Certified Appliance Repair

The worst customer service ever !! Would never work with…read moreagain Rude, incompetent, we ordered a brand new dishwasher they installed it incorrectly. They did not understand how to even program it. Water was spitting all over the floor and they just kept telling me to go back to the manufacturer and would not come back until I called them again as they wanted to get paid again for something they didn't fix in the first place and went into a loop with argument they were only there a week earlier. I guess they don't stand behind their service at all a week later as they wanted to get paid again to come back for more incompetent service from the manufacturer order I also let Viking know of my experience with Sloan appliance Aiken

My stove was broken and had a warranty through Lowe's. We received service through another vendor…read morefirst that wasn't up to par. We asked for a second opinion from a different vendor and were sent to Sloan Appliance. The tech came out, diagnosed the issue and found it was due to a malfunction with the stove. He was extremely courteous and explained everything in detail. I would absolutely recommend Sloans for any appliance need. I'll absolutely be back for any issue, even outside of a warranty claim.

Premier Appliance of Augusta

(7 reviews)

The receptionist that answered the phone impressed me...not only did she answer the phone (which…read morenever happens), but she was also very nice and helpful. Customer Service is not totally dead! She could have taken my money and scheduled an appointment that I didn't need and I would not have known the difference at the time. However, she was honest, helpful and I would highly recommend this company...just for the customer service alone!

If you have appliance problems this is the place to get the help you need with questions answered…read moreand great service. They are extremely helpful and go way beyond what you would expect. My experience was wonderful. They will now be my first and only call for my appliance repair needs.

Mr. Appliance of West Augusta

2.3

(56 reviews)

I've called Me. Appliance out several times and have ALWAYS received great service. The techs are…read moreprofessional and clean any mess that results from their work. The repairs they've made have been quality and lasted for years. I'd definitely recommend them to others and know I can count on them to properly diagnose and repair our appliance issues.

I had a very disappointing experience with Mr. Appliance from start to finish…read more After paying for the service, I expected timely communication and progress on the repair. Instead, more than a month passed with no meaningful action or updates from the company. I repeatedly had to follow up myself to find out what was happening. The most concerning part of my experience was a phone call with someone who identified themselves as the Operations Manager. When I politely asked for their name, I received the response, "I am the Operations Manager, and that's all you get." I found this to be unprofessional and discourteous, especially for someone in a management position. Customer service should include respectful communication, accountability, and keeping customers informed. Unfortunately, that was not my experience. After payment was made, there appeared to be little urgency to resolve the issue or provide updates. Based on my experience, I cannot recommend Mr. Appliance. I hope the company takes steps to improve its customer service, communication, and follow-through. Hence, future customers receive the level of professionalism they deserve.

Smith Appliance

4.9

(69 reviews)

My service was scheduled within a couple of days of my request. The repair was fast, efficient, and…read morereasonably priced. I am very grateful. It has been about a week since the repair with no signs of leakage. So grateful to not have had to buy a new fridge with prices these days!

Quick reply and friendly efficient service! Communication was effective and easy payment.read more

Drolet Appliance Repair

Quick response. Great service and communication regarding the repair I received for my dryer…read more Highly recommended it.

Got quick and efficient response to my need for refrigerator repair…read more Price was reasonable, service was friendly, efficient, and effective.

Canadian Air

(8 reviews)

I had an AC unit get shocked from a power surge during a lightning storm. Super quick response…read moretime. Came out as soon as possible. Assessed the situation quickly. Consulted with me prior to continuing the repairs. There were a couple of fried parts that Jesse was able to source quickly. Finished the job the very next day. Highly recommend! Thanks Jesse.

Jesse is an honest trustworthy guy who'll get the job done. This was my first time using him and I…read morehave no complaints. He's super respectful and responsive, and he knows what he's doing. As a new homeowner who wasn't sure what was wrong with my new Frigidaire fridge, Jesse made sure the problem was fixed and the right amount was paid (I accidentally overpaid him and he corrected the issue right away).

JM Services and Repairs

2.3

Michael responded to my request for information within 10 minutes and we scheduled an appointment…read more He was on time, so professional and friendly, and had my dishwasher up and running within an hour! I highly recommend JM Services and Repairs, and will call them back for any future repair needs.

Michael robbed me $95 after ripping my broken washer lock apart and leaving my washing machine…read moreunable to use. He charge me $50 extra 5 minutes into waiting for someone to come to the door. Which was a rip of but I agreed to pay. After finally getting in my house, he checked and charged me 150 with an extra $5 which j also paid. Now today I told him to push the appointment back 30 minutes he disagree so I got home 10 minutes prior and waited. He texted me good luck and refunded me 55 for the wait fee. This is hilarious robbery shame on you.

Sloan Appliance Service

2.6

(77 reviews)

Will never use Sloan Appliance Service. We have a Frigidaire refrigerator that was two years old…read moreand the alarm was going off as if the door was open. We contacted Frigidaire and they stated we had to use Sloan for the warranty work. Called Sloan stated what was going on and that it was through Frigidaire warranty. It took a couple of weeks to come out and look at. After diagnosing the issue they stated it would take 4 weeks for a part to come in. I never heard from them and when we called that stated they didn't order the part. I had to call another appliance company to repair my refrigerator. Sloan is now billing me a service call because they state it was not under warranty and they didn't work with Frigidaire on the matter.

Our refigerator's fan stopped working and so air didn't circulate to the top of the unit. We called…read morefor a repairman on May 21. with the holiday weekend ahead couldn't get an appoinment until May 26. They cancelled that to reschedule for May 27. Repairman finally shows and takes under 10 minutes to repair. Charges $622. Fan motor runs from $25-$165 on-line. (part # WP2315549) No other parts used. No coolant added. No light bulps replaced. No furthter comment neccessary!

Direct Services Plumbing and Drain

(34 reviews)

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

Jury Pest Services

(6 reviews)

Paul Jury serviced our home yesterday. Very polite, professional and respectful of our home…read more Explained all he was doing. We have a contract with them and have been very pleased.

great follow up. Started seeing results immediately. Paul Jury handles the first inspection of my…read moreproperty and explained what and how he was going to proceed gave me a quote the same day and started service the next day.

Neal's Landscaping And Lawncare

Neal and his son did an amazing job. My front and backyard needed some weed pulling as well as…read moregetting the lawn cut. New homeowner with a newish lawn (10 month old). Neal was able to contact me as soon as I messaged him. He was able to visit my house, provided a reasonable estimate and scheduled a service. Neal was able to provide sound advice on the amount of lawn irrigation needed (# of times a week and duration of water), and lawn care plan (weed, fertilizer and etc). Overall, the yard looks great, cleaned up and at a reasonable cost. The plus side is that he is local and a small business!!!

I requested they redo my mom's garden which had been neglected for several years . they did a…read morefantastic job within a quick amount of time. He was great about asking what kind of plants she liked and sent me photos of what they were going to plant .I highly recommend Neal's for landscaping.

POP-E's Pest Control

Pop-E completed a CL100 inspection and subsequent pest control remediation. They are amazing!!…read moreResponsive, fast, thorough and punctual!!! They really educated me along the value. Very reasonably priced. I cannot recommend them enough!!

Pop-E was able to get to this property fast and did an excellent job. I could not be more pleased…read more I will call them for all my properties.

Sparkle Maid Cleaning Services

4.3

(11 reviews)

We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

Butler Alterations & Tuxedo

I was highly recommended to this little gem by my dry cleaners. I found out this is where companies…read moresend their clothes to get altered. Agnes' talent for sewing and alterations is shown through her work. I come here every year to get my suit tailored. This year, I had challenging alterations where my travel/carry-on bag was tearing due to wear and tear. Agnes was able to sew a unique triangular strap onto my travel bag. Her adjustment made the travel bag continue its long life. I highly recommend for any alterations or sewing need to come here. Butler's prices are the best in town. My only con is that if you need service during the weekend. You have to wait until Tuesday to get work done. The business is located in what looks like a residential house. Very close to the South Augusta airport. Look for a sign in the yard.

This is quaint shop provides prompt work and quality service! We waited until the last minute to…read moreget a dress hemmed and pinned for social, 10 days out to be specific! Ms. Agnes and her team graciously worked to meet our deadline. What makes them exceptional is their customer service. The first time we went to pick up the dress, the train was still too long, which was my fault for not having the correct shoes for the first fitting. Ms. Agnes got to work with the pins and the dress was ready for pick up two days later!!! And at no additional fee for my mistake! We will use Butler Alterations for all of our tailoring needs.

Certified Appliance Repair - homeappliancerepair - Updated August 2026

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Evans, GA. Incompetent company. On a warranty work order on Frigidaire Refrigerator, Phil came…read moreout on Jun 5, and supposedly diagnosed the problem. He said he'd order the part and come back on Jun 11 at 8 a.m. to repair. At 8:30 I called to verify that he was coming and the guy that answered the phone was extremely rude stating that they were no longer doing Electrolux warranty because they haven't paid him and he kept repeating it. He actually hung up on me during the conversation. I understand the issue, BUT they could have called us to let us know that they weren't coming. We've waisted 5 days waiting for them. Yelp needs a 0 star

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I have been dreading going through the process of replacing my unit. The cost and time were huge…read moredeterents however the team at Bailey's made the process easy and very affordable. The professionalism of Hunter and Andrew installing and explaining the project was exceptional. As a buisness manager having team members like Hunter and Andrew ensures customers like myself will spread the word about how great a service Bailey's is to the Augusta Area.

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They know If you like, sitting around for three…read moreappointments and they still can't figure out how to make your Appliance work to order a new one easier cheap cheaper

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Total Home Appliances

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Tried to call number listed on google maps and it's out of service. Used the info link and the…read moreservice number kept ringing and hanging up. If this is how difficult it is to try and reach a technician, I cannot imagine how difficult it must be to get them working.

My washing machine had an issue with not draining or spinning, so I read a couple reviews on Total…read moreHome Appliances web site and called them. They came out within the hour to diagnose my washer. It turned out to be an easy fix and I was so pleased it didn't need a part. I was charged the call out fee. Courteous, friendly, prompt and professional. If I have another need for repair or sales, I will call on them.

Universal Plumbing

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(21 reviews)

We had plumbing problems and called this company. Mainly we heard their commercial. They were quick…read moreto respond. Customer service was very polite when we called. They gave us a time frame and called before coming. They also pre-provided the plumbers name who would be servicing our home and just some info about him like what his hobbies were. Great personal touch and we felt like we already knew him. There is a level of comfort there. The plumber quickly diagnosed what he needed to do when we told him what happened. He came in and quickly resolved our problem. A very nice polite young man who enjoyed his craft and is very knowledgeable. Lastly their price is VERY FAIR. Not expensive and that is also a plus. While we hope never to call them again, if we needed to we will call Universal Plumbing. Give them a try!

I am 2 star due to cost.Be ware i had them to come out to replace outside faucet that was leaking…read moreat the elbow was rusted.I had a video of the leak.he didn't have to trouble shoot.It took about 20 minutes to take the elbow and old faucet off.The faucet he put on was the cheapest you can purchase at the big box stores about$12.00 total i was charged $323.00.I was told it included a service fee of $75.00.My point is if you don't come out for service, how can you do the work.Other plumbing co.waive the service fee,if you have the work done.Good Bye Universal last call.TOO HIGH

Wrenn Heating & Air Conditioning

Scott fully repaired and explained the full repair process and was very fair in his pricing for the…read morerepair. I called him and he arrived the next day as discussed when I placed the call. I cannot ask for better more reliable service.

Prompt, efficient, honest. We absolutely will call Wrenn again when we need HVAC work.read more

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I asked for an estimate of a complete attic rewire. We-also had a faulty circuit to be repaired…read more The electrician inspected the wiring in the attic.He provided photos of the wiring trouble spots. He gave an a great estimate for the attic repair. He fixed the faulty circuit breaker. The electrician was professIona's and friendl. He took time to explain the issues and the repair plan. Id recommend to this company to anyone needing electricial repair for a fair price.The customer service was amazing.

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