Never ever go with BRIGHTSPEED. I started connecting to Brightspeed for internet service at the…read morebeginning of the month and was set up for service on the 7th. Today is the 24th of the month and the 6th time rescheduling. Too many excuses too many problems.

I change from Spectrum to Brightspeed. Worst decision ever. If you trying to save just ask the…read morecurrent provider what offers can they provide you. They did two installations which where both wrong so I have to keep asking for technical assistance to come over my house and fix it. After finally having everything in order , the internet was poor so I had to reset the equipment, after that no service at all and they send me another technician. I ended up cancelling it and going back to spectrum. I installed spectrum which I only had to connect the modem and Router but didn't work, brightspeed technician intentionally damage spectrum lines so spectrum have to come over and fix all the damage that brightspeed technicians did unfortunately. Not worth at all. Don't waste your time and money.

I've lived in Laurinburg nc for about 7 years and haven't liked that Spectrum was my choice…read more Service is terrible. But it has ramped up to the point where we have days of intermittent service and I work from home. I cannot tell you the stress in trying to drive around town to find an Internet connection so that I can do the bare minimum. It is affecting my income. The last few weeks have been awful and at least one full day per weekend nothing. We were told that Duke Energy was replacing poles and that was the reason. But what I've notice is that my area has been having this trouble for months since Oct 2024. We have 'troubles' in Laurinburg with certain issues but I have noticed that certain areas or neighborhoods take the brunt. I am white and live in a predominately black area. I love where I am and my neighbors are wonderful. But I noticed that for electricity and cable/ Internet we are generally the last area to get service. That's what's happening now. When I call friends living in the richer-white parts of town, they tell me they have service and that their service rarely goes down. I spoke with someone recently in the industry that claims this is an actual thing. If they need to pull power, they do so in lower income or minority neighborhoods. And some of us are the ones working from home. And we won't get reimbursed for all of the down time. Also, one of the last times in speaking with a cust service rep, she researched our area and even claimed that we had a disturbingly large amount of outages and also very strange. For this post, I had to wait 30 minutes this because it's been up and down 4 x in that 30 mins. I think we need a class action suit. Seriously . What could improve you ask???? Get Verizon in here.

They continued to raise internet prices without warning. I made several calls to discuss the…read moreservice. Basically they said tough so I changed service providers. Also asked for part of my month credit.

We went to trade in my husband's phone and upgrade to the new iPhone pro max. We had a complicated…read moreissue that came out of me trading my phone in last fall. We worked with Theresa and she was absolutely fantastic! She walked through and explained things to us. Additionally, she helped us navigate with customer service and helped us get a reimbursement. LJ ended up helping us out as well. He was helpful and funny, which made a potentially tense situation better. Either of these two individuals would be great to work with to help you with your cell phone or electronic needs.

Terrible customer service. Refused to help set up the new phone for my wife. After she asked…read moremultiple phones. He responded with "it's easier to do it at home" she wanted a phone case and he responded "they're expensive, it's better to get them off amazon" she said she didn't care about the price and he once again said he would get it off Amazon if he was her. So terrible customer service with bad attitude.

Signed with Brightspeed. Found no difference. Went back to Spectrum. Brightspeed will not let…read moreour original phone number go back to Spectrum. Have spent over two months working on this. Have had our original number for 46 yrs. We are in our late 70's and early 80's and would have to give many drs, hospital, therapies, along with many family members and friends a new number! Husband has spent many hours on many days trying to work with them! NOTHING!! Techs have been out and totally embarrassed due to company not giving them the right info!

Worse company ever! I have never been treated this badly by an internet company that laughably can…read morenot provide "communication services" (ie: internet) considering it is what they claim to provide. What a joke! Never ever go with this company, it's a valuable waste of time and money.

After several horrendous attempts of service with other internet providers, finally one that offers…read morespeed and the capability for all my needs. Streaming, gaming, and WiFi is no longer an issue for me and my family. Thanks to Lunar Int Technology.

The Starrmobile staff were very knowledgable about their product and services. The team as a whole…read moreprovided outstanding customer service and exhibited great professionalism... My experience was very pleasant and I would highly recommend this establishment.

Clay was more than professional and helpful with giving me the information needed to make an…read moreinformed decision.

From the owner: South Carolina's Telecom Solutions Provider. As a Independent Telecom Agency We Partner with Over…read more50 Carriers/Providers to Find our Clients the Best Solutions. Whether You are Looking For Dedicated Fiber Internet, Broadband, PRI/SIP Trunks, or VoIP Solutions we can help you pick the best solution.

This beautiful Downtown Professional Hub is designed to meet all of our business needs! West Salem…read moreSquare offers a wide range of office, retail, and warehouse space at competitive rates. This facility is the perfect home to enable your office space to grow along with your business. Housing Home Care Services, Accountants, Retailers, Salons & Spas, Computer Services, Co-Op Groups and more, West Salem Square will provide your business a charming atmosphere designed to welcome walk-in clientele, while still providing a quiet and business environment.

Don't sign up. They are scammers. Told me I could cancel in 30 days with no charge. When I tried…read moreto cancel, because their TV stream sucks, they said I owed $100...then charged my cc for $600! I guess it will take another 2 hours of my life to get my 600 back. The worst customer service in the business. Just use anyone else if you have options.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!