Alseb Group: A Disastrous Experience I am writing this…read morereview to warn others about my experience with Alseb Group for a Deck rebuild project that began on June 4, 2025. The outcome has been nothing short of a complete disappointment. Initially, the project seemed promising, but it quickly spiraled into frustrating issues. The team consistently used shoddy wood, craftsmanship was horrible, with at times looking like a child cut the wood. When I expressed concern, I basically never heard from them again. The quality of the work itself was the most critical failure. There was a blatant disregard for craftsmanship and attention to detail. Specific examples of poor work include: * Bowing rails 1 week after completion that Alseb Group refused to fix * Numerous boards not cut to proper length, leading to nothing lining up. * Refused to finish last part of contract because they said they weren't making enough money. When confronted with these issues, the contractor was Defensive then unresponsive. My attempts to resolve these problems were met with silence and a complete lack of professionalism. Ultimately, I was forced to hire a separate, qualified professional to fix the shoddy work, incurring significant additional costs. The final result is a project that is subpar and incomplete, and has cost me far more than the initial estimate. I have everything documented including all misleading texts and pictures. I will gladly share with anyone thinking of using this .company I would strongly advise anyone considering hiring Alseb Group and to look elsewhere. The lack of communication, un-professionalism, and extremely poor quality of work have made this a truly disastrous experience.

Alseb Group far exceeded our expectations for our flooring project. It is difficult to say which…read morewas more impressive - the high quality of the work or the customer service. From start to finish, they were professional and transparent. They listened and worked with us to complete our projects. At no time were they condescending or forcing a hard sell of something we did not want or need. Each member of this family-owned and operated company was an absolute joy to work with and I could not praise them enough. My siblings and I were preparing our family home for sale. After being abandoned by a general contractor with whom we were working, we sought a reputable company to restore our 100-year-old maple floors that had been buried beneath decades of carpeting, padding, staples, wax, and glue. Although we knew it was a tough task to restore the floors, we knew it was possible. Where other companies balked at the condition of the floors and either attempted to inflate the price of the work or sell us on purchasing new flooring, Alseb Group came to our home, assessed the work to be done, and told us exactly what was needed without peddling fear. They were honest in stating that they could not work miracles but would be able to restore the floors. The quoted a very competitive price for the job and provided an itemized quote that clearly conveyed the cost for materials and labor. They also provided a clear timeline for the job. They did not shortcut the work. They did a high quality job from start to finish, taking care to deliver the best result possible. Although they stated that they could not work miracles, the result was truly miraculous. The floors look amazing. Photos do not do them justice. We also hired them to install laminate flooring in a bedroom, which turned out great as well. We were so impressed with their work that we hired them to complete additional projects including installing flooring in a kitchen, breakfast room, and pantry as well as repairing a 100-year-old weather worn wood exterior door. They took care to level the entire kitchen and install a subfloor rather than simply placing the new flooring on top. With the door, they did an amazing job removing the rotted wood and creating an embellishment that retained the character of the door. They worked with us to select the perfect stain for the door. Now it looks better than it has in nearly a decade. Additionally, they repaired and painted a rotted wooden window frame. Their attention to detail is rare. Their experience and expertise were a gift, as they made us aware of things we had not considered and took time to make sure that we were pleased with the results. There were numerous benefits to working with Alseb Group. Of note, they were fast. They completed the work in expert fashion in the estimated time frame and were always punctual. Communication was always clear with quick responses to questions. They were transparent and explained the work to be done and went over the work once completed. As imagined with a 100-year-old property, our projects were not easy, but they completed them with ease. They were problem solvers who offered great suggestions and ideas for completing our projects within budget. They gained our utmost confidence and appreciation throughout the process. We could not be more pleased with our experience working with Alseb Group. They demonstrated great professionalism, expertise, and integrity. I highly recommend them.

Started with a fair and competitive price. Contractors showed up when they said they would. They…read morewere very professional and courteous. When the work was completed they cleaned up the area. The office staff was also vey courteous and answered any questions that I had. I would not hesitate to recommend ATP to family, friends or neighbors.

Got the wrong permit twice . Had to get someone else to finish the job and get the right permit…read moretwice. This guy tries to get a retroactive permit for new construction on an old building. The building needed a conservation permit which he never obtained. The city of Chicago says he is a crook trying to take advantage of people. It is a total nightmare. I would never recommend this company.

We had an incredible experience with GCPRO. We worked closely with Kris, Marissa, Vasyl, and others…read moreon the team, and they were outstanding every step of the way. Our home flooded just two days before we gave birth to twins, and we also have a two-year-old with no family nearby--so this was an incredibly overwhelming and emotional time for us. From the beginning, the GCPRO team was responsive, efficient, and genuinely supportive. They communicated with us frequently and moved quickly to get things back on track. The scope of work was extensive--they removed two floors of drywall, repaired the ceiling, and completed major flooring repairs--yet they handled everything seamlessly. We were able to move back into our home within five weeks, and just 2.5 weeks after they officially began work. They even worked weekends so that we were able to get into our house quicker. More than anything, they gave us peace of mind during the most stressful time in our lives. I can honestly say this is the best experience I've ever had with a home service company. I cannot recommend GCPRO highly enough

GC Pro is awesome! We had a flood last year in the fall and they were literal LIFESAVERS. They were…read moreable to come out and address all the issues and get it fixed quickly and efficiently! It was such a peace of mind knowing they knew what they were doing, on time each day, respectful, and helpful contractors. We even had them do some extra upgrades in our home such as ceramic tile, new carpet throughout, and painting the entire home. We are so glad we went with GC Pro.

We had Sean out today - great, unscripted, genuine, guidance to what we should do with some…read morechallenges in a garage - he was not there to "sell" us anything but provided some great ideas & solutions to our problems - I'd call them again for future needs.

We called this company for a leakage issue we were having. A salesman quickly came out and was…read morevery helpful and knowledgeable. We needed drain tiles. The workers came out a couple weeks later and they were amazing. A few days later we discovered a leak by the new sump pump they installed. We called and they referred us to the warranty department who never responded. We tried a couple more times and no response. We resorted to calling the salesman who contacted the warranty department and promised they would call us.....they didn't. Now approximately 6 weeks later the leak has caused mold. We contacted the salesman again. He set up an appointment for 2 weeks from now!!!!! Seriously, I have already waited 6 weeks and paid you over $13,000!!!!!! I would never use this company again. I hear Perma-Seal is much more reliable and professional. Do better U.S. Waterproofing. You are a national corporation and you suck!!!

Had their painters come in while we were at work and everything was done as asked. I'd def hire…read morethem again. Thanks guys.

I waited a few months to write this as I hate leaving negative reviews. However, I'm still finding…read moresloppy painting spots in my home, which is pretty frustrating, so I hope this helps to improve their business. I had my whole place painted (walls and ceiling). The good: - pricing (although maybe you get what you pay for) - they're overall nice guys The bad: - Communication was lacking. It was difficult to get clear answers over email and when we talked on the phone he couldn't remember who I or my project was. - Sloppy painting all around. The edges around trim, doors, windows are not super straight and clean. Plus, after they were "finished" I found so many places that had not been painted at all - like around ceiling fans, lighting, and behind the toilet. I asked them to come back to correct, and they did the next day. - I asked them to take down bathroom fixtures (towel racks, etc) and patch/paint as I planned to install them in a different place. After completing the project, I asked where my fixtures were and was told that the guys must have thrown them out. Huh?? I never instructed them to do this. I said as much and Adrian said he would replace. The fixtures then magically appeared in a bag on my floor when I returned home. No apology or explanation. - I bought all the paint separately (my choice since I wanted something different) and confirmed how much they would need in advance. I then asked again on the first day and he said what I bought looked like plenty. Next day I am told that they need more. I get things can change once you start painting, but the paint wasn't on sale by then and it's pricey, plus I had to leave work to go to the store. And of course, they didn't use the extra paint I bought so it was wasted money. Also they didn't even seal the open paint cans when done.

I have been Using them for repairs they've done a very good job. They are quality company. I think…read moreI have always been happy after they've done the work.

Could not be any more happy with the service and how nicely I was treaded by the staff, they were…read morevery respectful and knew what I needed to replace without trying to over charge me. I would definitely recommend there roofing service to anyone that needs it

Juan and Jose from Prime Time did a great job cleaning my gutters. They communicated well…read morethroughout the entire process, showed up ready to work, and worked hard to make sure everything was done right. I really appreciated their honesty and professionalism, which made the whole experience stress-free and easy. Overall, it was a great experience from start to finish. Scheduling was easy with Patrick. I would gladly recommend Juan, Jose, and Prime Time to my friends and family, and I would definitely use their services again in the future. Very happy customer!

I will. not being doing business with this company again. From an estimate of$473.06, my final bill…read moreclimbed above $1,000 and I have yet to see an invoice for all the add-ons. As a senior citizen, I felt financially mugged by the technician who told me I'd neglected my gutters and they were falling off the house. This after another company had told me they were in excellent shape to add gutter guards to. When I called to complain, I was spoken down to repeatedly, even after I said twice that I had run two of my own small businesses and understood that the $200 an hour I was charged did not all go to the technician. I was also again told how terrible a shape my house was in. It was obvious we were in different universes and that was confirmed when I did not get the invoice or photos I asked for. I also was told repeatedly that other customers love this company and the person who came to my house. I'm happy for them. I am not in that group and want nothing to do with this company again,

Answered my question and recommended a different company that offers a comparable service. Thanks!read more

Fernando did an amazing job installing an outside back door. I purchased the stock door from Home…read moreDepot and they were able to install in one day. Fantastic service and great craftsmanship! Before and after pics included .