and allowed me a few days to grieve before making recommendations that ultimately changed my home-buying journey trajectory. Sarah connected me with a new lender and stellar lending officer, and we continued our search. Initially, we couldn't find a home that was a perfect fit like the one we had to leave behind. When I thought all was lost, Sarah called me with the specs on a new build that met ALL of my specifications and was better even on paper than the initial property I picked out. We went to see the home, and I fell in love immediately. Sarah helped me to navigate every aspect of the process. She was always available to answer every text or phone call and never left me feeling undervalued. Additionally, she was a wealth of knowledge and took the time to make sure I understood everything I signed or was asked to do throughout the process until the day of closing. We closed at the beginning of December 2024, and she still checks in weekly to ensure I'm okay. I highly recommend Sarah Loftis for helping you find your next home. She will prioritize your desires and empower you to find the right home for you. You will not be disappointed.

We listed our home in Ft Mill SC with one of his agents. His agent recommended a listing price. I…read moredisagreed with the price and raised it by $30k. The home sold in less than 30 days for about $25k more than their recommended listing price. I am accustomed to a 3% listing commission and 3% selling commission. Stephen Cooley wanted 3.5% and 2.5% to the selling broker. I told him that this did not work for me, and in my opinion, the selling broker does the majority of the work in the transaction. Their communication was awful during the process. The fact that the home sold so quickly had nothing to do with Stephen Cooley Real Estate. There are much better companies in Ft Mill, Rock Hill and Charlotte. All that can say is that I will never use this company again.

Tired of paying rent, we started searching for our first house last winter. Needless to say, we…read morewere full of doubts, fears and concerns. Our budget limitations put us in a very challenging situation: the real estate market was becoming increasingly competitive and dynamic. Besides, houses in our price range were highly sought after. When spring came, more buyers came into the game and good homes were going under contract in a matter of days, which demanded from us faster thinking and even quicker decision-making. We were glad that we chose Showcase Realty to help us in this process. Living in Charlotte for over 8 years, we had already heard and read great things about Showcase Realty and everything is true. Nancy Braun is a very successful businesswoman and an EXPERT in the real estate market. It didn't take us more than a few minutes talking to her to realize that we were in good hands. She made us feel safe and confident. She constantly fed us with a customized list of properties that would match our budget, size and location preferences. Her agents showed us numerous properties tirelessly. As most buyers, we were concerned with physical attributes of the property like construction, size, upgrades, neighborhood, etc, but Nancy Braun gave us a different perspective, she would only recommend a house that would be a safe investment, a house that will appreciate in value and has high financial liquidity. In other words, she will not recommend a house that she can't sell in the future. After a few weeks, we were able to find a lovely home by the lake in Pineville, NC. With Nancy's advice, we put an offer and hoped for the best. Our offer was accepted the next day and Nancy was always with us during the whole time: visits, inspections, negotiating, you name it, we were NEVER left alone. All the house searching process and the closing procedures felt like a breeze, even for first timers like me and my wife. I cannot recommend Showcase Realty highly enough. If I were to buy a house today, I'd call Nancy Braun in a heartbeat. She cares about her customers and she will spare no efforts until they get the best deal for a house that will always be a wise investment. Thank you Nancy, for helping us make a dream come true. We feel absolutely GREAT about our purchase and we LOVE our new home!

We recently purchased a foreclosed house, and the bank/seller chose to use Showcase as the local…read morelisting agent. This was the worst purchasing experience I have ever had. The agents working for Showcase were unhelpful and seemed inexperienced with the process, regularly taking days or more to get back to our agent and leaving out required paperwork from the seller, which added weeks to our purchasing process. From the time we made an offer on the house to to when we finally closed was a frustrating ordeal. We closed 2 days later than initially scheduled, and were lucky to get in that day, the last that our signed contract was valid. Earlier on in the process we were subject to very shady dealings between the seller and the realtor. We received an email stating that our current offer had been accepted by the seller, giving us approximately 3 hours to respond (which would then constitute a verbal agreement). We confirmed via email almost immediately. Less than one hour later, our realtor received a phone call from the listing agent, telling her that we were in a multiple offer situation and asking for our best and final offer. They had already accepted our offer, and thus should not have been accepting any others at this point. This did not sit well with me to say the least. I would avoid this realtor if you have any choice in the matter. They have very inexperienced people working for them and their business ethics are lacking to say the least.

Beware of dealing with this firm. We are misled, deceived and patronized for months. Big egos and…read morelittle regard for the transaction parties.

I honestly cannot understand why this brokerage or this broker doesn't have tons of rave reviews…read more Now I cannot say that I have had the good fortune of buying a home in Charlotte since I do not live there...yet... ...but I have worked with Vicky, Catharine and Erin at Dickens-MItchener on other projects and in my time in business, I have not met nicer people that cared more about their clients than these folks do. It's almost an anachronism in today's fast-paced world where volume is more important than virtue for a business: a customer is just a number. Not here. And when we worked together, they really didn't have to be nice to me. But they always were. This reminded me of the old saying about character: "Character is how you treat those that can do nothing for you." If along with market knowledge and experience, character, charm and kindness and caring also matter to you in a real estate agent then you can stop your search right here. Dickens-Mitchener is your brokerage.

We listed our home in Ft Mill SC with one of his agents. His agent recommended a listing price. I…read moredisagreed with the price and raised it by $30k. The home sold in less than 30 days for about $25k more than their recommended listing price. I am accustomed to a 3% listing commission and 3% selling commission. Stephen Cooley wanted 3.5% and 2.5% to the selling broker. I told him that this did not work for me, and in my opinion, the selling broker does the majority of the work in the transaction. Their communication was awful during the process. The fact that the home sold so quickly had nothing to do with Stephen Cooley Real Estate. There are much better companies in Ft Mill, Rock Hill and Charlotte. All that can say is that I will never use this company again.

I purchased a home that was being sold by Stephen Cooley Real Estate. While they didn't work for…read moreme, someone made a commission for what I paid for the home. In my humble opinion they didn't deserve it. From my experience as a Buyer of a home they represented this wasn't a good experience. Communication is key and this firm is lacking in basic skills. My agent did not have her calls returned and we felt in the dark the entire time. With this guy's face plastered all over the place you would think he'd follow up with his team to make sure they provided good service. Seems more like a "mill" than a company looking out for their clients.

April Crigger-Hudson is a gem! She is very responsive. If she does not know the answer to something…read moreright when you ask, she works quickly to get you the information you need. BTW there is not a lot you could ask that she would not know the answer to. When hiccups arise with sellers or buyers she finds a solution without causing delays. When we had a list of homes we wanted to go look at, she had no problem getting them scheduled same day. In fact the day that we found the house we purchased, we looked at 8 houses in one day. April was a champ and stuck it out with us all day!!! Buying a home can be overwhelming especially when you keep getting out bid, but April made this as smooth as possible. I would not want to buy or sell a home with any other agent. If you are looking to buy or sell a home give April a call. You will be so happy that you did. April feels like family to us at this point. We love you April and cannot wait to celebrate with you and the rest of our friends and family!!!

Edwin at 5 Points Realty was recommended to me by a friend and I couldn't be happier that she…read morerecommended me to Edwin. In 2012 Edwin helped me as a buyer to find my perfect first house. Most people would describe house hunting as overwhelming, but when you have an agent like Edwin it makes it a million times better. Edwin went over and beyond what I would expect from an agent and was completely honest with me through the entire process and spent countless hours helping me find the perfect place. You could really tell he cared about my wants/needs and not about making money on the sale! Six years after living in my house, my employer decided to move me out of the state and Edwin came back and made my house sale happen in literally a couple of hours. Edwin acting as a selling agent was just as honest and helpful as when he was my buying agent. I'm not sure there are many other agents in Charlotte that will dedicate as much time and passion into helping you through your real estate needs as Edwin or anyone at 5 points will!! TLDR - Edwin and 5 Points Realty is literally the best real estate agent; I will probably fly him to the next place I live to help be buy or sell.