I had Arc install a hardwired EV charger. Service was…read morefantastic and professional. Pricing better than their competition.

Communication was excellent. Texted us a picture of who was coming to the house and kept us abreast…read moreof his arrival time. He arrived on time as well. Wiring from house to the fire pit was all of a sudden not working. Dakota troubleshot it very quickly and gave us options to replace the wiring. Dakota was very respectful and efficient and they'll be back to do the work next week!

Wish i could give 0 stars. Waited 20 minutes before they checked us in which was after they allowed…read moresomeone who came in after us to jump ahead of us in the queue. We were told it would be roughly a 20 minute wait and proceeded to wait over an hour and a half before we decided to leave. I watched 4 different employees complete their work with a customer and then disappear into the back of the store for over half an hour. Horrible service from a staff that clearly has 0 interest in working. Save yourself the time and go literally anywhere else or do your business online.

Don't waste your time expecting a good customer experience at this location. It's not happening…read more Unless you want to simply throw away hours of your life, find another store elsewhere or change phone carriers. These employees are rude, unprofessional, and trust me, when you walk out the door after being serviced you will be talked about negatively.

I tried to close my account, but the company still hasn't done it. I visited in person and clearly…read morerequested cancellation twice, yet my account remained active. This shouldn't be this difficult. Poor customer service and a frustrating process--customers shouldn't have to repeat the same request multiple times just to close an account.

This company has the most horrible customer service I have ever experienced!! Literally 24 hours…read morespent on the phone (three days of 8 hours each) and they could never figure out why I went from using 90 GB of data a month to over THREE TERABYTES!!, for which I had to upgrade my plan and pay over $60 more per month. I finally figured it out by myself, it was the Amazon Firesticks that were doing it. Now I want to go back to the cheaper plan and the customer service reps keep throwing roadblocks at me. I cannot way to drop xfinity and go with another provider. p.s. My friend works for xfinity and said even he cannot get good service from them. He even opted to pay for his own Verizon cell phone rather than use their free phone!

I'll have to say Tennessee is about 10 years behind the rest of the country when it comes to…read moreinternet reliability. Reliability is nothing short of A JOKE! We've been hear 8 years and enjoy internet outages for each annual bird migration to the south before winter. So you can imagine how unreliable it is during bad, cold weather.

Chyna was very friendly and helpful. She assisted with the new phone set up and transfer of old…read moreinformation. Got a new phone and walked out happy!

I had an outstanding experience this Verizon Wireless store the other day. The staffs are wonderful…read moreindividuals and extremely helpful! The staff that helped me out was quite comical but informative. He went in to detail with what I couldn't decide at the time until I was able to make a finally conclusion on what I needed and would be best for me. Overall, the team brought an amazing welcoming presence. I truly appreciate and enjoyed the customer service recieved.

I wanted to take this opportunity to complement Spectrum. Your phenomenal customer service is what…read moreall companies should strive for. Your techs Cory and Julian are the best. They are both extremely pleasant, competent, and professional. You are extremely fortunate to have such wonderful individuals with your organization. I thank you kindly for the opportunity and pleasure to be one of your customers.

You cannot call into the local store and they kept my ID so now I have to make an extra trip why do…read morethey not have a local store number??

Definitely show a lot of sports. The rest of the line up is nothing special. Now NBC has been…read moreremoved from the line up. Of course it's the "other guys" fault. The one holding the shit end of the stick is (drum roll please) the viewers you know the ones paying the bills. So unless you're a sports fan pay a lot of attention to alternative streaming services before signing up with this pack Yes the yahoos strike again. The Dish people that sell the fact they are sports oriented have removed all fox regional broadcasts from their line up. Did their bill change to reflect this screw job. Ah no. What a pack of bandits.

Hate that everything they tell you is just a lie. Just something to get you off the phone or chat…read more Terrible accents for a southern boy to understand. When I tried calling the local office, someone with an accent started screaming at me. I asked to speak to someone in the local office, and he started yelling asking if I thought Windstream started in Dalton Ga. He just kept screaming that I needed to call customer service and hung up on me. I called same number back and he went straight to yelling and screaming telling me not to ever call that number again, and then hung up. I didnt get to say anything. A couple of c/s ppl have helped, but when you have talked with 20 of them and only 2 tried. Thats bad.

The customer service is awful. They make it very difficult to speak to a person. They are rude, not…read morefriendly, and the English is poor. they charge $6.95 to run your card, and if it doesn't go through they will continue to run it, while charging $6.95 each time. Asking a person to reverse these charges is near impossible.. also my service would lag a lot, and randomly go out, taking up to 10 minutes each time to reconnect. The charge of $128 a month is ridiculous. I wouldn't use them if you have another choice.