1. BB Environmental Services

    1. BB Environmental Services

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    BB Environmental Services

    3.7 (6 reviews)
    Open 8:00 am - 5:00 pm

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    Response quality

    Excellent

    Services - BB Environmental Services

    Asbestos abatement

    Interior demolition

    BB Environmental Services Photos

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    4.0
    (12 reviews)
    Insulation Installation
    Responds in about 1 day
    4.5
    (58 reviews)
    Environmental Abatement
    Responds in about 20 mins
    5.0
    (43 reviews)
    Flooring
    Responds in about 3 hrs
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    Empire Today

    Empire Today

    (701 reviews)

    Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

    I was incredibly unhappy with Empire. To begin with, they were the best price and they had a floor…read morethat matched others in a house I bought. The salesman did not notice that there was tile below the current floor or even think it might be an asbestos floor. I know he saw the floor because I watched him. When the installer showed up, he said he could not install because of the asbestos. I had it remediated and the installer came back. He put in the new floor but refused to move the furniture into the rooms or re-install the closet doors. He said they did not tell him he had to do this so he did not have a crew with him to do it. His supervisor promised another appointment in a few days to move everything back. I began calling Empire a day or so later to confirm the appointment and was told there was not one. Each call I made to them told me something different. Finally they told me that they would not move furniture into a room that they did not take it out of or re-install doors that they did not take down. My contract was clear that they move furniture in and out. There was one larger dresser that we could not get into the room and had to hire some moving guys to do that and of course, to pay for that. Empire has offered me a credit of $140 which is just a token to me. The salesman, the installer, the people on the phone, the supervisor, they all had a different story for the issues we were having. Hence, I would not recommend this company. And if you use them, not only get it in writing but record your phone calls (totally illegal) but I wish that I had.

    Apex Floor Coverings - A large selection of tile.

    Apex Floor Coverings

    (5 reviews)

    Pilsen

    Ah, yes, we live in the age of DIY. Especially when it comes to home improvement…read more Who hasn't found themselves sucked in by one of those home remodeling shows? You know, the ones where they show the before and after of a kitchen, bathroom, etc.? It always looks so easy on TV, and they miraculously get everything done within the hour! Real life ain't like that, folks. Every home improvement task we have attempted has taken way longer than we thought, and cost way more money than we had planned. Sure, you still save over hiring a contractor, and there is that feeling of satisfaction when all is said and done. But realistically, those HGTV shows edit out a lot of blood, sweat and tears. And cost overruns. Anyhow, I'm getting off subject. We look to save money on materials whenever we do home improvement. Plus, I try to support anybody other than the local Big Box stores. You know, the ones that seem to have a monopoly on EVERYTHING home related. (I'm talking to you Home Depot) They usually have lousy customer service, to boot. Well APEX flooring is just the opposite of those big box stores. Easily located off the Dan Ryan in Pilsen, they have a private parking lot attached. The store is small and easily navigated, but packed with a large assortment of floor coverings, including ceramic, wood, cork, and others. Lowell, the owner, is pleasant, friendly and a joy to deal with; he's also extremely knowledgeable concerning flooring and it's installation. I found their prices to be extremely competitive, and they even have some of their most popular tiles in stock, which is fantastic. Choosing and purchasing our new kitchen tile was such a pleasant experience at APEX, I can't wait to finish our kitchen remodel and figure out what home improvement project we can tackle next! [ just don't tell my husband that yet; give him a chance to recover ; ) ]

    Apex is a great source for flooring and the customer service is outstanding. We purchased product…read moremade in the US, at a great price, while supporting a local business. We found multiple samples to take home along with some sound advice, and were treated like a valued customer. We have dealt with Apex in the past and their service continues to be truly excellent SERVICE to the customer. When we looked at the big box home improvement & tile stores, we were really disappointed at the lack of knowledge and samples available, a real waste of time.

    BB Environmental Services - demolitionservices - Updated July 2026

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