I completely agree with the prior reviewer. We also had Cici help us, and Blake. They were…read moreincredible. Honest, supportive, patient and extremely professional. We bought one house with them and now have a second rental property under contract. We wouldn't use anyone else! Ask for Cici mcNicholl.

I wish I could give Ceci McNicoll more than 5 stars! She went the extra mile, and some! -- in…read moreassisting us with purchasing our home in SIlver City. Ceci is extremely knowledgeable in the real estate field and she answered any inquiries promptly. She is more than a realtor; she is a friend. I'd recommend Ceci's expertise and wisdom any day to someone seeking property in the Silver City area. You're the best, Ceci! x

We love Smith Real Estate. They are always very professional and great to work with. Amber is…read moreespecially nice

Smith property is a joke ...I signed a lease back in June of this year. My wife was on the lease 10…read moremonths before I signed it. When she first moved in there was a bad leak in the ceiling that was never fixed. So every time it rained it leak like a water fall. We complained about it every time it rained. There lam excuse was "We" can't find a contractor with a big enough ladder...really Amber?... Two weeks later Smith properties terminated are lease. Slum lords!!...Smith properties will piss all over you ,then tell you that it's raining . Pick a another propertie management.

Nearly one year after my real estate transaction I have taken time to reflect on my experience…read morewith this agency and Patrick. Although he initially showed excitement in working with me, once he saw my limited budget I felt as if I was a thorn in his side. I had to drive to his office after hours and on weekends. Unlike acquaintances of mine who were wined and dined, I had difficulty having him be an advocate for me during the transaction and promptly return calls with answers and/or information. He seemed more concerned about the seller (whoalso turned out to be with BHG) than my needs. Toss in the two weeks he was out of town and a useless home inspection and I was left spending much more than anticipated. Oh, and to top it off the deed was recorded with the wrong street address causing me additional issues.

From the owner: I'm proud to serve the Silver City area as a member of Better Homes and Gardens Real Estate Silver…read moreCity. As part of the Better Homes and Gardens Real Estate brand I will provide you with an excellent experience before, during and after your home buying and selling journey. With innovative technology, a unique set of tools and a household brand tied to my name, I am uniquely equipped to serve you with what you need most. And, by combining a "client first" philosophy, great listening skills, deep local knowledge, marketing savvy and business professionalism I can help you sell your home or find a new home that perfectly matches your lifestyle.

Rude, unprofessional and shady best describe this attempt at a real estate rental office. They…read moremisrepresent properties and outright lie about the condition of places they have for rent. Difficult to reach and they are neglectful to reach out for follow up. Their driving goal seems to simply be $. When asked about a property that was riddled with roaches one representative said: "I live with roaches, everyone here in town does". Try private rentals if possible. These nasty beings are not worthy of your time of day.

our experience with, Enchantment realty was amazing! Alexa…read moreTrujillo was the best in sharing information on the property we bought! We also used Enchantment Realty on purchasing a lot! Alexa Trujillo has given us, the best service and we plan on using them again on future purchases!

I'll present all the FACTS I've experienced, good and bad, and you can decide. For me though, I'm…read morejust NOT a fan overall, mainly because of what happened when we moved out. Pros: During our rent, things went ok. Sometimes they'd even follow up if the maintenance they sent fixed things well. When our fridge was out, they managed to send us a mid-size fridge for our temporary need--though it was after I kept asking "can the maintenance come back and take a look again? Our fridge isn't working and our foods are going bad" for a while. But at least they showed they care about it... though some food did go bad. I don't know what other realtors would have done. When they wanted to show potential renters around, I asked them to wear masks and use hand sanitizer. At least their attitude was positive and promised they'd do that. Cons (from least concerning to most concerning): No annual free bug-spray like Smith does. We had not only roach and ant problems, there were centipedes up to 7 inches crawling around!! My daughter wouldn't dare to sleep in her own room. We sprayed ourselves but only partially effective. When we were moving out, they said we had to leave utilities on for extra 7 days. I asked why, and proposed that if we moved out a week earlier, they could do whatever they needed to do a week early. But they said no again. I asked why again but they simply kept saying "that's the rule" without explanation. If they gave a legit reason I'd be perfectly fine; it's this dismissing attitude that makes me not happy. Now, the most concerning part. When we were moving out, they gave us a list of things for cleaning, which we appreciated. Smith Realty didn't even bother to do that. But after our whole family put all the effort to clean everything they asked, they checked and gave us a list of things to improve--and quite a few of them were NOT on the first list. Since 2001 we've been renting houses, and we got good recommendation letters from landlords. I felt like they were asking us to give them a new house instead of the house we first moved in. But okay, how clean a house is can be subjective. But at least they should stick to the list instead of giving us new items (we asked a lawyer and he readily agreed). We felt it was unfair, but we ok'd them sending a cleaning professional and billed us from our deposit. Enchantment told me it shouldn't be more than $100. When the invoice for the cleaning, along with the rest of the deposit, came in the mail, however, the items the cleaning lady did again deviated from the 1st AND the 2nd list!! So what's the standard? And it was nearly $130. But that's not the most upsetting thing for me personally. There was an item: "Without running water." I was boiled: I texted them there was a leak in the laundry room and kept on asking "when will someone come fix it?" without getting replies, so finally I told them: "I turned off the water at the street, tell them to turn it back on when necessary." The reply was: "Ok." So they KNEW it and was ok with it. And now they CHARGED me for NO RUNNING WATER!? I called the phone number on the invoice for cleaning, the lady said she estimated it cost $10. Not big money, as I said, but it's unfair. I emailed and explained my reason for upset. Now suddenly they wouldn't use emails; they kept calling despite me asking several times "read the emails! Let's use emails for communication!" And strangely, they even told me: "You shouldn't contact our cleaning lady, she's under our contract..." I right away fired back: "First, then why did you give me her phone number? And second, I believe I have the right cause it was ME who paid the bill!" After I shot down all their nonsense excuses, the one on the phone said: "Let me see what I can do." And guess what? Their "what I can do" is the old trick: doing NOTHING and NO response. Zip. They simply refuse to explain why the changing items on the different lists, and refuse to acknowledge their mistakes. Take home message: when you move out, just give them the cleaning money, cause no matter what you do, they'll find excuses, honest or dishonest, to take the money anyway.