Outstanding Service and Quality Work Central Auto Body…read moreCollision of Westchester provided an excellent experience from start to finish. The staff was professional, courteous, and very transparent throughout the entire repair process. They took the time to explain the work needed, coordinated smoothly with the insurance company, and kept me updated on the status of my vehicle. The quality of the repair was outstanding -- the car looks as good as new, with perfect paint matching and attention to detail. Turnaround time was reasonable, and the work was completed exactly when promised. Customer service truly stands out here. Everyone was patient, knowledgeable, and genuinely cared about doing the job right. It's clear they take pride in their work. Highly recommend Central Auto Body Collision of Westchester to anyone looking for reliable, high‑quality auto body repair and honest service.

I cannot say enough amazing things about this business. The owners and the staff are amazing. They…read moregenuinely care for their customers and love what they do. They worked on my car and returned it in a timely manner. Al and his team are the best humans. Drove me to the nearest car rental business so that I wouldn't have to uber with my son. When I got my car back it felt like I had walked out of the dealership with a brand new car. They addressed all my concerns and answered all my questions without being dismissive! If I ever need work on my car done again (hopefully not) I'd definitely come back to this business because I cannot recommend it enough!!

service was terrible. I was stranded at a gas station near the shop. I called them. they tried to…read morecharge me 150 to tow the car and 450 to do my shift cable because it "snapped". I told him I wasn't from the area and couldn't afford to stay at a hotel and wait till the morning for the part. he told me to I had to wait.something threw me off and I got a mobile mechanic. turns out all I needed was the bolt for it. they lied and tried to rip me off.

I've been going here for years. Trustworthy and fair prices. They have always been able to take…read morecare of my needs.

I've been going to Bert's since 2004 (exclusively), and have sent dozens of people over there - it…read moreis exceedingly difficult to find a decent mechanic who wont' rip you off, and even more difficult to find someone who talks and treats you with respect. I've taken my car there three times and told nothing was wrong, no charge (where else are you going to get that???). One (rare) time I took my car there and they put the left-sensor on, when the right sensor was the malfunctioning one - again, fixed no charge. Yes, a mechanic is going to be expensive, but taking your vehicle to someone disreputable is going to be even more expensive. Bert's has been family owned for 60+ years, and there's a reason - he takes care of his customers, AND their vehicles.

Stopped in without an appointment for a state inspection. Thankfully they were able to do it on the…read morespot without the required appointment

Sadly, this shop has really gone downhill. Ridiculously long waits even with an appointment, often…read morewithout your car being even being looked at for an entire day! Poor communication, no updates, and a total disrespect for the customer's time.

My grandfather went to Doug, my father went to Doug, I go to Doug. Doug is the only mechanic in…read morelower Westchester that I would trust to work on my vehicle. The best of the best.

Great job on my alignment. Fast service. 5 mechanics on premise to get you in and out. The price…read morewas right, and I wish I had my brake job done there vs the service station closer to home. I would have saved $150. Thanks to Sammy and his crew. I will be back!

I was told to go here for an inspection by another place that had issues with their inspection…read moremachine. The gentleman that I talked to seemed annoyed that I was even asking him about an inspection. This individual needs to work on the way he talks to his potential customers.

I guess if you're not doing big money jobs, you're low priority. Came in here to do a simple…read morebattery replacement. Let me just say that I've been coming here for YEARS and have spent thousands since I had another car that I serviced. It's been convenient and most of the mechanics are friendly and knowledgeable. Today, I had a different experience. First off, the guy at the front (I won't say any names) is rude. It takes nothing to say hello back to someone who came in and said hello. Anyway, came in to do a battery replacement. Everything was done and as I was walking to the office, I see my car....left UNATTENDED WITH THE HOOD UP and my car still running for several minutes. He just left it there like that. I walked to the office (hood was still up). Stood there waiting to get my bill and keys (hood still up) Mind you...it's a rainy day. This kid was negligent with my property. I don't know if me being a woman alone made that acceptable but it's not. Big or small job, it's business and you treat everyone's property and them with respect. Then after seeing my car left on with the hood up, I make them aware of it and then I paid and left. As I was driving, my USB/anti theft system was not working. Screen blank. Not only was he negligent with my property....he didn't finish the job. You have to reboot the anti theft system for that and the USB/screen controls to work. I was more than willing to tip the guy since I know they don't make much on batteries but after that experience, no. You don't just put a battery in...you need to reboot the system. Today was EXTREMELY disappointing and needless to say, I will go elsewhere from now on. Maybe give JJ a bit more training.

Called a few minutes in advance to schedule an oil change. Treated with respect and attended to…read moreimmediately. I told them my brakes might need replacement and they offered to check. They told me 'Brakes are fine' when 9/10 places would've suggested replacing them regardless of need. I've always said that an auto repair shop can crush the competition just by being honest and hopefully Hughes is showing how it's done!

Let me start off I've had 5 different cars repaired he over the years so never had a problem…read more I dropped off my truck from get hit while parked , I asked for a price to pull out two dents which I already had a price from someone else for $125. I called the first time because nobody called me back and was told they are waiting on a guy for price, then I call a second time and was told don't worry about they have it covered. Today I go and pick up my truck and I go upstairs and paid $500 deductible and they tell go pick up your truck downstair, then 10 minutes later let they tell me come back up you have to pay $ 300 more. this isn't how you do business they have lost a great customer over $300

I'm really abnormally obsessed with my Challenger, even my wife's jealous lol I can't think of any…read moreplace I feel more relaxed leaving my side piece!Always turns out mint and finished when u 1st ask,and definitely fair priced ,oh huge shout out to Felix the cat and all the boys that make it happen in the shop,thanks again for the top notch work

It's hard to find trustworthy and fair repair shops. They tick all the boxes here. While they…read morespecialize in Japanese vehicles I'd certainly feel comfortable bringing any vehicle here. They are a small shop so if you don't call ahead it can take some time, but they use good quality parts, priced reasonably, and ultimately do good and thorough work. What's great is they explain exactly what they've found, why they're doing the things they propose and conduct themselves in such a way that they provide the right assurances you're not being taken advantage of. Being such a small spot, the only thing you'll want to consider is dropping your car off for any lengthier work as there's only a few seats outside where you can wait.

Mr. Sato and under his supervision, his staff, is an expert in fixing Japanese vehicles.read more