When I first moved to Reno, I struggled to find someone outside the dealership who would work on my Mercedes. When I called Certified Auto & Brake, Coleman was incredibly kind and assured me they service Mercedes. I've been going to them ever since! Each visit, Coleman remembers me, checks in on how I'm doing, and is honest about what my car needs (or doesn't need). His customer service is top-notch. If anything isn't perfect, he's quick to make it right. I trust him completely, fair pricing and I'd recommend Certified Auto & Brake ten times over! read more

I couldn't be happier. Certified Brake & Auto made my classic 1980 Corvette safe to drive again after sitting for decades. In my first conversation with their service advisor, Manny, I told him that stopping the car was more important to me than going fast. Brakes were my top priority--and they nailed it. Certified Brake & Auto brought this car back to life with expert repairs that are getting harder and harder to find for classic cars. The final inspection and test drives were handled by the owner, Coleman, and Master Mechanic Jeremy did impressive work on everything he touched. I've been buying auto repair services for over 50 years, and these guys have earned my repeat business for as long as I have miles left on my odometer. read more

Certified Brake & Auto Repair - 1980 Corvette maintained by Certified Brake & Auto - Auto Repair Near Me - Reno, Nevada

Coleman is extremely knowledgeable and personable. I travelled to Reno from the Bay Area and had an emergency situation. Coleman immediately helped us out and I am so blessed to have found this place. read more

two good hardworking and nice folks coleman and jeremy make a dual team customer service is up to par, they go above and beyond, take care of your car, and know what they are doing had a spongy brake pedal that had air bubbles after it was bled a few times, but they were able to figure it out the spongy brake pedal was no more, and i was a happy customer they went over the process and were kind thank you coleman and jeremy for taking the time to diagnose the spongy brake pedal/stiffness test will do business with yall in the future read more

Though quite pricey, $1700+ for a brake rotor upgrade, the work was performed as quoted. The brakes have performed as expected.

I will be coming back for all of my automotive needs. Coleman fit me into their busy schedule and replaced the rotors on my son's truck. Great communication and VERY fair pricing. Don't hesitate to use these guys!! read more

Certified Brake and Auto Repair is an excellent example of a well run, high quality and honest company with its customers treated with care and respect. My interaction with Coleman gave me confidence that my vehicle was in excellent and professional hands and my brake repair was complete within a day! Coleman explained everything that needed repair and the pricing was quoted accordingly without deviation. As an example of the professional service, Coleman brought my car up to make sure I was satisfied with their performance before I departed. read more

They do very good work. Reasonable and honest! Highly recommend. They know what they are doing and will make sure it's done properly

I needed an alignment and possibly have my brakes checked. I made an appointment with these guys on Monday and they were able to get me in the next morning. Within 3 hours, they called me and said my truck was done. It turned out that I didn't need my brakes changed and my alignment was off a little bit. The guy (owner) seemed like a nice honest guy. He doesn't only do brakes and alignments. He also does auto repair work. Apparently that business has been there for a long time. His business is located at the side of the building. You can miss it if you don't see the sign out front. read more

My fleet truck (2021 Dodge Ram) had front left brake issues and we needed a emergency repair to get the boys home for Christmas. The shop made room for us, figured out the issue and fixed it with in stock parts. Very pleased with the customer service and the turnaround time. Thanks again to your team for the assistance. Aaaaand Merry Christmas from the team at Signs by Van!!!! Sincerely, Jeremy. read more

Well, I decided to give this business a try because of all the 5 Star Reviews. I am giving them two stars because they squeezed me in for brakes. I let them have my vehicle all day so they would have plenty of time to check the brakes and take care of any issues. It was a simple fix once the tires were off and it does not take much time to do that. I was told they closed at 5pm but would stay open later if needed to finish up jobs. Since I did not get a call, I figured it best to get there before 5pm, exactly 4:45pm. The car was on the rack, wheels off but no work done. The guys working there were fooling around and visiting and laughing and using some not so nice words in their native language. I went into the office but no one came in. I went into the shop and they were shocked to see me. I told them I was there to pick up my vehicle. They said the boss was out and it was not done. I asked when would it be done and they told me half and hour. We were very hungry and now had to go out to eat and get back in exactly one half hour so they would not be left waiting. We were stuck with the fast food joints close by that was it. We got back at that time and it was still inside but wheels were on. They told me it would be a few mins to get it out as a van was behind it and we had to wait for the boss who was working on a vehicle. We went into the office, he came in 10 mins but took another 10 to process our credit card and get us an invoice. I think it was something computer input related. So now another 20 mins gone and we are tired. I don't think I will go here again because I don't like wasting time. We live 30 mins from here and killed time around town expecting to be called all day but after going there just before 5pm it was still not ready. Our time is valuable too. And I don't appreciate being charged $45 to rotate the tire that were already off. All they do is put them on a different location when they load them up. Plus I was not told about the extra charge when I was on the phone and asked them to turn the rotors. Wheels were off to check the brakes anyway. Okay, I would have paid a small charge but I get them done free at Costco or Sam's Club. There is a better way to do business and being a business owner all my adult life, I know the right way. read more

The owner and his crew were very trustworthy and dependable when it came to telling me if we needed brakes or anything. It ended up that we only needed an alignment and new tires. We would definitely recommend going here if you need anything done with brakes and alignments read more

Certified Brake & Auto Repair - Auto Repair Near Me - Reno, Nevada

FAIR PRICE. GOOD WORK. GREAT PLACE! If you need your brakes done, this is the place to be! Highly recommend.

Great experience I went in just to check my brake light and they fixed it on the spot it was just missing some break fluid! But they were just very nice I appreciate it! God bless you guys read more

Overcharged, shotty work, wrong diagnosis. Went in for Pads and rotors, after they finish the job he tells me that only the back brakes and rotors needed to be replaced. The front brakes had a good 75% life left on them. Now, one month later my front brakes are grinding into my rotors. The inner pad fell off spilling out all brake fluid and brakes were non-existent. Don't go here read more

I'm very particular about the care of my cars. I have a 2011RX350 and a 2017RAV4 and use Certified Brake and Alignment with complete confidence in the maticulous service and care provided to my cars. A+ Rating and Highly Recommended. read more

They took great care of my daughter and the rotors on her old Jeep! Great value. Even better customer care!

I called them based off of reviews and they were able to get me in that day. The guy that answered was very nice and seemed very trustworthy. I took my car in to have the front brakes replaced and also asked them to install my front passenger fender liner that I bought clips for. They did the brakes within a few hours for a very affordable price and installed my liner for free. They even added a bunch of extra clips underneath my car that had broken off. As a woman it is important to me to have someone I trust working on my vehicle. I will definitely recommend them and be back when I need my back brakes replaced. read more

Coleman and this shop deserve the highest praise. Good Quality work at an honest price and evaluation. Don't expect to come in here and get strung along for more repairs than you expected. A really pleasant experience! Highly recommend. read more

I recently had Certified replace my 2012 Toyota Sienna front struts. Something felt odd when I left but I thought they just needed to break in. Meanwhile up on the Oregon coast the steering started binding up In a strange way. I went to a Les Schwab store in Coos Bay and they discovered Certified had put the wrong year struts on and there were also loose bolts they hadn't tightened. This could have been a very dangerous situation. I called back to Certified and informed Coleman of the situation and asked to be compensated somehow. He said he would get back to me but never did, just completely ignored my issue. This is no way to run a business. I had to buy new struts (after spending $1100 the first time) and had to have the entire front end inspected and torqued properly along with another alignment. If you care about your families safety avoid this dishonest repair facility and spend your money elsewhere. read more

My car was vibrating when I applied the brakes going downhill. I took the car to Certified Brake & Alignment and the did a great job turning the discs. They were friendly, courteous, kind, and professional. They were also very reasonable with their price. I would definitely go back to them. read more

Coleman is awesome. He's not pushy and gives honest pricing. I got my brake pads replaced here. Repairs were done quickly and my brakes are perfect. I looked into 4 other places before this one and they all charged more or recommended I get repairs that I didn't need like all new calipers. This place does it right. I highly recommend this place to anyone! read more

Brought my 2015 Acura MDX to Certified to have my front struts checked. Mason check the car out and determined that the struts were in need of replacement. I scheduled an appointment for a few days later and dropped the automobile off first thing the morning. Mason indicated that it would take him approximately 3.5 to 4.0 hours to accomplish the replacement. He called me to pick up the car about 3.5 hours later. The entire process of dealing with Certified was seamless and efficient due to the skill and professionalism that Mason displayed. The price for the replacement was very reasonable when compared to other Reno brake and alignment shops and I chose Certified based on the companies rating and I am delighted with this decision. Based on this experience I will be a return customer to Certified for any future automobile services that I may need. I seldom do reviews but Mason and the service he provided were exceptional. read more

I took my truck in for new breaks because I was told by a tire company that I needed new front break pads and rotors, they quoted me $900. After Jim the owner of Certified Brake looked at my breaks he said it only needed pads and that the rotors were fine. $300 later I have new pads and saved $600 by going to an expert on breaks. Thank you Jim for your honesty and amazing customer service. read more

Super honest shop. Came in based on the good reviews and was not disappointed. Jimmy is a honest guy who delivers what he says. Super happy to have found a mechanic I can trust. read more

I am from out of state and recently had to get new tires and an allignment. I found Coleman and Alfredo through the tire shop I went and found they are extremely professional and cordial. They allowed me to ask questions and allowed me to watch them work. It was a pleasure talking with both gentlemen and would highly recommend this shop to anyone looking for a high quality mechanics! read more

Just moving to the area and not really knowing who to trust in terms of my car, I was recently referred to Jim by someone who's been going to him for 15 years. Although it says brake and alignment, they have the vast knowledge to pretty much fix anything within their power that is automotive. My automatic window on my Dodge caliber was broken and would not roll back up. Jim got me in right away. He and his team did everything they could to try and figure out how to fix it while keeping the costs low. It took about and hour and he only charged me for the time and not the part. I was so pleased and grateful with their honestly and dedication to service. I got the genuine feeling that they really cared about my problem and were not trying to take advantage of me. I highly recommend this place! read more

Came in thinking I was going to drop $300-$600 and after they diagnosed problem only cost me $150. This only happens at honest places which today is hard to find... Thank you Brian and staff! read more

Brian & Jim I am so so grateful for you guys and how kind, patient, and understanding you guys have been! If I could give 100000 stars, I would do it no questions asked!! The help and knowledge you have absolutely blows me away. How could a car shop be so freaking awesome??? I was so used to being taken advantage of & dealing with rude employees, which most people would say the same BUT NOT here!!!! I will be sending EVERYONE I know there & will use them FOREVER, no place compares!!!!!!! I appreciate your guys hard work and dedication & when we couldn't figure out what was wrong, it didn't stop you and you didn't send me elsewhere, so thank you thank you thank you Brian, Jim & Jay. read more

Brian and his crew at the shop are great. They have been fair with their prices and great on the work. Brian is always the first to explain everything that is wrong with the vehicle before he repairs it. He doesn't push to do unnecessary repairs either. We have had are vehicle in there twice and the turn around time has been two to three days. I will be bringing all of my repairs to him in the future. read more

Great business. Honest, friendly, reliable. Would definitely recommend to friends and anyone else

I have been using these guys for years. They are always honest and don't try to sell me anything I don't need. They are the only place I will take my truck too. Give them a try you won't be disappointed read more

I was mislead by a large tire chain and the guys at Certified Brake and Alignment inspected my vehicle to confirm there was nothing wrong. Saving me hundreds of dollars. Thanks!! read more

My family has always gone to Jim for car repair and check ins through the years. He's honest about what your car needs and gives good estimations about how many miles you have left on things. I've always taken my car in to him before long road trips to get a general safety checkup, fluids, brakes, etc. They work with your schedule so you can leave your car there and pick it up at your leisure, or you can plan with them to have it done within an afternoon. I'm not sure if the base services are cheaper than elsewhere, though I think they are, the work itself is definitely not cheap and it's incredibly honest. read more

I was referred to speak with Alferado at 775-338-0102. I had been trying to have him do some front end work on my 89 suburban. We were communicating via text since April 11 2020. He quoted me a price of $450 for labor only. It took me some time to set up an appointment, I was waiting on my oversized truck tires. I texted him several times on what I wanted done. During our text conversations, he was advised of the changes I wanted. We scheduled a date for July 4 2020, which I thought was odd as it was a holiday. Well on the day scheduled, he realized it was a holiday. He had to re-schedule for the following Saturday. So on the following weekend, I went to the shop. He advised me that he was not going to be able to do my suburban as scheduled. So we re-re- scheduled for the following weekend. I went over all the work I wanted, since he had a problem being on the right page. I'm original quote went from $450 to $1000!!! I saved all my texts for proof. He wouldn't honor his quote. BUYER BEWARE!!! read more

Good honest shop, dropped my car off early in the morning to fix some brake issues, they had all 4 rotors replaced that same afternoon. Brian was easy to talk to and showed me the old rotors when I went in to pick the car up, they were completely shot so I was happy to have them replaced so quickly. I would trust these guys to work on any of our vehicles going forward. read more

Have known Jim for 10+ years and you will not find a more honest hard working person in the auto repair industry. If he can't fix something (which is damn rare) he will let you know up front and not waste your time or money and on that rare occasion that he can't do something he knows all the other honest hard working people in town! read more

Fair prices, great service, no B.S. I like to do a lot of my own work on cars if I can. I had one job I got half way threw and needed help. Called off a referral of a friend and was extremely glad I did! I now have a mechanic I will be comfortable taking all my cars to if the situation ever arises again. Thank you Brian and Jim! read more

I've done business with this company for over 30 years. The owner Jim and his team are great. I can't tell you how many times I was told by some other repair service (usually dealerships) that I needed brakes and since I only use Jim, I'd decline and take the vehicle to him - only to learn everything was fine. I recently had my Dodge Pickup in a shop for an oil leak. They tried to scare me into believing that it was unsafe to drive due to bad ball joints, steering stablizer and shocks. Since it had high mileage and I had purchased it used, i didn't know if this might not be true. I took it to Jim. Once again - no work needed. No charge even to inspect. This is truly an HONEST business and one I highly recommend. Lyle Martin Reno, NV 775-722-9999 read more

I've only lived in Reno for a little over 2 years and I'm still not very familiar with the area. Naturally, when my brake light came on in my truck I was a little concerned about finding a decent mechanic to diagnose and fix the problem. I put it off for awhile, which definitely wasn't the smart thing to do, but after a lot of research I discovered Certified Brake & Alignment and decided to give them a try. I have never been so impressed with an automotive shop. These guys not only repaired my brakes at a reasonable price, but they also replaced a couple of blown bulbs free of charge. Brian even took the time to show me the trick on how to remove the cover for the headlight so that I could replace the bulbs myself in the future. Needless to say, the entire team is awesome and from now on I recommend them to anyone having automotive troubles. read more